2012 FIAT 500 ABARTH Warranty Booklet

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4. Other Terms of Your
Warranties
4.1 Exchanged Parts May Be Used in
Warranty Repairs
In the interest of customer satisfaction, Chrysler Group
LLC ("Chrysler") may offer exchange service on some
vehicle parts. This service is intended to reduce the
amount of time your Abarth is not available for your use
because of repairs. Parts used in exchange service may
be new, remanufactured, reconditioned, or repaired,
depending on the part involved.
All exchange parts that might be used meet
Chrysler standards, and have the same warranties as
new parts.Examples of the kinds of parts that might be
serviced in this way are:
• engine assemblies;
• transmission assemblies;
• instrument cluster assemblies;
• radios, tape, CD and DVD players;
• speedometers; and
• powertrain control modules.
To help control suspected ozone-depleting
agents, the EPA requires the capture, purifica-
tion, and reuse of automotive air-conditioning
refrigerant gases. As a result, a repair to the
sealed portion of your air-conditioning
system may involve the installation of purified
reclaimed refrigerant.
OTHER TERMS OF YOUR WARRANTIES

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4.2 Pre-Delivery Service
A defect in or damage to the mechanical, electrical,
sheet-metal, paint, trim, and other components of your
vehicle may have occurred at the factory or while it was
being shipped to the dealer.
Such a defect or damage is usually detected and
corrected at the factory. In addition, dealers must
inspect each vehicle before delivery. They repair any
defects or damage detected before the Abarth is
delivered to you.
4.3 Production Changes
Changes may be made in Abarth vehicles sold by
Chrysler and its dealers at any time without incurring
any obligation to make the same or similar changes on
vehicles previously built or sold.
OTHER TERMS OF YOUR WARRANTIES

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5. Emission Warranties Required
By Law
5.1 Federal Emission Warranty
A. Parts Covered for 2 Years or 24,000 Miles
Federal law requires Chrysler Group LLC
("Chrysler") to warrant the following emissions
parts for 2 years or 24,000 miles, whichever occurs
first. Chrysler covers all of these parts under the
Basic Limited Warranty for 4 years or 50,000 miles,
whichever occurs first.
• Air system controls;
• distributor and its components;
• electronic fuel injection system, including injector;
• evaporative-emission canister and controls;• exhaust manifold;
• exhaust gas recirculation valve and control system;
• exhaust pipes (between exhaust manifold and
catalyst);
• fuel cap and tank assembly, pump, and fuel lines;
• ignition coil and ignition module;
• intake manifold;
• on-board diagnostic-system components;
• oxygen sensors;
• positive crankcase-ventilation (PCV) valve or orifice;
• secondary ignition wires;
• spark plugs;
• throttle body;
• transmission-control module;
• vacuum hoses, clamps, and fittings, as well as
tubing used for these components;
• vacuum, temperature, altitude, speed, time-sensitive
valves, sensors, and switches used in
these components and systems.
EMISSION WARRANTIES REQUIRED BY LAW

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B. Parts Covered for 8 years or 80,000 miles
If your Abarth has one of the following parts, this
Federal Emission Warranty covers that part for a
period of 8 years or 80,000 miles, whichever occurs
first, calculated from the start of the Basic Limited
Warranty as set forth in Section 2.1(E). The covered
parts are:
• catalytic converter; and
• powertrain control module.
5.2 Emission Performance Warranty
This warranty supplements the federal warranty under
5.1. It lasts for 2 years or 24,000 miles on the odometer,
whichever occurs first. If your Abarth has one of the
following parts, catalytic converter and powertrain
control module, this Federal Emission Warranty coversthat part for a period of 8 years or 80,000 miles, whichever
occurs first. These limits are counted from the time when
your Basic Limited Warranty begins under 2.1(E). The
Emission Performance Warranty covers the cost of
repairing or adjusting any components or parts that might
be needed for your vehicle to pass Federal Emission
Standards for a federally approved state or local emissions
test, but only if:
• your Abarth has failed a federally approved state
or local emissions test;
• your Abarth has been maintained and operated
properly up until it fails such a test; and
• you face a real penalty — for example, a fine or
the loss of the use of your Abarth — because the
vehicle has failed the test.
Section 6.4 explains how to get service under this war-
ranty.
EMISSION WARRANTIES REQUIRED BY LAW

