2012 CHRYSLER 300 SRT service schedule

Vehicle Identification Number
Warranty Start Date
Selling RetailerCode
Moving?
•Name and address changes ................................................. page 3
• How to get service ........................................................ page 7
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you perform the scheduled mainte-
nance at the time or metrage shown in your Owner’s Manual. If you do not do so,
and your vehicle fails as a result of your failure to maintain it properly, repairs may
not be covered under your warranty.
Chrysler recommends that you retain receipts of all maintenance service performed
on your vehicle.
For 24-hour Roadside Assistance
Dial 1-800-363-4869
•Give us your Vehicle Identification Number, licence plate number and odometer reading.
• Tell us where you are and the number from which you are calling.
See page 9 for details.
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WARRANTY INFORMATION
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they give you specific legal rights. You
may also have other rights which vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or limitation of how long an implied
warranty lasts or who is eligible for coverage, so the stated limitations or exclusions may not apply
to you.
The limited warranties in this booklet are the only express warranties made by Chrysler Canada Inc.
applicable to this vehicle. Any implied warranty or condition of merchantability or fitness for a
particular purpose applicable to this vehicle is limited in duration to the duration of these limited
warranties.
Chrysler Canada Inc. shall not be liable for commercial loss, special or consequential damages
resulting from breach of these written warranties or of any implied warranty or condition.
OPERATION AND MAINTENANCE
It is your responsibility under the terms of these warranties to operate and maintain your vehicle as
recommended in the Owner’s Manual. Regular scheduled maintenance, described in your Owner’s
Manual, is essential to trouble-free operation.
We strongly recommend that you return to your selling retailer for all service, both during and after
the warranty periods. Chrysler Canada Retailers are best equipped and trained to provide all levels of
service and maintenance for your vehicle.
High-tech diagnostic equipment is sometimes needed to service a vehicle efficiently and accurately.
Chrysler Canada Retailers have unique diagnostic computers and electronic and mechanical tools,
specially designed to service our cars and trucks, and we provide special technical training so their
technicians can render the skilled care your vehicle needs.
WARRANTY SERVICE
Warranty service must be done by an authorized Chrysler Retailer. We recommend that you return to
your selling retailer for this service; however, you may request warranty service for your vehicle from
any Chrysler Retailer. See “How to Get Service” on page 7.
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle manufacturers to notify owners if the
correction of a safety-related defect becomes necessary. If you change your name or address, or if you
are a subsequent owner of this vehicle, please call the Chrysler Canada Customer Records Department
at 1-800-373-1474. You can also request to have these changes completed by any authorized Chrysler
Canada retailer.
ABOUT YOUR WARRANTIES
WARRANTY START DATE
Time and distance limitations for all warranty coverage are measured from the vehicle’s “warranty
start date.” The “warranty start date” is the date when the vehicle was originally delivered or first
used, whichever date occurred first.
VEHICLES COVERED
The warranties in this booklet cover new vehicles only which are built for sale in Canada and are
registered and normally operated in Canada. The warranties apply to all owners of the vehicle.
COVERED REPAIRS
The warranties in this booklet cover repairs to factory-installed Chrysler parts and equipment (that is,
Chrysler parts or equipment installed by Chrysler or by the selling retailer before the vehicle was
delivered to the first owner), if the repairs were necessary because of a defect in material or
workmanship. Covered repairs will be done without charge, using new or remanufactured Chrysler
parts (see page 8).
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TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest
Chrysler Retailer will be covered by the Roadside Assistance Program (for details, see page 9).
Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing
instructions.
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic Warranty will cover the
adjustment, repair or replacement of any factory-installed part of your vehicle except tires for3 years
or 60,000 kilometres, whichever occurs first. The following items are exceptions; they are only
covered (if defective) for1 year or 20,000 kilometres, whichever occurs first:
•light bulbs and fuses
•wiper blades
•clutch discs
•brakes (rotors, pads, linings and drums)
•windshield and rear window
•wheel alignment and wheel balancing.
Tires are warranted by the tire manufacturers, not by Chrysler. For details, see the tire manufacturer’s
warranty booklet in your glovebox. Your Chrysler Retailer may be able to assist you if you experience
a problem with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You could lose control and have an accident
resulting in serious injury or death.
CORROSION WARRANTY
For 3 years, regardless of distance driven,your Corrosion Warranty covers any body sheet metal
panel which develops a hole caused by corrosion.
In addition, outer body panels are covered against holes caused by corrosion up to5 years or 160,000
kilometres, whichever occurs first. An outer body panel is a sheet metal panel which can be seen while
walking around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion. Cosmetic or surface corrosion (resulting
from stone chips or scratches in the paint, for example) will not be repaired under this warranty.
If corrosion damage is obviously neglected and allowed to worsen until a hole develops, this warranty
will not cover the repair.
COLLISION DAMAGE
If your vehicle is damaged in an accident and needs sheet metal repair or replacement, be sure the
body shop uses only genuine Chrysler parts and applies anti-corrosion materials to the parts repaired
or replaced. Your Corrosion Warranty does not cover replacement parts not supplied by Chrysler, or
any damage which is caused by the use of non-Chrysler replacement parts.
See alsoWhat Is Not Coveredon page 5.
EMISSION WARRANTIES
Chrysler Canada warrants that your new vehicle was designed, built and equipped to conform at the
time of sale with applicable federal and provincial emissions standards, and that the vehicle is at the
time of sale free from defects in material and workmanship which would cause it to fail to conform
to the applicable emission standards within the warranty periods specified. A covered defect is one
which causes your vehicle to fail to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission regulations, see the
“Scheduled Maintenance” instructions in your Owner’s Manual. Only Chrysler parts should be used
for maintenance and repair of your vehicle’s emission control systems.
You should keep any receipts for maintenance service and pass them on to the next owner of your
vehicle, in case questions arise concerning maintenance. Chrysler Canada has the right to deny
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