2012 CHRYSLER 300 SRT spare tire

TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest
Chrysler Retailer will be covered by the Roadside Assistance Program (for details, see page 9).
Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing
instructions.
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic Warranty will cover the
adjustment, repair or replacement of any factory-installed part of your vehicle except tires for3 years
or 60,000 kilometres, whichever occurs first. The following items are exceptions; they are only
covered (if defective) for1 year or 20,000 kilometres, whichever occurs first:
•light bulbs and fuses
•wiper blades
•clutch discs
•brakes (rotors, pads, linings and drums)
•windshield and rear window
•wheel alignment and wheel balancing.
Tires are warranted by the tire manufacturers, not by Chrysler. For details, see the tire manufacturer’s
warranty booklet in your glovebox. Your Chrysler Retailer may be able to assist you if you experience
a problem with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You could lose control and have an accident
resulting in serious injury or death.
CORROSION WARRANTY
For 3 years, regardless of distance driven,your Corrosion Warranty covers any body sheet metal
panel which develops a hole caused by corrosion.
In addition, outer body panels are covered against holes caused by corrosion up to5 years or 160,000
kilometres, whichever occurs first. An outer body panel is a sheet metal panel which can be seen while
walking around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion. Cosmetic or surface corrosion (resulting
from stone chips or scratches in the paint, for example) will not be repaired under this warranty.
If corrosion damage is obviously neglected and allowed to worsen until a hole develops, this warranty
will not cover the repair.
COLLISION DAMAGE
If your vehicle is damaged in an accident and needs sheet metal repair or replacement, be sure the
body shop uses only genuine Chrysler parts and applies anti-corrosion materials to the parts repaired
or replaced. Your Corrosion Warranty does not cover replacement parts not supplied by Chrysler, or
any damage which is caused by the use of non-Chrysler replacement parts.
See alsoWhat Is Not Coveredon page 5.
EMISSION WARRANTIES
Chrysler Canada warrants that your new vehicle was designed, built and equipped to conform at the
time of sale with applicable federal and provincial emissions standards, and that the vehicle is at the
time of sale free from defects in material and workmanship which would cause it to fail to conform
to the applicable emission standards within the warranty periods specified. A covered defect is one
which causes your vehicle to fail to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission regulations, see the
“Scheduled Maintenance” instructions in your Owner’s Manual. Only Chrysler parts should be used
for maintenance and repair of your vehicle’s emission control systems.
You should keep any receipts for maintenance service and pass them on to the next owner of your
vehicle, in case questions arise concerning maintenance. Chrysler Canada has the right to deny
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ARBITRATION
If you are still not satisfied after following the three steps on the previous page, you have yet another
option.
Chrysler Canada participates in an arbitration program administered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP will advise you about how your complaint may be reviewed
and resolved by an independent third party through binding arbitration.
Our goal and that of our retailers is your complete satisfaction. Chrysler Canada’s participation in
CAMVAP makes a valuable contribution to our achievement of that goal. There is no charge for using
CAMVAP. CAMVAP results are fast, fair and final, as the award is binding on both you and Chrysler
Canada.
CAMVAP has been implemented in all provinces and territories. For more information, you can call
CAMVAP directly or call our Customer Assistance Centre. Please provide your Vehicle Identification
Number (VIN).
CAMVAP
1-800-207-0685
ROADSIDE ASSISTANCE
3/60 ROADSIDE ASSISTANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program for all new 2012 vehicles which
have a3-year or 60,000-kilometreBasic Warranty. Vehicles placed in taxi, limousine, postal or
ambulance service and all SRT vehicles are covered for roadside assistance for3 years or
60,000 kilometresonly (whichever occurs first). Roadside Assistance service will be provided to the
owner or driver of an eligible vehicle.
•NEED A TOW?If your vehicle cannot be driven because of a mechanical breakdown, it will be
towed to the nearest authorized Chrysler Canada Retailer which services your brand of vehicle (or to
the Chrysler Canada Retailer of your choice, provided it is within a 35-kilometre distance of the point
of breakdown).
•STUCK?If your vehicle is stuck in a ditch or snow on or adjacent to a public roadway and appears
to be undamaged, and the tow facility has access, it will be winched to the nearest road surface. If your
vehicle is unable to proceed under its own power and a tow is required once the winch is performed,
you will be responsible for paying the service facility for the winch and the tow.
•DEAD BATTERY?If your battery is dead, jump-start assistance will be dispatched to your
location. In the event that your vehicle fails to start, your vehicle will be towed to the nearest Chrysler
Retailer (or to the Chrysler Retailer of your choice provided it is within a 35-kilometre distance of
the point of breakdown).
•LOCKED OUT?If your keys are locked in your vehicle or your locks are frozen, help will be sent
to your location. (Service is limited to providing access to the seating area only and does not include
the cost of replacing keys.)
•FLAT TIRE?If you have a flat tire, the service facility will remove it and install your spare tire.
The spare tire must be inflated and in sound operating condition. Tire repairs are not covered.
•OUT OF FUEL ?If your vehicle runs out of fuel, a small amount of gasoline will be delivered to
your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will
be towed to the nearest re-fuelling centre. In these instances, the cost of fuel purchased will be your
responsibility.
Please read “About Roadside Assistance” (page 10) because there are some limitations that may
affect the service available to you.
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