2012 DODGE JOURNEY Uconnect

If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin.
•After the “Listening” prompt and the following beep,
say “Call Emergency or Dial Emergency” and the
Uconnect™ Phone will instruct the paired mobile
phone to call the emergency number. This feature is
supported in the U.S., Canada, and Mexico.
NOTE:
•The Emergency call may also be initiated by using the
touch-screen.
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect™ Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect™ Phone.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the “Listening” prompt and the following beep,
say “Towing Assistance”.
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NOTE:
•The towing assistance call may also be initiated by
touch.
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Towing Assistance” coverage
details in the Warranty Information Booklet and on the
24–Hour Towing Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.
When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send 3 7
4 6 #”. Saying “Send” followed by a number, or sequence
of numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you press the
button and say
“Send Voicemail Password” the Uconnect™ Phone will
then send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth.
These additional symbols will be ignored in the dial-
ing a numbered sequence.
Barge In — Overriding Prompts
Thebutton can be used when you wish to skip part
of a prompt and issue your voice command immediately.
For example, if a prompt is asking “There are 2 numbers
with the name John. Say the full name” you could press
the
button and say, “John Smith” to select that
option without having to listen to the rest of the voice
prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
•Touch the “More” soft-key, then touch the “Settings”
soft-key,
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 149

•Touch the “Display” soft-key, then scroll down to
Voice Response Length,
•Select either “Brief” or “Detailed” by touching the box
next to the selection. A check-mark will appear to
show your selection.
Phone And Network Status Indicators
Uconnect™ Phone will provide notification to inform
you of your phone and network status when you are
attempting to make a phone call using Uconnect™
Phone. The status is given for network signal strength
and phone battery strength.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect™ Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetoothmobile
phone, the audio will be played through your vehicle’s audio system. The Uconnect™ Phone will work the same
as if you dial the number using voice command.
NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect™ Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute OFF)
When you mute the Uconnect™ Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the Uconnect™ Phone simply touch the
Mute button on the Phone main screen.
150 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect™ Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect™ Phone
without terminating the call. To transfer an ongoing call
from your Uconnect™ Phone paired mobile phone to the
Uconnect™ Phone or vice versa, press the Transfer
button on the Phone main screen.
Connect Or Disconnect Link Between The
Uconnect™ Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect™ Phone paired mobile
phone and the Uconnect™ Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect™
Phone
Voice Command
•
For best performance, adjust the rearview mirror to
provide at least12in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a voice command period.
•Performance is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 151

•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect™ Phone.
•Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
SMS
Uconnect™ Phone can read or send new messages on
your phone.
Your phone must support SMS over Bluetoothin order
to use this feature. If the Uconnect™ Phone determines
your phone is not compatible with SMS messaging over
Bluetooth the “Messaging” button will be greyed out
and the feature will not be available for use. NOTE:
Uconnect™ Phone SMS is only available when
the vehicle is not in moving.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 153

Read Messages:
If you receive a new text message while your phone is
connected to Uconnect™ Phone, an announcement will
be made to notify you that you have a new text message.Once a message is received and viewed or listened to,
you will have the following options:
•Send a Reply
•Forward
•Call
Send Messages Using Soft-Keys:
You can send messages using Uconnect™ Phone. To send
a new message:
•Touch the “Phone” soft-key,
•Touch the “messaging” soft-key then “New Message”,
•Touch one of the 18 preset messages and the person
you wish to send the message to,
154 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

10. I will be minutes late.
11. See you in minutes.
12. Stuck in traffic.
13. Start without me.
14. Where are you?
15. Are you there yet?
16. I need directions.
17. I’m lost.
18. See you later.BluetoothCommunication Link
Mobile phones have been found to lose connection to the
Uconnect™ Phone. When this happens, the connection
can generally be reestablished by switching the phone
OFF/ON. Your mobile phone is recommended to remain
in Bluetooth ON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system.
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