2012 FORD B MAX service

Downloaded from www.Manualslib.com manuals search engine Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, collision andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving, encourage the use ofvoice-operated systems when possibleand that you become aware of applicablecountry and local laws that may affect useof electronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Carefully place cords andcables where they cannot be steppedon or interfere with the operation ofpedals, seats, compartments or safedriving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. Refer toyour device's user guide for furtherinformation.
•Do not attempt to service or repair thesystem. See an authorised dealer.
Privacy Information
When a mobile phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that mobilephone. This profile is created in order tooffer you more mobile features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour phone book, text messages (read andunread) and call history. Including thehistory of calls when your mobile phonewas not connected to the system. Inaddition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The mobile phone profile, media deviceindex, and development log will remain inyour vehicle unless you delete it and aregenerally accessible only in your vehiclewhen the mobile phone or media player isconnected. If you no longer plan to use thesystem or your vehicle, we recommend youperform a master reset to erase all storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's SYNC module. We will not accessthe system data for any purpose other thanas described absent consent, a court order,or where required by law enforcement,other government authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of us. For further privacyinformation, see the sections onemergency assistance.
197SYNC

Downloaded from www.Manualslib.com manuals search engine You CanIf You Select
2. When Please begin pairing by appears in the display,search for SYNC on your device to start the pairingprocess. Refer to your mobile phone's user guide if neces-sary.3. When prompted on your mobile phone's display, enterthe six-digit PIN provided by SYNC in the radio display.The display indicates when the pairing is successful.4. Set phone name as the favorite mobile phone? Choosebetween Yes and No.5. Depending on the functionality of your mobile phone,you may be asked additional questions (i.e. if you wouldlike to download your phonebook). Press Yes or No toselect your responses.
Delete a paired mobile phone.DeletePress Delete and confirm with Yes when asked to deletethe selected device from SYNC. After deleting a mobilephone from the list, the mobile phone can only beconnected again by executing the pairing process.
Set a previously paired mobile phone as your primarymobile phone.Master
Press Master to select the desired mobile phone as theprimary mobile phone.SYNC attempts to connect with the primary mobile phoneevery time the ignition is switched on. When a mobilephone is selected as primary, it appears first in the list and
is marked with an asterisk*
Connect a previously paired bluetooth-enabled mobilephone. You can only have one device connected at a timeto use the mobile phone functionality. When anothermobile phone is connected, the previous mobile phonewill be disconnected for the telephone services. SYNCallows you to use different Bluetooth devices for themobile phone functionality and the BT Audio music play-back feature at the same time.
Conn.
Press Conn. to connect to the selected previously pairedmobile phone.
Disconnects the selected mobile phone. Press Discon.and confirm with Yes when asked. After disconnecting amobile phone, it can be connected again withoutperforming the full pairing process.
Discon.
209SYNC

Downloaded from www.Manualslib.com manuals search engine System Settings
1.Press the MENU button to enter the
system's menu.
2.Select SYNC-Settings, then press OK.
You CanIf You Select
Check or uncheck this option to turn on or off the Bluetoothinterface of the system. Select, then press OK to changethe option's status.
Bluetooth on
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Set defaults
Press OK to select and then press Yes when Setdefaults? appears in the display.
Completely erase all information stored on SYNC(phonebook, call history, text messages and paireddevices) and return to the factory default settings.
Master reset
Press OK to select and then press Yes when Masterreset? appears in the display. The display indicates whencomplete and SYNC takes you back to the SYNC-Settings menu.
Install applications or software updates you have down-loaded.Install on SYNC
Scroll to select and then press OK. Confirm with Yes whenInstall on SYNC appears in the display. There must be avalid SYNC application or update available on the USBthumb drive in order to finish an installation successfully.
Display the system's version numbers as well as its serialnumber.System info
Press OK to select.
The voice settings submenu contains Interact. mode,Confirm prompt, mobile Phone candidate and Mediacandidate. See Using Voice Recognition (page 198).
Voice settings
Browse the actual menu structure of the connected USBdevice. Press OK and use the up or down arrows to scrollthe folders and files. Use the left or right arrows to enterand leave a folder. Media content can be directly selectedfor playback from this menu.
Browse USB
You can turn the emergency assistance feature on or off.See SYNC® Applications and Services (page 211).Emergency assistance
210SYNC

