2012 DODGE DURANGO automatic transmission

If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears ) are the same as the
normal fourth and fifth gears.You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. Once in ERS mode, tapping
the shift lever to the left (-) or right (+) will change the top
available gear.
To exit ERS mode, simply press and hold the shift lever to
the right (+) until “D” is once again displayed in the shift
lever position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
5
STARTING AND OPERATING 447

Screen Display12 3456D
Actual Gear(s)
Allowed 1 1-2 1-3 1,2,
41,2,
4,5 1,2,
4-6 1-5
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
shift lever to the left (-). The transmission will shift to the
range from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fourth and fifth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant has reached an adequate tempera-
ture,
•vehicle speed is sufficiently high,
•the driver is not heavily pressing the accelerator, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
448 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift into the top overdrive gear,
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (1.6 to 4.8 km) of
driving]. Because top gear is disabled, and engine
speed is higher when the torque converter clutch is not
engaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
TOW/HAUL Switch
5
STARTING AND OPERATING 449

Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer in an area away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, the
TOW/HAUL mode (if equipped), or a lower gear range,
should be selected.
NOTE:Using the TOW/HAUL mode (if equipped) or
selecting a lower gear range (using the Electronic Range
Select (ERS) feature) while operating the vehicle under
heavy operating conditions, will improve performance
and extend transmission life by reducing excessive shift-
ing and heat buildup. This action will also provide better
engine braking. The transmission fluid and filter should be changed if
you REGULARLY tow a trailer for more than 45 minutes
of continuous operation. Refer to “Maintenance Sched-
ule” for the proper maintenance intervals.
NOTE:
Check the transmission fluid level before towing
(5.7L engine).
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
538 STARTING AND OPERATING

Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
•Always park on a firm, level surface as far from
the edge of the roadway as possible before raising
the vehicle.
•Turn on the Hazard Warning flasher.
•Block the wheel diagonally opposite the wheel to
be raised.
•Set the parking brake firmly and set the automatic
transmission in PARK.
•Never start or run the engine with the vehicle on a
jack.(Continued)
WARNING! (Continued)
•Do not let anyone sit in the vehicle when it is on a
jack.
•Do not get under the vehicle when it is on a jack.
•Only use the jack in the positions indicated and
for lifting this vehicle during a tire change.
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 559

WARNING!
•Take care to avoid the radiator cooling fan when-
ever the hood is raised. It can start anytime the
ignition switch is on. You can be injured by
moving fan blades.
•Remove any metal jewelry such as watch bands or
bracelets that might make an inadvertent electrical
contact. You could be seriously injured.
•Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Set the parking brake, shift the automatic transmission
into PARK and turn the ignition to LOCK.
2. Turn off the heater, radio, and all unnecessary electri-
cal accessories. 3. Remove the protective cover over the remote positive
(+)
battery post. Pull upward on the cover to remove it.
4. If using another vehicle to jump-start the battery, park
the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and personal
injury could result.
Jump-Starting Procedure
WARNING!
Failure to follow this procedure could result in personal
injury or property damage due to battery explosion.
6
WHAT TO DO IN EMERGENCIES 569

If the vehicle’s battery is discharged refer to “Shift Lever
Override” in “What To Do In Emergencies” for instruc-
tions on shifting the automatic transmission out of the
PARK position for towing.
CAUTION!
Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Towing Without The Ignition Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the LOCK/OFF position. The only
approved method of towing without the ignition key is
with a flatbed truck. Proper towing equipment is neces-
sary to prevent damage to the vehicle.
Rear-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with rear
wheels on the ground) with the transmission in NEU-
TRAL. Speed must not exceed 30 mph (48 km/h) and the
distance must not exceed 15 miles (24 km).
CAUTION!
Towing faster than 30 mph (48 km/h) or farther than
15 miles (24 km) with rear wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
576 WHAT TO DO IN EMERGENCIES

▫Brake System ....................... 607
▫ Front/Rear Axle Fluid ................. 609
▫ Transfer Case ....................... 610
▫ Automatic Transmission ............... 611
▫ Appearance Care And Protection From
Corrosion .......................... 614
 Fuses .............................. 620
▫ Totally Integrated Power Module ......... 620
 Vehicle Storage ....................... 625
 Replacement Bulbs .................... 626
 Bulb Replacement ..................... 627
▫ High Intensity Discharge Headlamps (HID) –
If Equipped ........................ 627 ▫
Halogen Headlamps – If Equipped ........ 627
▫ Front Turn Signal .................... 628
▫ Front Fog Lamps .................... 628
▫ Rear Tail, Stop, Turn Signal, And Backup
Lamps ............................ 630
▫ Rear Liftgate Mounted Tail Lamp ......... 630
▫ Center High-Mounted Stop
Lamp (CHMSL) ..................... 631
▫ Rear License Lamp ................... 631
 Fluid Capacities ...................... 632
 Fluids, Lubricants, And Genuine Parts ....... 634
▫ Engine ............................ 634
▫ Chassis ........................... 635
580 MAINTAINING YOUR VEHICLE