Roadside Emergencies 319Getting roadside assistance 319
Hazard flasher control 320
Fuel pump shut-off 321
Fuses and relays 321
Changing tires 331
Wheel lug nut torque 347
Jump starting 348
Wrecker towing 351
Customer Assistance 353Reporting safety defects (U.S. only) 359
Reporting safety defects (Canada only) 360
Cleaning 361
Maintenance and Specifications 370Engine compartment 371
Engine oil 375
Battery 377
Engine coolant 379
Engine coolant check 379
Fuel information 386
Air filter(s) 405
Part numbers 410
Maintenance product specifications and capacities 411
Engine data 415
Accessories 419
Ford Extended Service Plan 421Table of Contents
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
Vehicle Symbol Glossary
Power Windows
Front/Rear Power Window Lockout
Child Safety Door
Lock/Unlock Interior Luggage
Compartment Release
Panic Alarm Engine Oil
Engine Coolant Engine Coolant
Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames,
or Sparks Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid Maintain Correct Fluid
Level MAX
MIN
Service Engine Soon Engine Air Filter
Passenger Compartment
Air Filter Jack
Check Fuel Cap Low Tire Pressure
WarningIntroduction
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
If you calculate your average fuel economy by dividing distance traveled
by gallons of fuel used (liters of fuel used by 100 kilometers traveled),
your figure may be different than displayed for the following reasons:
• Your vehicle was not perfectly level during fill-up
• Differences in the automatic shut-off points on the fuel pumps at
service stations
• Variations in top-off procedure from one fill-up to another
• Rounding of the displayed values to the nearest 0.1 gallon (liter)
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button (press and hold RESET for
two seconds in order to reset the function) after setting the speed
control to get accurate highway fuel economy readings.
MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from ↓
poor economy to ↑ excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows ↓ , one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
TIMER
Timer displays the trip elapsed drive time.
To operate, do the following:
1. Press and release RESET in order to start the timer.
2. Press and release RESET to pause the timer.
3. Press and hold RESET until the timer resets.
TBC GAIN (if equipped)
Displays the level of trailer brake gain or if the trailer is not connected.
EXHAUST FILTER (diesel only)
Refer to Diesel exhaust system: oxidation catalyst/diesel particulate
filter system in your diesel supplement for more information.Instrument Cluster
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
ENGINE WARMING PLEASE WAIT XX (diesel engine only) —
Displayed in extremely cold weather, typically below –15°F (–26°C), if
the engine block heater is not utilized. The engine will not respond to
accelerator pedal movement for 30 seconds; this is done so the engine oil
can be properly circulated to avoid engine damage from lack of
lubrication. A timer will begin a countdown from 30 seconds. Once the
counter has reached 0 seconds, OK TO DRIVE will be displayed and the
engine will respond to accelerator pedal movement. Refer to your diesel
supplement for more information.
OK TO DRIVE (diesel engine only) — Displayed when the time
counter has reached 0 (zero) and the engine is sufficiently warm enough
to drive in extremely cold weather (refer to the engine warming please
wait message description mentioned previously). Refer to your diesel
supplement for more information.
WATER IN FUEL DRAIN FILTER (diesel engine only) — Displayed
when the water separator has reached a predetermined capacity and
needs to be drained. Refer to your diesel supplement for more
information.
ENGINE TURNS OFF IN XX (diesel engine only) — Displayed
when the vehicle is in the final 30 seconds of a countdown to where the
engine will intentionally be turned off by the PCM. The diesel engine
shutdown for extended idling is an optional feature. Refer to your diesel
supplement for more information.
ENGINE TURNED OFF (diesel engine only) — Displayed after the
30 second countdown. Refer to your diesel supplement for more information.
DRIVE TO CLEAN EXHAUST FILTER (diesel engine only) —
Displayed when the Diesel Particulate Filter (DPF) is full of particles
(exhaust soot) and the vehicle is not being operated in a manner to
allow normal cleaning. This message will stay on until the exhaust filter
cleaning has begun, at which time the CLEANING EXHAUST FILTER
message will be displayed. It is recommended the vehicle operator drive
the vehicle above 30 mph (48 km/h) until the CLEANING EXHAUST
FILTER message turns off. This message is NORMAL. Refer to your
diesel supplement for more information.
Note: If this message is ignored, your vehicle will continue to fill the
Diesel Particulate Filter (DPF) with particles (exhaust soot). If cleaning
is not permitted, the light will illuminate and engine power may be
limited. If the vehicle is still not operated in a manner to allow cleaning,
the service engine soon light will illuminate and engine power will
be further limited. Dealer service will then be required to restore your
vehicle to full-power operation. Instrument Cluster
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
• Low Fuel Operation: If the message appears when the vehicle is warm
and during low fuel tank level operation, i.e. the tank level is at or
very near empty, refuel the vehicle and operate the vehicle. If the
message reappears after fueling, see below. If the message does not
come back, the low fuel pressure condition was due to low fuel levels
in the fuel tank.
