2012 FIAT DUCATO service

We really know your vehicle because we invented,
designed and built it: we really know every single detail. At Fiat Professional Service authorised workshops
you can find technicians directly trained by us, offering quality and professionalism for all service operations.
Fiat Professional workshops are always close to you for the regular servicing operations, season checks and practical
recommendations by our experts.
With Fiat Professional Genuine Parts you keep the reliability, comfort and performance features of your
new vehicle unchanged in time: that's why you bought it for.
Always ask for Genuine Parts for the components used on our vehicles; we recommend them because they come from
our steady commitment in research and development of highly innovative technologies.
For all these reasons: rely on Genuine Parts,
because they are the only ones designed by Fiat Professional for your vehicle.
SAFETY: BRAKING
SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL SYSTEM MAINTENANCECOMFORT:
SUSPENSION AND WINDSCREEN WIPERSPERFORMANCE:
SPARK PLUGS, INJECTORS AND
BATTERIESLINEACCESSORI:
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING
GENUINE PARTS

Dear Customer.
Thank you for choosing Fiat and congratulations on your choice of a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best
possible way.
You are recommended to read it right through before taking to the road for the first time. You will find information,
tips and important warnings regarding the use of your vehicle to help you get the most from the technological
features of your Fiat Ducato.
Read the warnings and indications, marked with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
The enclosed Warranty Booklet lists the services that Fiat offers to its Customers:
❒the Warranty Certificate with terms and conditions for maintaining its validity;
❒the range of additional services available to Fiat Customers.
Enjoy reading and happy motoring!
This Owner Handbook describes all the versions of the Fiat Ducato.
As a consequence, you should only consider the information which is related to the engine
and bodywork version of the vehicle you have purchased.

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KNOWING
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If the needle reaches the red area, stop
the engine immediately and contact
a Fiat Dealership.The symbols are gradually turned off as the oil level
drops.
Four or five symbols light up to indicate a sufficient level
of oil in the sump. If the fifth symbol is not lit, this does
not indicate a fault or that insufficient oil is present in
the sump.
If the oil level is lower than the minimum required value,
the display shows a dedicated message indicating
minimum engine oil level and the need for a top-up.
IMPORTANT To find out the correct oil quantity,
always check using the dipstick (see paragraph
“Checking levels” in the section “Maintenance and
care”).
After a few seconds, the symbol display indicating the
amount of engine oil disappears and:
❒when the next scheduled servicing is near, the time
to the next service is displayed and the warning light
õlights up on the instrument panel. When the
service date is reached, the display shows
a dedicated message;
❒then, if it is nearly time to change the engine oil, the
time to the next oil change is shown on the top row
of the display. When the service interval has expired
a dedicated warning will be shown on the display. ENGINE OIL LEVEL GAUGE
(for versions/markets where provided)
The gauge provides a graphic indication of the level of
oil in the engine.
When the ignition key is turned to MAR-ON the display
shows the oil level on the first row by turning five
symbols on/off.
F0N1021g

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KNOWING
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SAFETY
STARTING
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AND CARE
TECHNICAL
SPECIFICATIONS
INDEX
Day
YearMonth
Deutsch
Français
English
Español
Italiano
Nederland
Português Example:
fig. 17 Example:
From the standard screen, briefly press button MODE
to start browsing. Press ▲or ▼to browse within the
menu.
NOTE Only the short menu may be accessed for
reasons of safety while the vehicle is moving (“Speed
Beep” setting). Stop the vehicle to access the full menu.
F0N1020g
MODE
short press
of button
▲
▼
MENU EXITSPEED BEEPSENSOR
HEADLAMPS
SET TIME
SET DATE
SEE RADIO
AUTOCLOSE
MEAS. UNIT
LANGUAGE BUZZER VOLUME BUTTON VOLUME BUZZER SEAT BELTS (
*) SERVICEPASSENGER AIR BAG
(*) This function may only be displayed after the SBR system is deactivated by a Fiat Dealership.
TRIP B DATA
MODE
short press
of button
▲
▼▲
▼▲
▼
▲
▼
▲ ▼
▲ ▼ ▲
▼
▲
▼
▲
▼
▲▼
▲▼
▲▼
▲▼▼
▲

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NOTE The “Scheduled Maintenance Plan” sets out
different service intervals depending on the engine type.
This indication will appear automatically with the key at
MAR-ONstarting from 2,000 km (or 1240 mi) and will
be presented automatically every 200 km (or 124 mi).
Oil change notification messages are displayed in the
same way. Use keys
▲and ▼to display service and oil
change due dates alternately. Below 200 km servicing
indications are more frequent. The display will be in
kilometres or miles depending on the measurement unit
settings. When the next scheduled service is
approaching, the message “Service” will appear on the
display followed by the number of kilometres or miles
left when the key is turned to
MAR-ON. Contact a Fiat
Dealership to carry out any service operation in the
“Scheduled servicing plan” and to reset the display.
NOTE When the oil change is near to come, turning
the ignition key to MAR-ON the display will show a
dedicated message. Engine performance will decrease
still driving in these conditions. When the oil change is
due, the dedicated message is displayed again and the
vand Uwarning lights turn on. Contact a Fiat
Dealership. Scheduled Servicing (Service)
Scheduled servicing
Using this function you can display information about
the mileage intervals for car servicing.
To consult this information, proceed as follows:
– briefly press the MODE button: the display shows
service requirements in km or mi according to the
previous setting (see paragraph “Unit of measure”);
– briefly press the MODE button to go back to the
menu screen or press the button for a prolonged time
to go back to the standard screen.
Oil change
This function enables to display information on the km
distance to the next oil change.
To consult this information, proceed as follows:
– briefly press the MODE button; the display shows the
estimated km distance to the next oil change (depending
on the driving mode);
– briefly press the MODE button to go back to the
menu screen or press the button for a prolonged time
to go back to the standard screen.

