2012 DODGE DURANGO User Guide

12WD01-926-AA
DurangoFifth Edition
User Guide
Download a free Vehicle Information App by visiting your
application store, Keyword (Dodge), or scanning the Microsoft Tag. To
put Microsoft Tags to work for you, use your mobile phone’s browser or App store to download a Microsoft Tag reader, like the free one
at www.gettag.mobi. Then follow the directions to scan the code.
Download a FREE electronic copy
of the Owner’s Manual or Warranty Booklet
by visiting the For Owner's tab at:
www.dodge.com (U.S.)
www.dodge.ca (Canada)
Ge tthe free mo bile appf or your phone
http:/ /getta g.mo bi
guide
user

If you are the first
registered retail owner of
your vehicle, you may obtain a
complimentary printed copy
of the Owner’s Manual,
Navigation/Media Center
Manuals or Warranty Booklet
by calling 1-800-423-6343 (U.S.)
or 1-800-387-1143 (Canada) or
by contacting your dealer.
The driver’s primary responsibility is the safe operation of the
vehicle. Driving while distracted can result in loss of vehicle
control, resulting in a collision and personal injury. Chrysler
Group LLC strongly recommends that the driver use extreme
caution when using any device or feature that may take their
attention off the road. Use of any electrical devices such as cell
phones, computers, portable radios, vehicle navigation or other
devices by the driver while the vehicle is moving is dangerous
and could lead to a serious collision. Texting while driving is
also dangerous and should never be done while the vehicle is
moving. If you find yourself unable to devote your full attention
to vehicle operation, pull off the road to a safe location and
stop your vehicle. Some States or Provinces prohibit the use of
cellular telephones or texting while driving. It is always the
driver’s responsibility to comply with all local laws.
This User Guide is intended to familiarize you with the important
features of your vehicle. The DVD enclosed contains your Owner’s
Manual, Navigation/Media Center Manuals, Warranty Booklets, Tire
Warranty and 24-Hour Towing Assistance (new vehicles
purchased in the U.S.) or Roadside Assistance (new vehicles
purchased in Canada) in electronic format. We hope you find it
useful. Replacement DVD kits may be purchased by visiting
www.techauthority.com. Copyright 2012 Chrysler Group LLC.
IMPORTANT
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower, and
your judgment is impaired when you have been drinking.
Never drink and then drive.
WARNING!
Drunken driving is one of the most frequent causes
of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal
minimum. If you are drinking, don’t drive. Ride with a
designated non-drinking driver, call a cab, a friend, or
use public transportation.
dRIvING ANd AlCOhOl
dOdGe.COM
This guide has been prepared to help you get quickly acquainted with you\
r new Dodge
and to provide a convenient reference source for common questions. Howev\
er, it is not
a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety
messages, please consult your Owner’s Manual, Navigation/Media Center Manuals,
Multimedia User Manual and other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For addi\
tional information
on accessories to help personalize your vehicle, visit www.mopar.com or your local
Dodge dealer.

INTRODUCTION/WELCOMEWelcome From Chrysler Group LLC....2
CONTROLS AT A GLANCEDriver Cockpit...............4
Instrument Cluster .............6
GETTING STARTEDKeyFob...................8
Remote Start...............10
Keyless Enter-N-Go™ ..........11
Theft Alarm ................14
Seat Belt .................14
Supplemental Restraint System
(SRS) — Air Bags ............15
Child Restraints .............16
Front Seats ................19
Rear Seats ................21
Power Folding Third Row
Head Restraints .............23
Heated/Ventilated Seats .........23
Heated Steering Wheel ..........25
Tilt/Telescoping Steering Column ....26
OPERATING YOUR VEHICLEEngine Break-In Recommendations . . . 27
Headlight Switch.............27
Turn Signal/Wiper/Washer/High Beam
Lever ...................28
Auto Dimming Mirrors ..........29
Speed Control ..............30
Electronic Range Selection (ERS) ....34
Automatic Temperature Controls (ATC).. 35
Parksense®Rear Park Assist .......36
Parkview®Rear Back-Up Camera ....37
Blind Spot Monitoring ..........37
Power Sunroof ..............38
Wind Buffeting ..............39
ELECTRONICSYour Vehicle's Sound System ......40
Media Center 130 (Sales Code RES) . . 42
Media Center 130 With Satellite Radio
(Sales Code RES + RSC) .........44
Media Center 430/430N (Sales Code
RBZ/RHB) ................46
Media Center 730N
(Sales Code RHR) ............55
Sirius XM™ Satellite Radio/Travel Link.. 65
Steering Wheel Audio Controls ......68
iPod
®/USB/MP3 Control .........68
Uconnect™ Phone ............70
Uconnect™ Voice Command .......72
Bluetooth
®Streaming Audio .......74
Video Entertainment System (VES)™ . . 74 Electronic Vehicle Information
Center (EVIC)
...............76
Programmable Features .........77
Universal Garage Door Opener
(HomeLink
®) ...............77
Power Inverter ..............80
Power Outlet ...............81
OFF-ROAD CAPABILITIESAll-Wheel Drive Operation ........83
UTILITYRoof Luggage Rack............85
Trailer Towing Weights (Maximum
Trailer Weight Ratings) ..........86
Tow/Haul Mode ..............87
Recreational Towing (Behind
Motorhome, Etc.) .............87
WHAT TO DO IN EMERGENCIES24-Hour Towing Assistance .......89
Instrument Cluster Warning Lights . . . 89
If Your Engine Overheats .........92
Jacking And Tire Changing ........94
Battery Location ............ 103
Jump-Starting ............. 103
Emergency Tow Hooks ......... 105
Shift Lever Override .......... 106
Towing A Disabled Vehicle ....... 107
Event Data Recorder (EDR) ...... 108
MAINTAINING YOUR VEHICLEOpening The Hood........... 109
Fuel Door Release ........... 109
Engine Compartment .......... 111
Fluids And Capacities ......... 113
Maintenance Chart ........... 115
Fuses .................. 118
Tire Pressures .............. 121
Wheel And Wheel Trim Care ...... 122
Exterior Bulbs ............. 122
CONSUMER ASSISTANCEChrysler Group LLC Customer Center. . 123Chrysler Canada Inc. Customer Center...123Assistance For The Hearing Impaired. . 123
Publications Ordering ......... 123
Reporting Safety Defects In
The 50 United States And
Washington, D.C. ............ 124
MOPAR ACCESSORIESAuthentic Accessories By MOPAR®. . 125
INDEX................. 126
FAQ (How To?)Frequently Asked Questions ...... 129
TABLE OF CONTENTS