Downloaded from www.Manualslib.com manuals search engine SYNC® APPLICATIONS AND
SERVICES
1.Press the MENU button to enter thesystem's menu.
2.Scroll until SYNC-Apps is selected,then press OK.
A list of available applications will beshown. Each application might have itsown specific settings.
SYNC Emergency Assistance
WARNINGS
For this feature to work, your mobilephone must be compatible withSYNC.
Always place your mobile phone ina secure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent emergency assistancefrom working correctly.
Unless the emergency assistancesetting is set to on prior to a collision,the system will not attempt to placean emergency call which could delay theresponse time, potentially increasing therisk of serious injury or death. Do not waitfor emergency assistance to make anemergency call if you can do it yourself.Dial emergency services immediately toavoid a delayed response time. If you donot hear emergency assistance within fiveseconds of the collision, the system ormobile phone may be damaged or nonfunctional.
Note:Before selecting this feature, youmust read the emergency assistance privacynotice later in this section for importantinformation.
Note:When you turn emergency assistanceon or off, that setting will apply for all pairedmobile phones. If you have turnedemergency assistance off and a previouslypaired phone connects when you switch theignition on, either a voice message plays, adisplay message or icon is shown or both.
Note:Every mobile phone operatesdifferently. While SYNC emergencyassistance works with most mobile phones,some mobile phones may experiencedifficulties using this feature.
Note:For important information regardingairbag deployment: See SupplementaryRestraints System (page 22).
In the event of a collision which deploysan airbag or activates the fuel cut-offswitch, the system may contactemergency services by dialling 112 (thewireless emergency number that works inmost European countries) through a pairedand connected mobile phone. For moreinformation about SYNC and emergencyassistance visit your regional Ford website.
Setting Emergency Assistance On:
1.Press the PHONE button to enter themobile Phone menu.
2.Scroll to emergency assistance.
3.Press OK to confirm and enter theemergency assistance menu.
4.Scroll through and highlight the On orOff selection.
5.Press OK to confirm the selection.
Display options:
•In case On was selected,Set Onappears in the display as confirmation.
•In case Off was selected a dialogueappears which allows you to set a voicereminder.
211SYNC

Downloaded from www.Manualslib.com manuals search engine •Off with voice reminder provides adisplay and voice reminder when themobile phone connects and yourvehicle starts.
•Off without voice reminder provides adisplay reminder only without a voicereminder when the mobile phoneconnects.
To Make Sure That EmergencyAssistance Works Correctly:
•SYNC must have power and be workingcorrectly at the time of the collision andduring feature activation and use.
•The emergency assistance featuremust be set to on prior to the incident.
•You must have a mobile phoneconnected to SYNC.
•In certain countries it may be necessaryto have a valid and registered SIM cardwith credit in order to place andmaintain a 112 call.
•A connected mobile phone must havethe ability to make and maintain anoutgoing call at the time of theincident.
•A connected mobile phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery powerand be located in a European countryor region where SYNC emergencyassistance can call the localemergency services. See your regionalFord website for details.
In the Event of a Collision
Note:Not every collision will deploy anairbag or activate the fuel cut-off switch(which may activate emergencyassistance). However, if emergencyassistance is triggered, SYNC tries tocontact the emergency services. If aconnected mobile phone is damaged orloses connection to SYNC, SYNC searchesfor and tries to connect to, any availablepreviously paired mobile phone and willattempt to make an emergency call to 112.
Before making a call:
•If the call has not been cancelled anda successful call is made, theintroductory message is played first forthe emergency operator, followed byhands-free communication betweenyour vehicle occupant and theoperator.
•SYNC provides a short window of time(approximately 10 seconds) to cancelthe call. If the call is not cancelledSYNC will attempt to dial 112.
•SYNC says the following, or a similarmessage: "SYNC will attempt to makean emergency call. To cancel the call,please choose cancel from the screenor press the hang up button".
During a call
•Emergency assistance uses vehicleGPS or mobile network informationwhen available to determine the mostappropriate language to alert theemergency operator of the collisionand deliver the introductory message.Which may include your vehicles GPScoordinates.
•The language used to interact with yourvehicle occupants is pre-selected bythe user for all SYNC functions andmay differ from the language used bySYNC to deliver information to theEmergency Operator.
212SYNC

