2012 Lexus HS250h lock

496
5-1. Essential information
HS250h_U_75050U●
If emergency towing cannot be performed
The vehicle cannot be towed by another vehicle in the following situa-
tions because the front wheels may be locked by the parking lock.
Transport the vehicle with both front wheels or all 4 wheels lifted using
a flatbed or wheel-lift type truck.
• There is a malfunction in the smart access system with push-button
start.
• The P position control system is malfunctioning. ( →P. 513)
• The 12-volt battery is discharged.
Installing towing eyelets
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.

5
When trouble arises
499
5-1. Essential information
HS250h_U_75050U
■Before emergency towingTurn the “POWER” switch to ON mode. ( →P. 1 5 3 )
Do not turn the “POWER” switch to ACCESSORY mode.
Release the parking brake.
Change the shift position to N.
When the “POWER” switch is in ACCESSORY mode, the shift position
cannot be changed to N.
■Emergency towing eyelet location
→ P. 5 3 2
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which would place excessive
stress on the emergency towing eyelets and the cables or chains. Always be cau-
tious of the surroundings and other vehicles while towing.
●Do not turn off the power switch.
This may lead to accidents as the parking lock will be engaged.
●If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■Installing towing eyelets to the vehicle
Make sure that the towing eyelets are installed securely.
If not securely installed, the towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.

5
When trouble arises
513
5-2. Steps to take in an emergency
HS250h_U_75050U
Have the vehicle inspected by your Lexus dealer immediately.A buzzer sounds and a warning message is shown on the multi-informa-
tion display. Failure to investigate the cause of the following warnings may
lead to the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Lexus dealer immediately.
Wa r n i n g m e s s a g eDetails
Indicates a malfunction in the P position control A buzzer also sounds.
In this situation, there is a possibility that the parking
lock mechanism will not work.
When parking, park the vehicle on a flat surface and
apply the parking brake securely. Also, it may not be
possible to turn the “POWER” switch off. If this hap-
pens, applying the parking brake will enable the
switch to be turned off.
(Flashes)
(If equipped)
Indicates a malfunction in the LED headlight system A buzzer also sounds.
(Flashes)
(If equipped)
Indicates a malfunction in the pre-collision system A buzzer also sounds.

5
When trouble arises
525
5-2. Steps to take in an emergency
HS250h_U_75050U
OnceCon-
tinuous
(Displayed alternately)(Flashes)
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors
without first turn-
ing the “POWER”
switch off.
Tu r n t h e
“POWER” switch
off and lock the
doors again.
Once
(Flashes)
An attempt was
made to start the
hybrid system
without the elec-
tronic key being
present, or the
electronic key was
not functioning
normally.
An attempt was
made to drive
when the regular
key was not inside
the vehicle.
Confirm that the
electronic key is
inside the vehicle.
Con-
tinuous
(Flashes)
The driver’s door
was opened while
any shift position
other than P was
selected without
turning off the
“POWER” switch.
Change the shift
position to P.
Interior buzzerExterior buzzerWa r n i n g m e s s a g eDetailsCorrection
procedure

526
5-2. Steps to take in an emergency
HS250h_U_75050U
Con-
tinuousCon-
tinuous
(Displayed alternately)(Flashes)
The electronic key
was carried out-
side the vehicle
and the driver’s
door was opened
and closed while
any shift position
other than P was
selected without
turning off the
“POWER” switch.
• Change the shift position to P.
• Bring the elec-
tronic key back
into the vehicle.
OnceCon-
tinuous
(Flashes)
An attempt was
made to lock the
doors using the
smart access sys-
tem with push-
button start while
the electronic key
was still inside the
vehicle.
Retrieve the elec-
tronic key from
the vehicle and
lock the doors
again.
Interior buzzerExterior buzzerWarning messageDetailsCorrection
procedure

5
When trouble arises
527
5-2. Steps to take in an emergency
HS250h_U_75050U
Con-
tinuous
(Flashes)
An attempt was
made to lock
either front door
by opening a door
and putting the
inside lock button
into the lock posi-
tion, then closing
the door by pull-
ing on the outside
door handle with
the electronic key
still inside the
vehicle.
Retrieve the elec-
tronic key from
the vehicle and
lock the doors
again.
Interior buzzerExterior buzzerWa r n i n g m e s s a g eDetailsCorrection
procedure

528
5-2. Steps to take in an emergency
HS250h_U_75050U
Once
(Flashes)
• When the doors were unlocked
with the
mechanical key
and then the
“POWER”
switch was
pressed, the
electronic key
could not be
detected in the
vehicle.
• The electronic key could not be
detected in the
vehicle even
after the
“POWER”
switch was
pressed two
consecutive
times.
Touch the elec-
tronic key to the
“POWER” switch
while depressing
the brake pedal.
Once
(Flashes)
An attempt was
made to start the
hybrid system
with the shift posi-
tion in N.Change the shift
position to P and
start the hybrid
system.
Interior buzzerExterior buzzerWarning messageDetailsCorrection
procedure

544
5-2. Steps to take in an emergency
HS250h_U_75050U
If the electronic key does not operate properly
Locking and unlocking the doors, unlocking the trunk and key linked functions
DoorsUse the mechanical key (→P. 4 2 )
in order to perform the following
operations (driver’s door only):
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
Opens the windows and moon
roof (turn and hold)
*
*: This setting must be customized at your Lexus dealer.
If communication between the electronic key and vehicle is interrupted
(→ P. 52) or the electronic key cannot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened and the hybrid system can be started by following the procedure
below.