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176
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 160
There are also FAQs available online at
automobiles.honda.com .
• For questions regarding Bluetooth®
HandsFreeLink:
2 Bluetooth ® HandsFreeLink® P. 138
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 176
• Call Honda Automobile Customer
Service.
2 Honda Automobile Customer Service
Contact Information
P. 176
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Area Routing P. 42
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining Navigation Update Data
P. 177
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 160
2System Limitations P. 174
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.
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Customer AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
The map coverage consists of accurately
mapped (verified) metropolitan areas and a
less accurate (unverified) rural database.
Note that unverified areas are constantly
being reviewed and converted to verified
areas each year.
Contiguous United States
Puerto Rico
Canada
Hawaii
Alaska
Map coverage update information is
available from Honda Automobile
Customer Service or online at
www.hondanavi.com .
To find navigation system update
information:
1. Visit www.hondanavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining Navigation
Update Data
Honda is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 158
2. Call the Honda Navigation Disc
Fulfilment Center at (888) 291-4675, or
order online at www.hondanavi.com .
Update data is not available from your
dealer. However, the d ealer may assist you
in obtaining an update data for you out of
courtesy. There is no program for free
updates.
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Customer AssistanceOperation in Alaska, Hawaii, Canada, and Puerto Rico
Reference Information
Operation in Alaska,
Hawaii, Canada, and
Puerto Rico
All roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
■Map Coverage
Entering a destination address or place/
landmark on another island may result in a
screen caution messag e. This is because
there are no ferry routes between islands
in the database.
■ Address and Place Entry
Screens
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Reference Information
Legal Information
END-USER TERMS
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAVTEQ North
America, LLC (“NT”) and its licensors
(including their licensors and suppliers) on
the other hand.
© 2010 NAVTEQ. All rights reserved.
This data includes information taken with
permission from Canadian authorities,
including © Her Majesty the Queen in
Right of Canada, © Queen’s Printer for
Ontario, © Canada Post Corporation,
GeoBase®, © The Department of Natural
Resources Canada. All rights reserved.
NAVTEQ holds a non-exclusive license
from the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2010.
Prices are not establis hed, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4. Personal Use Only.
You agree to use this
Data for the solely personal, non-
commercial purposes for which you were
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Accordingly, but subjec t to the restrictions
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Restrictions. Except where you have been
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you may not (a) use this Data with any
products, systems, or applications installed
or otherwise connected to or in
communication with vehicles, capable of
■ TERMS AND CONDITIONSvehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
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Warning. The Data may contain
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nature of collecting comprehensive
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No Warranty. This Data is provided to
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uninterrupted or error-free.
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Legal InformationEND-USER TERMS
Reference Information
Disclaimer of Warranty: NT AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
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AND SUPPLIERS) SHALL NOT BE LIABLE TO
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TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR
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Legal InformationAs required by the FCC
Reference Information
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify NAVTEQ prior to seeking
additional or alternative rights in the Data.
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: NAVTEQ
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: 425 West Ra ndolph
St., Chicago, Illinois 60606 NOTICE OF USE
This Da ta is a c ommerc ia l item a s defined
in FAR 2.101 a nd is subject to the End
User Lic ense Agreement under whic h this
D ata wa s provided.
© 2010 NAVTEQ - All rights reserved.
As required by the FCC
1)This device complies with Part 15 of the
FCC Rules and Canadian RSS-210/RSS-
Gen. Operation is subject to the following
two conditions: (1) this device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.
2)The FCC requires the user to be notified
that any changes or modifications made to
this device that are not expressly approved
by the party responsible for compliance
may void the user's authority to operate
the equipment.
3)This product emits radio frequency
energy, but the radiated output power of
this device is far below the FCC and IC
radio frequency exposure limits. This
equipment complies with FCC and IC RF
radiation exposure limits set forth for an
uncontrolled environm ent. Nevertheless,
the device should be used in such a
manner that the potential for human
contact with the an tenna during normal
operation is minimized.
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Voice Commands
Voice Commands.................................. 184
Global Commands ............................... 184
Navigation Commands ......................... 184
Audio Commands ................................ 186
Cellular Phone Commands ................... 188
Main Setup Screen Commands ............ 189
On-Screen Commands ......................... 189
Spelling Assistance ............................... 189
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