• Normal Operation: If the message appears during normal operation
when the vehicle / engine is fully warm, and fuel level is not low, the
fuel filters must be changed regardless of the maintenance schedule
interval. If replacement of the fuel filter does not remedy the low fuel
pressure message during normal operation as defined above, please
take the vehicle to your authorized dealer.
OPTIONAL MESSAGE CENTER (IF EQUIPPED)
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with a informational messages and/or warnings.
The message center is also used to program/configure the different
features of your vehicle.
The message center display is located in the instrument cluster. Use the
steering wheel mounted buttons to navigate through the message center.
Press the up/down buttons to move
up/down through the message
center choices.
Press the left/right buttons to move
left/right through the message
center choices. OK
OKInstrument Cluster
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
Press the OK button to select
highlighted options and confirm
choices/messages.
Main menu
From the main menu screen you can choose the following:
• Gauge Mode
• Trip A/B
• Fuel Economy
• Truck Apps (if equipped)
• Settings
• Information
Scroll up/down to highlight one of the options, then press the right arrow
key or OK to enter into that menu option.
Gauge Mode
In this mode, the following options are available in different graphical
formats:
• Engine Oil Temperature (diesel only)
• Transmission Temperature
• Compass (see Compass following for compass options)
• Exhaust Filter (diesel only). Refer to Diesel exhaust system:
oxidation catalyst/diesel particulate filter system in your diesel
supplement for more information.
• Blank
Compass: The compass orientation can be changed between fixed north
or rotating north. To change the modes, press OK when the compass
display is shown. Use the right arrow to choose the mode. Press and
hold OK to set the mode. OK
Instrument Cluster
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
* If equipped—your vehicle may be equipped with some or all of these
options.
Vehicle*
Autolamp Delay Off or XXX seconds
Compass Zone Setting (1–15) See the diagram below to
determine your magnetic zone.
Determine which magnetic zone you
are in for your geographic location
by referring to the zone map.
Vehicle* (cont’d)
Compass
(cont’d) Calibration (When choosing Calibration, follow the
on-screen directions to calibrate the compass)
Easy Entry/Exit On/Off
DTE Calculation
(distance to
empty) Normal History Used
Towing History Used
Locks Autolock, On/Off
Autounlock On/Off
Unlocking One Stage or Two Stage
Maintenance Coolant (if
equipped) Hold OK if coolant maintenance
performed
Fuel Filter
(diesel only) Hold OK if Fuel Filter Changed 123
4
5
6 7 8 9 1011 12131415
Instrument Cluster
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
ENGINE IDLED - SEE OWNER’S MANUAL EXHAUST FLUID
SYSTEM FAULT (diesel engine only) — Displayed when the SCR
system detects a fault. The engine will eventually enter into an idle-only
mode. Press OK to override the idle mode. Refer to your diesel
supplement for more information. Contact your authorized dealer as soon
as possible.
FUEL FILTER CHANGE REQUIRED (diesel engine only) —
Displayed when a fuel filter change is required. Refer to the scheduled
maintenance information.
LOW FUEL PRESSURE (diesel engine only) — If this message
appears during a cold start or during cold operation 32°F (0°C) up to
10 minutes after the initial cold start; monitor the message center and if
it disappears and does not re-appear after the engine has fully warmed
up, the low fuel pressure message is most likely caused by waxed or
gelled fuel. To prevent this, use an anti-gel additive. Refer to your diesel
supplement for more information. The customer warranty may be void
from using additives that do not meet or exceed Ford specifications. If
the low fuel pressure message persistently appears after re-fueling during
the cold start and cold operation conditions defined previously and then
disappear when the engine has fully warmed up, consider different fuel
sources.
• Low Fuel Operation: If the message appears when the vehicle is warm
and during low fuel tank level operation, i.e. the tank level is at or
very near empty, refuel the vehicle and operate the vehicle. If the
message reappears after fueling, see below. If the message does not
come back, the low fuel pressure condition was due to low fuel levels
in the fuel tank.
• Normal Operation: If the message appears during normal operation
when the vehicle / engine is fully warm, and fuel level is not low, the
fuel filters must be changed regardless of the maintenance schedule
interval. If replacement of the fuel filter does not remedy the low fuel
pressure message during normal operation as defined above, please
take the vehicle to your authorized dealer.
REDUCED ENGINE POWER (diesel engine only) — Displayed
approximately two hours after the DRIVE TO CLEAN EXHAUST
SYSTEM message has displayed and the vehicle operator has not driven
the vehicle above 30 mph (48 km/h) for at least 20 minutes to clean the
DPF. At this point the vehicle must be serviced by an authorized dealer.
This message is normal. Refer to your diesel supplement for more
information. Instrument Cluster
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)