2012 LEXUS RX350 ECU

Co MPL i M ent AR y Se R vi C e S
r oadside AssistanceLexus roadside assistance coverage
is for 48 months from your vehicle’s
in-service date, regardless of mileage.
Coverage is provided 24 hours a day,
365 days a year, for vehicles operated
in the United States, U.S. territories
and Canada. Assistance is admin-
istered through the American
Automobile Association.
s ervices Provided
• R oadside services such as bat -
tery jump-start, tire change, fuel
delivery, vehicle extrication and
towing in case of minor accident.
• T owing to the nearest Lexus
dealership (or an alternate repair
facility, if necessary).
• A ssistance in locating alternate
transportation and lodging.
• Visit the Apple and Google app
stores to download the compli -
mentary Lexus Roadside
Assistance app.
How to Get Help
To obtain roadside assistance, take
the following steps:
1) Call (800) 2 5-LEXUS
(800/255-3987). 2) H ave as much of the following
information as possible:
• 1 7-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• O wner’s name and home address
• Vehicle license plate number
• L ocation of vehicle, including
the nearest major intersection
3) W ait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance cover -
age expires, you may join a motor
club created exclusively for Lexus
owners. Benefits include roadside
assistance coverage, a trip-planning
service and discounts on travel and
dining. For further information, call
(800) 25-LEXUS.
Complimentary Services6
Amenities

o the R b ene F it S A n D A SS i S t A n C e
quality and customer satisfaction.
These repair centers use Genuine
Lexus Parts exclusively in the repair
of Lexus vehicles.
The s mart Key Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key can
be removed from the electronic key
and used to operate the driver’s door
lock, the glove box lock and the trunk
lock (if equipped).
r eplacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealer -
ship. If a Smart Key or the key-
number plate is not available, a Lexus
dealer or certain locksmiths can
obtain the key code from a restricted- access database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key from
the code on the key-number plate.
Certain bonded/registered lock -
smiths may also be able to generate
a replacement mechanical key. If a
Lexus dealer is not available, please
refer to www.aloa.org to find a
bonded/registered locksmith who
performs high-security key service.
Keeping the Key s afe
Replacing a Smart Key may be costly.
We advise you to keep a spare Smart
Key and the key-number plate in a
safe place. If you record the key
number in more than one place, do
not record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside of
the vehicle.
Other Benefits and Assistance8
Amenities

e xplanation of Maintenance i te MS
MAINTENANCE
Scheduled Maintenance Log 69Cabin Air Filter
Replace at specified intervals.
More frequent replacement may
be required when driving in dusty
conditions, heavy traffic areas, urban
areas, desert areas or dirt roads.
Refer to your Owner’s Manual for
service details.
Differential Oil
Check for correct oil level and
inspect each differential component
for signs of leakage. If you discover
any leakage, have it repaired
immediately by a qualified technician.
Refer to your Owner’s Manual for
fluid specifications.
Drive Belt
Inspect for cracks, excessive wear
and oiliness. Check the belt tension
and adjust if necessary. Replace the
belts if they are damaged. Drive Shaft
Re-torque the flange nuts and bolts.
A qualified technician should perform
this operation.
Driver’s Floor Mat
• Only use the driver’s floor mat
de si gned specifically for the
model and model year of your
vehicle, such as Lexus Genuine
floor mats.
• Always properly secure the
driver’s floor mat using the
retaining hooks.
• Never install another floor mat
on top of the existing driver’s
floor mat.
• Never install the driver’s floor
mat upside down.
Engine Air Filter
Check for excessive dirt, damage and
oiliness. Replace if necessary.