WELCOME FROM CHRYSLER GROUP LLC
Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it
represents precision workmanship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
Your new Chrysler Group LLC vehicle has characteristics to enhance the driver's control
under some driving conditions. These are to assist the driver and are never a substitute
for attentive driving. They can never take the driver's place. Always drive carefully.
Your new vehicle has many features for the comfort and convenience of you and your
passengers. Some of these should not be used when driving because they take your
eyes from the road or your attention from driving. Never text while driving or take your
eyes more than momentarily off the road.
This guide illustrates and describes the operation of features and equipment that are
either standard or optional on this vehicle. This guide may also include a description of
features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this guide that are not
available on this vehicle. Chrysler Group LLC reserves the right to make changes in
design and specifications and/or make additions to or improvements to its products
without imposing any obligation upon itself to install them on products previously
manufactured.
This User Guide has been prepared to help you quickly become acquainted with the
important features of your vehicle. It contains most things you will need to operate and
maintain the vehicle, including emergency information.
The DVD includes a computer application containing detailed owner's information
which can be viewed on a personal computer or MAC computer. The multimedia DVD
also includes videos which can be played on any standard DVD player (including the
Media Center Touch-Screen Radios). Additional DVD operational information is located
on the back of the DVD sleeve.
For complete owner information, refer to your Owner's Manual on the DVD in the
owner’s kit provided at the time of new vehicle purchase. For your convenience, the
information contained on the DVD may also be printed and saved for future reference.
Chrysler Group LLC is committed to protecting our environment and natural resources.
By converting from paper to electronic delivery for the majority of the user information
for your vehicle, together we greatly reduce the demand for tree-based products and
lessen the stress on our environment.
Vehicles Sold In Canada
With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be
deemed to be deleted and the name Chrysler Canada Inc. used in substitution
therefore.
INTRODUCTION/WELCOME
2

Rollover Warning
WARNING!
• Pedals that cannot move freely can cause loss of vehicle control and increasethe risk of serious personal injury.
• Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects can become trapped under the brake pedal and
accelerator pedal causing a loss of vehicle control.
• Failure to properly follow floor mat installation or mounting can cause interference with the brake pedal and accelerator pedal operation causing
loss of control of the vehicle.
• Refer to your Owner's Manual on the DVD for further details.
• Never use the ‘PARK’ position as a substitute for the parking brake. Always apply the parking brake fully when parked to guard against vehicle movement
and possible injury or damage.
USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or
chargers may affect the performance of on-board wireless features including Keyless
Enter-N-Go™ and Remote Start range. If you are experiencing difficulties with any of
your wireless features, try disconnecting your aftermarket devices to see if the situation
improves. If your symptoms persist, please see an authorized dealer.
CHRYSLER, DODGE, JEEP, RAM TRUCK, ATF+4, MOPAR and Uconnect are registered
trademarks of Chrysler Group LLC. COPYRIGHT ©2012 CHRYSLER GROUP LLC
INTRODUCTION/WELCOME
3

DRIVER COCKPIT
CONTROLS AT A GLANCE
4

A. Headlight Switch pg. 27
B. Turn Signal/Wiper/Washer/High BeamsLever (behind steering wheel) pg. 28
C. Instrument Cluster pg. 6
D. Electronic Vehicle Information Center (EVIC) Display pg. 76
E. Ignition Switch (behind steering wheel)
F. Audio System (touch-screen-radio shown) pg. 40
G. Climate Controls pg. 35 H. SWITCH PANEL
− Electronic Stability Control pg. 91
− Tow/Haul
− Heated Steering Wheel pg. 25
− Hazard Switch
− Power Inverter pg. 80
− ParkSense
®pg. 36
− Power Folding Third Row Head Restraints pg. 23
I. Transmission Gear Selector J. Power Outlet pg. 81
K. Speed Control pg. 30
L. EVIC Controls pg. 76
M. Fuel Door Release pg. 109
N. Parking Brake Release
O. Power Mirrors
P. Power Windows
Q. Power Door Locks
R. Driver's Memory Buttons pg. 19
CONTROLS AT A GLANCE
5

INSTRUMENT CLUSTER
Warning Lights
- Low Fuel Warning Light
- Charging System Light**
- Oil Pressure Warning Light
- Engine Temperature Warning Light
- Transmission Temperature Warning Light
- Anti-Lock Brake (ABS) Light**
- Air Bag Warning Light**
- Electronic Throttle Control (ETC) Light
- Tire Pressure Monitoring System (TPMS) Light
- Seat Belt Reminder Light
BRAKE- Brake Warning Light**
- Malfunction Indicator Light (MIL)**
- Electronic Stability Control (ESC) Activation/Malfunction Indicator Light*
- SERV (Service) AWD Indicator Light
(See page 89 for more information.)
CONTROLS AT A GLANCE
6