2012 FORD SUPER DUTY service

Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off, or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service,
and pumping fluids. PTO applications draw auxiliary horsepower from
the powertrain, often while the vehicle is stationary. In this condition,
there is limited cooling air flow through the radiator and around the
vehicle that normally occurs when a vehicle is moving. The aftermarket
PTO system installer, having the most knowledge of the final application,
is responsible for determining whether additional chassis heat protection
or powertrain cooling is required, and alerting the user to the safe and
proper operation.
Ford Super Duty Vehicles are approved for use as a stationary (including
split shaft capability) or mobile power source, within limits and operating
guidelines detailed in theFord Truck Body Builders Layout Book,
found at www.fleet.ford.com/truckbbas, and through the Ford Truck
Body Builders Advisory Service.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly. Never drive through water
that is higher than the bottom of
the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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Operating the vehicle with the snowplow attached
Do not use your vehicle for snow removal until it has been driven at
least 500 miles (800 km).
The attached snowplow blade restricts airflow to the radiator, and may
cause the engine to run at a higher temperature: Attention to engine
temperature is especially important when outside temperatures are
above freezing. Angle the blade to maximize airflow to the radiator and
monitor engine temperature to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in yourscheduled maintenance
informationfor engine oil and transmission fluid change intervals.
Snowplowing with your airbag-equipped vehicle
Your vehicle is equipped with a driver and passenger airbag
Supplemental Restraint System (SRS) The SRS is designed to activate in
certain frontal and offset frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while plowing snow which results in
sufficient vehicle decelerations can deploy the airbag. Such driving also
increases the risk of accidents.
WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
Never remove or defeat the “tripping mechanisms” designed into the
snow removal equipment by its manufacturer. Doing so may cause
damage to the vehicle and the snow removal equipment as well as
possible airbag deployment.
WARNING:Do not attempt to service, repair, or modify the air
bag supplemental restraint system (SRS) or its fuses. See your
Ford or Lincoln Mercury dealer.
WARNING:Additional equipment such as snowplow equipment
may effect the performance of the airbag sensors increasing the
risk of injury. Please refer to theBody Builders Layout Bookfor
instructions about the appropriate installation of additional equipment.
Driving
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
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U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
97 40A* Invertor
98 — Not used
99 — Not used
100 25A* Trailer tow turn signals
101 Relay Starter
102 Relay Trailer tow battery charge
103 — Not used
104 — Not used
105 — Not used
106 — Not used
107 — Not used
* Cartridge fuses ** Mini fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:If your vehicle is equipped with the tire pressure monitoring
system (TPMS), the indicator light will illuminate when the spare tire is
in use. To restore the full functionality of the monitoring system, all road
wheels equipped with tire pressure monitoring sensors must be mounted
on the vehicle.
If your vehicle is equipped with TPMS, have a flat serviced by an
authorized dealer in order to prevent damage to the TPMS sensors, refer
toTire pressure monitoring system (TPMS)in theTires, Wheels and
Loadingchapter. Replace the spare tire with a road tire as soon as
possible. During repairing or replacing of the flat tire, have the
authorized dealer inspect the TPMS sensor for damage.
WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
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•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
It is not recommended that the vehicle be operated in 4WD modes with
a temporary emergency spare tire. If 4WD operation is necessary, do not
operate above speeds of 10 mph (16 km/h) or for distances above
50 miles (80 km).
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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Spare tire information
Note:If your vehicle is equipped the tire pressure monitoring system
(TPMS), the system indicator light will illuminate when the spare is in
use. To restore the full functionality of the TPMS system, all road wheels
equipped with the tire pressure monitoring sensors must be mounted on
the vehicle.
If your vehicle is equipped with TPMS, have a flat tire serviced by an
authorized dealer in order to prevent damage to the TPMS sensor; refer
toTire Pressure Monitoring System (TPMS)in theTires, Wheel and
Loadingchapter. Replace the spare tire with the road tire as soon as
possible.
Stopping and securing the vehicle
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite to the tire being
changed.
Refer to the instruction sheet (located under the jack tool kit) for
detailed tire change instructions.
Park on a level surface, activate
hazard flashers and set the parking
brake.
•Automatic transmission: Place
gearshift lever in P (Park).
•Manual or electronic shift 4x4:
Place transfer case in 4H or 4L.
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4. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
5. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
6. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
7. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perscheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
8. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 500 miles (800 km) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
ft-lb N•m
M14 x 1.5 165 224
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
It is important to follow the proper wheel mounting and lug nut torque
procedures.
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