Downloaded from www.Manualslib.com manuals search engine •After the delivery of the introductorymessage the voice line will open sothat you can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While information is being providedto the emergency operator you will hear thefollowing or similar message "Please standby while important information is beingdelivered to the emergency operator." SYNCwill say “line open” or similar at the start ofhands-free communication.
Note:During an emergency assistance call,an emergency priority screen will bedisplayed in your vehicle which containsvehicle GPS coordinates when available.These coordinates match the informationprovided to the emergency operator in theintroductory message.
Note:The emergency operator may alsoreceive information from the mobile networksuch as mobile phone number, mobilephone location and mobile phone carriername independent from SYNC emergencyassistance.
Emergency assistance may not work if:
•Your mobile phone or emergencyassistance hardware has beendamaged in a collision.
•Your vehicle's battery or the SYNCsystem has no power.
•If your phone is thrown from yourvehicle during a collision.
•You do not have a valid and registeredSIM card with credit in your phone.
•You are in a European country or regionwhere the SYNC emergency assistancecall cannot be placed. See yourregional Ford website for details.
Important Information About the FordSYNC Emergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
See your regional Ford website for latestdetails.
Emergency Assistance Privacy Notice
Once emergency assistance is set to on, itmay disclose to emergency services thatyour vehicle has been in a collisioninvolving the deployment of an airbag oractivation of the fuel cut-off switch. Thisfeature has the capability to disclose yourlocation information to the emergencyoperator or other details about your vehicleor collision to provide the most appropriateemergency services.
If you do not want to disclose thisinformation, do not turn the feature on.
USING SYNC® WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories such as artists, albums, etc.
SYNC is capable of hosting nearly anydigital media player including: iPod®,Zune™, Plays from device players, andmost USB drives. SYNC also supportsaudio formats such as MP3, WMA, WAVand ACC.
213SYNC

Downloaded from www.Manualslib.com manuals search engine Phone Issues
Possible SolutionPossible CauseIssue
Because each mobile phone is differentrefer to the mobile phone's user’s guide forthe specific mobile phone being paired. Infact, there can be differences betweenmobile phones due to brand, model, serviceprovider and software version.
USB and Media Issues
Possible SolutionPossible CauseIssue
Try turning off the device, resetting thedevice, removing the device's battery, thentrying again.
Possible device malfunc-tion.I'm havingtroubleconnecting mydevice.Make sure you are using the manufacturer'scable.Make sure the USB cable is correctlyinserted into the device and your vehicle'sUSB port.Make sure that the device does not havean auto-install program or active securitysettings.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.
This is a device limitation.SYNC does notrecognise mydevice when Istart my vehicle.
Make sure the device is connected to SYNCand that you have pressed play on yourdevice.
This is a mobile phone-dependent feature.The device is notconnected.
Bluetooth audiodoes notstream.
Make sure that all song details are popu-lated.Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does notrecognise musicthat is on mydevice.
220SYNC

Downloaded from www.Manualslib.com manuals search engine •The MS SOFTWARE and/or FORDSOFTWARE may interface with and/orcommunicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by third partysoftware and service suppliers. Theadditional software and services ofthird party origin, as well as associatedmedia, printed materials, and "online"or electronic documentation ("THIRDPARTY SOFTWARE") are protected byinternational intellectual property lawsand treaties. The THIRD PARTYSOFTWARE is licenced, not sold. Allrights reserved.
•The MS SOFTWARE, FORDSOFTWARE and THIRD PARTYSOFTWARE hereinafter collectivelyand individually will be referred to as"SOFTWARE".
IF YOU DO NOT AGREE TO THIS ENDUSER LICENCE AGREEMENT ("EULA")DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICE, WILLCONSTITUTE YOUR AGREEMENT TOTHIS EULA (OR RATIFICATION OF ANYPREVIOUS CONSENT).
GRANT OF SOFTWARE LICENCE: ThisEULA grants you the following licence:
•You may use the SOFTWARE asinstalled on the DEVICE and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
Description of Other Rights andLimitations
•Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that speech recognition isan inherently statistical process andthat recognition errors are inherent inthe process. Neither FORD MOTORCOMPANY nor its suppliers shall beliable for any damages arising out oferrors in the speech recognitionprocess.
•Limitations on Reverse Engineering,Decompilation and Disassembly:You may not reverse engineer,decompile, or disassemble nor permitothers to reverse engineer, decompileor disassemble the SOFTWARE, exceptand only to the extent that such activityis expressly permitted by applicablelaw notwithstanding this limitation.
•Limitations on Distributing,Copying, Modifying and CreatingDerivative Works: You may notdistribute, copy, make modificationsto or create derivative works based onthe SOFTWARE, except and only to theextent that such activity is expresslypermitted by applicable lawnotwithstanding this limitation.
•Single EULA: The end userdocumentation for the DEVICE andrelated systems and services maycontain multiple EULAs, such asmultiple translations and/or multiplemedia versions (e.g., in the userdocumentation and in the software).Even if you receive multiple EULAs, youare licenced to use only one (1) copyof the SOFTWARE.
227Appendices