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KNOWING
YOUR CAR
SAFETY
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WARNING
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TECHNICAL
SPECIFICATIONS
INDEX
IMPORTANT Before switching the device on, check
that the fuel level is higher than the reserve level.
Otherwise the device could lock and require the
assistance of a Fiat Dealership.
❒Always turn off the heater when refuelling and near
service stations to avoid the risk of explosion or fire
hazards.
❒Do not park the vehicle on inflammable material
such as paper, grass or dry leaves: fire hazard!
❒The temperature near the heater should not exceed
120 °C (e.g. during stove painting in a body shop).
The electronic control unit components may be
damaged at higher temperatures.
❒Whilst the heater is operating with the engine
switched off, it absorbs energy from the battery; the
engine should therefore be left running for a while to
make sure that the battery is properly recharged.
❒To check the coolant level, follow the instructions in
the “Vehicle maintenance” chapter in the “Engine
coolant system fluid” paragraph. The water in the
heating circuit must contain a minimum percentage
of 10% antifreeze.
❒For maintenance and repairs, only contact Fiat
Dealerships and only use genuine spare parts.
F0N0233mfig. 61
MAINTENANCE
Have the additional heater checked regularly at a Fiat
Dealership (and always at the start of every winter).
This will guarantee safe and economic operation of the
heater as well as a long duration.
ADDITIONAL REAR HEATING
(Panorama and Combi)
(for versions/markets, where provided)
The Panorama and Combi versions have a main heating
system plus an additional one (on request) with the
controls in the roof lining above the second row of
seats, fig. 61.

POSSIBLE ICE ON ROAD
This indication starts flashing when the outside
temperature reaches or falls below 3 °C to warn the
driver of the possible presence of ice on the road.
The display will show the dedicated message (only for
versions with a multifunction display).
LIMITED RANGE
The display will show the dedicated message to warn
the driver that the vehicle’s range is less than 50 km.
SPEED LIMIT EXCEEDED
The display shows the dedicated message when the
vehicle exceeds the set speed limit (see “Multifunction
Display” in section “Dashboard and controls”).
SCHEDULED MAINTENANCE
(for versions/markets where provided)
The display shows the dedicated message next to the
scheduled servicing warning and stays on until the deadline
is reached. The warning light goes off after the service has
been carried out at a Fiat Dealership or after 1000 km
have been covered at the service deadline.
DAYLIGHT FAILURE (with reconfigurable
multifunction display)
The display shows the dedicated message along with the
external light fault icon when a daylight failure is found.
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AUTOMATIC TRANSMISSION
FAILURE/MAXIMUM TRANSMISSION
OIL TEMPERATURE
(red)
(for versions/markets where provided)
Turning the ignition key to MAR-ON the warning light
on the dial turns on, but it should go off after a few
seconds.
The warning light on the dial comes on flashing (along
with the display of the message and a buzzer) when
a transmission failure is detected.
The warning light on the dial comes on constantly
(along with the display of the message and a buzzer) to
indicate that the automatic transmission oil
temperature is too high.SELF-LEVELLING SUSPENSION
FAILURE (red)
(for versions/markets where provided)
The warning light comes on when the ignition
key is turned to MAR-ON, but it should switch off after
a few seconds.
The warning light goes on when a fault is present in the
self-levelling suspension system.
Œ
t

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KNOWING
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F0N0094mfig. 204
REPLACING FUSES
GENERAL INFORMATION
Fuses protect the electric system: they cut in (i.e. they
blow) in the event of a failure or improper action on the
system.
Check the state of the corresponding fuse when
a device does not work: the filament A-fig. 204 must be
intact. If it is not, replace the blown fuse with another
with the same amperage (same colour).
B intact fuse;
C fuse with damaged filament.
Never replace a blown fuse with metal
wires or other recovered material.
Never replace a fuse with another of
higher amp rating; FIRE HAZARD.
WARNING
If a general protection fuse (MEGA-
FUSE, MIDI-FUSE, MAXI-FUSE) is
blown, contact a Fiat Dealership. Before
replacing a fuse, make sure that the ignition key
has been removed and that all the other
services are switched off and/or disengaged.
WARNING
If the replaced fuse blows again, contact
a Fiat Dealership.
WARNING