2012 DODGE JOURNEY Owners Manual

If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE. Using the least accelerator pedal pressureto maintain the rocking motion without spinning the
wheels is most effective.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: If your vehicle is equipped with Traction Con-
trol, turn the system OFF before attempting to
“rock” the vehicle. Refer to “Electronic Stability
Program (ESP)” in “Starting and Operating”
for further information.
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WHAT TO DO IN EMERGENCIES 487

CAUTION!
•When “rocking” a stuck vehicle by moving be-
tween DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the
wheels above 30 mph (48 km/h) while in gear (no
transmission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Firmly apply the parking brake.
2. Open the center console and remove the shift lever
override access cover.
488 WHAT TO DO IN EMERGENCIES

3. Turn the ignition switch to the ON/RUN position
without starting the engine.
4. Press and maintain firm pressure on the brake pedal.5. Insert a screwdriver or similar small tool into the hole
at the front of the center console and push the manual
override release lever.
6. Move the shift lever into the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover in the
center console.
With Keyless Enter-N-Go — If Equipped
If the engine is running, press the START/STOP button to
turn it off. Release the brake pedal and press the START/
STOP button once or twice to go to the ON/RUN
position. Do not start the engine. Then, follow the in-
structions shown above to activate the override.
Shift Lever Override Access Cover6
WHAT TO DO IN EMERGENCIES 489

TOWING A DISABLED VEHICLE
Towing Condition Wheel OFF the Ground FWD MODELSAWD MODELS
Flat Tow NONEIF transmission is operable:
•Transmission in
NEUTRAL
•25 mph (40 km/h)
maxspeed
•15 miles (24 km)
maxdistance NOT ALLOWED
Wheel Lift Or Dolly Tow Rear
NOT ALLOWED
Front OKNOT ALLOWED
Flatbed ALLBEST METHOD OK
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
490 WHAT TO DO IN EMERGENCIES

If the vehicle’s battery is discharged, see “Shift Lever
Override” in “What To Do In Emergencies” for instruc-
tions on shifting the automatic transmission out of the
PARK position for towing.
CAUTION!
•Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed
truck, do not attach to front or rear suspension
components. Damage to your vehicle may result
from improper towing.
•Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia and trans-
mission may result.
•If the vehicle being towed requires steering, the
ignition switch must be in the ON/RUN position,
not the LOCK/OFF or ACC positions.
All-Wheel Drive (AWD)
The manufacturer requires towing with all four wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed, or with one end of vehicle raised and
the opposite end on a towing dolly.
CAUTION!
Failure to follow these towing methods could result
in damage to the transmission and/or transfer case.
Such damage is not covered by the New Vehicle
Limited Warranty.
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WHAT TO DO IN EMERGENCIES 491

Front-Wheel Drive (FWD)
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be flat towed (with all
four wheels on the ground) under the following condi-
tions:
•The shift lever must be in NEUTRAL.
•The distance to be traveled must not exceed 15 miles
(24 km).
•The towing speed must not exceed 25 mph (40 km/h).If the transmission is not operable, or the vehicle must
be towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), it must be towed with the front
wheels OFF the ground (using a flatbed truck, towing
dolly, or wheel lift equipment with the front wheels
raised).
CAUTION!
Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
492 WHAT TO DO IN EMERGENCIES

Without The Ignition Key
Front-Wheel Drive (FWD)
Special care must be taken when the vehicle is towed
with the ignition in the LOCK/OFF position. Flatbed
towing is the preferred towing method. However, if a
flatbed towing vehicle is not available, wheel lift towing
equipment may be used. Rear towing (with the front
wheels on the ground) is not allowed, as transmission
damage will occur. If rear towing is the only alternative,
the front wheels must be placed on a towing dolly. Proper
towing equipment is necessary to prevent damage to the
vehicle.
All-Wheel Drive (AWD)
The manufacturer requires towing your vehicle with all
four wheels OFF the ground using a flatbed.
CAUTION!
Failure to follow these towing methods can cause
severe damage to the transmission and/or transfer
case. Such damage is not covered by the New Vehicle
Limited Warranty.
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WHAT TO DO IN EMERGENCIES 493