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6. How to Get Warranty Service
6.1 Where to Take Your Abarth
A. In the United States (We Include U.S.
Possessions and Territories as Part of
the United States for Warranty Purposes):
Warranty service must be done by an authorized
FIAT repair facility. We strongly recommend that
you take your Abarth to your Selling Dealer.
They know you and your Abarth best, and are
most concerned that you get prompt and high
quality service. If you move within the United
States, warranty service may be requested from
any authorized FIAT repair facility.B. In Canada and Mexico:
If you are traveling temporarily in Canada or Mexico,
and your Abarth remains registered in the United
States, your Chrysler warranty still applies. Service
may be requested at any authorized FIAT repair
facility.
C. In a Foreign Country Outside of North
America:
If you are traveling temporarily outside of North
America, and your vehicle remains registered in the
United States:
• You should take your Abarth to an authorized
FIAT repair facility. They should give you the same
warranty service you receive in the United States.
HOW TO GET WARRANTY SERVICE

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D. If You Move:
If you move to another country, be sure to contact the
FIAT Customer Assistance Center (section 7.2) and
the customs department of the destination country
before you move. Abarth importation rules vary
considerably from country to country. You may be
required to present documentation of your move to
Chrysler in order to continue your warranty coverage.
You may also be required to obtain documentation from
Chrysler in order to register your Abarth in your new
country.
E. Notice:
If your Abarth is registered outside of the United
States, and you have not followed the procedure set
out above, your vehicle will no longer be eligible for • If the authorized dealership charges you for repairs
which you feel should be covered under your
warranty, please get a detailed receipt for the work
done. Make sure that this receipt lists all warranty
repairs and parts that were involved. (This receipt
will be similar to the one used by the authorized FIAT
repair facility who normally services your vehicle.)
• When your Abarth returns to the United States,
contact the FIAT Customer Assistance Center
(section 7.2) for reimbursement consideration. You
will normally need to provide a copy of the receipt,
your Abarth registration and any other relevant
documents.
• Reimbursement will not be considered if the Abarth
does not return to the United States.
MAINTENANCE PROGRAM
HOW TO GET WARRANTY SERVICE

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MAINTENANCE PROGRAM
warranty coverage of any kind. (Abarth vehicles
registered to United States government officials or
military personnel on assignment outside of the U.S.
will continue to be covered.)
6.2 How To Get Towing Assistance
Service - U.S. or Canada Only *
A. What To Do:
If your Abarth requires towing due to a defect
covered under the Basic Limited Warranty, dial toll-
free 1-888-242-6342. Provide your name, vehicle
identification number, license plate number, and your
location, including the telephone number from which
you are calling. Briefly describe the nature of the
problem and answer a few simple questions.
HOW TO GET WARRANTY SERVICE
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are in
an "unsafe situation", please let us know. With your
consent, we will contact local police or safety authorities.
B. If Unable to Contact 24-Hour Towing
Assistance:
If you are unable to contact 24-Hour Towing Assis-
tance and you obtain towing services on your own,
you may submit your original receipts from the
licensed towing or service facility, for services
rendered within 30 days of the occurrence. Be sure to
* Towing services provided through Cross Country Motor Club,
Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford,, MA 02155.

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include your vehicle identification number, odometer
mileage at the time of service and current mailing
address. We will process the claim based on vehicle
and service eligibility. If eligible, we will reimburse
you for the reasonable amounts you actually paid,
based on the usual and customary charges for that
service in the area where they were provided.
Chrysler Group LLC's determination relating to
reimbursement are final. Correspondence should be
mailed to:
Chrysler Towing Assistance
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department6.3 Emergency Warranty Repairs
If you have an emergency and have to get a warranty
repair made by someone other than an authorized FIAT
repair facility, follow the reimbursement procedure in
6.1(C).
6.4 Getting Service Under the Federal
Emission Performance Warranties
A. What to Do
If your Abarth has failed an emissions test
described in 5.2:
• Take it to an authorized FIAT repair facility as soon
as possible.
HOW TO GET WARRANTY SERVICE