Black plate (21,1)GMC Canyon Owner Manual - 2012
In Brief 1-21
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY 1‐877‐
248‐2080; or push
Qto speak with
an OnStar Advisor 24 hours a day,
seven days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and technology compatible with OnStar's
service. Service involving location
information about your vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle must have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment is not properly
installed or you have not maintained
it even if your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems beyond
OnStar's control may prevent
service to you, such as hills, tall
buildings, tunnels, weather,
electrical system design and
architecture of your vehicle, damage
to important parts of your vehicle in
a crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Your Responsibility
Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Push
Q
and request a vehicle diagnostic.
If the light appears clear (no light
appears), your OnStar subscription
has expired and all services have
been deactivated. Push
Qto
confirm that the OnStar equipment
is active.
