2012 FIAT 500 ABARTH phone

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TABLE OF CONTENTS
5. Emission Warranties Required by Law
5.1 Federal Emission Warranty . . . . . . . . . . . . . . . . . . 17
5.2 Emission Performance Warranty . . . . . . . . . . . . . . . 18
6. How to Get Warranty Service
6.1 Where to Take Your Abarth . . . . . . . . . . . . . . . 19
6.2 How to Get Towing Assistance
Service - U.S. or Canada Only. . . . . . . . . . . . 21
6.3 Emergency Warranty Repairs . . . . . . . . . . . . 22
6.4 Getting Service Under the Federal
Emission Performance Warranties . . . . . . . . 227. How to Deal with Warranty Problems
7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . .24
7.2 Helpful Addresses and Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
8. Optional Service Contract . . . . . . . . . . . . . . . . . . 30
9. Maintenance
9.1 General Information . . . . . . . . . . . . . . 31
9.2 Where to Go For Maintenance . . . . . . . 32

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LEGAL RIGHTS
1. Your Legal Rights Under
These Limited Warranties
The warranties contained in this booklet are the only
express warranties that Chrysler Group LLC ("Chrysler")
makes for your Abarth. These warranties give you
specific legal rights. You may also have other rights
that vary from state to state. For example, you may have
some implied warranties, depending on the state where
your Abarth was sold or is registered.
These implied warranties are limited, to the extent
allowed by law, to the time periods covered by the
express written warranties contained in this booklet.
If you use your Abarth primarily for business or
commercial purposes, then these implied warranties do
not apply and Chrysler completely disclaims them to the
extent allowed by law. And the implied warranty of fitness
for a particular purpose does not apply if your Abarth is
used for racing, even if the vehicles is equipped for
racing.Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.1.1 Incidental and Consequential
Damages Not Covered
Your warranties don’t cover any incidental or
consequential damages connected with your Abarth’s
failure, either while under warranty or afterward.
Examples of such damages include:
• lost time;
• inconvenience;
• the loss of the use of your Abarth;
• the cost of rental vehicles, gasoline, telephone,
travel, or lodging;
• the loss of personal or commercial property; and
• the loss of revenue.
Some states don’t allow incidental or consequential
damages to be excluded or limited, so this exclusion
may not apply to you.

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MAINTENANCE PROGRAM
warranty coverage of any kind. (Abarth vehicles
registered to United States government officials or
military personnel on assignment outside of the U.S.
will continue to be covered.)
6.2 How To Get Towing Assistance
Service - U.S. or Canada Only *
A. What To Do:
If your Abarth requires towing due to a defect
covered under the Basic Limited Warranty, dial toll-
free 1-888-242-6342. Provide your name, vehicle
identification number, license plate number, and your
location, including the telephone number from which
you are calling. Briefly describe the nature of the
problem and answer a few simple questions.
HOW TO GET WARRANTY SERVICE
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are in
an "unsafe situation", please let us know. With your
consent, we will contact local police or safety authorities.
B. If Unable to Contact 24-Hour Towing
Assistance:
If you are unable to contact 24-Hour Towing Assis-
tance and you obtain towing services on your own,
you may submit your original receipts from the
licensed towing or service facility, for services
rendered within 30 days of the occurrence. Be sure to
* Towing services provided through Cross Country Motor Club,
Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford,, MA 02155.

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• In Canada:
Chrysler Canada, Inc.
Customer Service
Chrysler Centre
P.O. Box 1621
Windsor, Ontario N9A-4H6
Phone: (800) 465-2001
• In Mexico, contact the Customer RelationsOffice
for Abarth vehicle at:
1240 Prolongacion Paseo de la Reforma Av.
Santa Fe, C.P. 05109
Deleg. Cuajimalpa, Mexico
Phone (in Mexico): (015) 5081-7568
Phone (outside Mexico): (800) 505-1300
7.2 Helpful Addresses and Telephone
Numbers
Here are the addresses and telephone numbers of the
FIAT Customer Assistance Center that can help you
wherever you happen to be. Contact the one that covers
your area:
• In the United States:
FIAT Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, Michigan 48321-8004
Phone:
1-888-242-6342
To contact FIAT by email, at:
[email protected]
HOW TO DEAL WITH WARRANTY PROBLEMS

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• In Puerto Rico and U.S. Virgin Islands:
CustomerService
Chrysler Group International Services LLC
Box 191857
San Juan, Puerto Rico 00919-1857
Phone: (787) 782-5757
Fax: (787) 782-3345
HOW TO GET WARRANTY SERVICE