2012 Lexus ES350 ESP

351
3-7. Other interior features
3
Interior features
ES350_U
■Services
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( →P. 353)
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( →P. 3 5 4 )
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( →P. 3 5 4 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( →P. 3 5 4 )
■ Subscription
After you have signed the Telematics Subscription Service Agree-
ment and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987) or
push the “SOS” button in your vehicle for further subscription
details.

352
3-7. Other interior features
ES350_U
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible dur-
ing Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Con-
tact with the Safety Connect response center is dependent upon the telematics
device being in operative condition, cellular connection availability, and GPS
satellite signal reception, which can limit the ability to reach the response center
or receive emergency service support. Enrollment and Telematics Subscription
Service Agreement required. A variety of subscription terms is available;
charges vary by subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location will function in the United States, including Hawaii and Alaska, and in
Canada, and Enhanced Roadside Assistance will function in the United States
(except Hawaii) and in Canada. No Safety Connect services will function out-
side of the United States in countries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunica-
tions Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages. The
Safety Connect system will offer voice prompts in English and Spanish. Please indi-
cate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.

353
3-7. Other interior features
3
Interior features
ES350_U
Safety Connect LED light IndicatorsWhen the “ENGINE START STOP” switch is turned to IGNITION ON
mode, the red indicator light comes on for 2 seconds then turns off.
Afterward, the green indicator light comes on, indicating that the service
is active.
The following indicator light patterns indicate specific system usage con-
ditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Lexus dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect services
■ Automatic Collis ion Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to speak
with the vehicle occupants to assess the level of emergency. If the
occupants are unable to communicate, the agent automatically treats
the call as an emergency, contacts the nearest emergency services
provider to describe the situation, an d requests that assistance be sent
to the location.

354
3-7. Other interior features
ES350_U■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conne ct response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

356
3-7. Other interior features
ES350_U
■License
Licensed by QUALCOMM Incorporated under one or more of the following
United States Patents and/or their counterparts in other nations:
4,901,307 5,490,165 5,056,109 5,504,773 5,101,501
5,506,865 5,109,390 5,511,073 5,228,054 5,535,239
5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338
■Certification for Lexus Enform with Safety Connect
FCC ID: O9EGTM1
FCC ID: O6Y-CDMRF101
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

362
4-1. Maintenance and care
ES350_U
■Caring for leather areas
Lexus recommends cleaning the interior of the vehicle at least twice a year to main-
tain the quality of the vehicle’s interior.
■Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge or
brush to apply the foam. Rub in overlapping circles. Do not apply water. The excel-
lent results are obtained by keeping the carpet as dry as possible.
■Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also check the
belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
●Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch fire.
●Do not get any of the SRS components or wiring in the vehicle interior wet.
(→ P. 8 8 )
Electrical malfunction may cause the airbags to deploy or not function properly,
resulting in death or severe injury.
■Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off the
windshield, obstructing the driver's view and leading to an accident, resulting in
death or serious injury.

363
4-1. Maintenance and care
4
Maintenance and care
ES350_U
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehicle inte-
rior or cause streaks or damage to painted surfaces.
• Non-seat portions: Organic substances such as benzene or gasoline, alkalineor acidic solutions, dye, or bleach.
• Seats: Acidic solutions, such as thinner, benzene, or alcohol.
●Do not use polish wax or polish cleaner. The instrument panel's or other interior
part's painted surface may be damaged.
■Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of leather
surfaces.
●Remove any dust or dirt on leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of time. Park
the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or that contain wax on the upholstery, as
they may stick to the leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes into
contact with electrical components under the floor of the vehicle, and may also
cause the body to rust.
■Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause damage to
the rear window defogger heater wires. Use a cloth dampened with lukewarm
water to gently wipe the window clean. Wipe the window in strokes running par-
allel to the heater wires or antenna.
●Be careful not to scratch or damage the heater wires or antenna.

364
ES350_U
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Lexus parts be used for repair to ensure perfor-
mance of each system. If non-Lexus parts are used in replacement or if a repair
shop other than a Lexus dealer performs repairs, confirm the warranty coverage.
To ensure safe and economical driving, day-to-day care and regular main-
tenance is essential. It is the owner’s responsibility to perform regular
checks. Lexus recommends the following maintenance.
■General maintenance
Should be performed on a daily ba sis. This can be done by yourself
or by a Lexus dealer.
■ Scheduled maintenance
Should be performed at specified intervals according to the mainte-
nance schedule.
For details about maintenance items and schedules, refer to the “War-
ranty and Services Guide/Owner’s Manual Supplement/Scheduled
Maintenance”.
■Do-it-yourself maintenance
You can perform some maintenance procedures yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Lexus Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s Guide”,
“Warranty and Services Guide”, “Owner’s Manual Supplement” or
“Warranty Booklet”.