
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 543

•Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need
in diagnosing/troubleshooting, problem solving, main-
taining, servicing, and repairing Chrysler Group LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
548 IF YOU NEED CONSUMER ASSISTANCE

About Your Brakes....................... 375
ABS (Anti-Lock Brake System).............. 377
Adaptive Cruise Control (ACC) (Cruise Control) . . 199
Adding Engine Coolant (Antifreeze).......... 494
Adding Fuel........................... 428
Adding Washer Fluid..................... 489
Additives, Fuel......................... 423
Adjustable Pedals....................... 194
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 482
Air Conditioner Maintenance............... 485
Air Conditioning Filter.................342,486
Air Conditioning Refrigerant.............485,486
Air Conditioning System................340,485
Air Pressure, Tires....................... 398
Airbag..............................56,66
Airbag Deployment....................... 67
Airbag Light...................63,64,69,84,280
Airbag Maintenance....................... 68
Airbag, Side......................60,62,65,66Airbag, Window (Side Curtain)...........60,62,66
Alarm (Security Alarm).................... 18
Alarm Light........................... 281
Alarm System (Security Alarm)............... 18
Alarm, Panic............................ 24
All Wheel Drive (AWD)................369,501
Alterations/Modifications, Vehicle............. 7
Anti-Lock Brake System (ABS)............377,379
Anti-Lock Warning Light.................. 280
Anti-Theft Security Alarm (Theft Alarm)........ 18
Antifreeze (Engine Coolant)..............493,521
Disposal........................... 495
Appearance Care........................ 502
Arming Theft System (Security Alarm)......... 18
Assist, Hill Start........................ 383
Auto Down Power Windows................ 39
Auto Unlock, Doors....................... 32
Auto Up Power Windows.................. 39
Automatic Dimming Mirror................. 94
552 INDEX

Brightness, Interior Lights.................. 184
Bulb Replacement.....................516,517
Bulbs, Light..........................86,516
Camera, Rear........................... 235
Capacities, Fluid........................ 521
Caps, Filler
Oil (Engine)........................ 481
Radiator (Coolant Pressure)............. 495
Car Washes............................ 503
Carbon Monoxide Warning...............83,424
Cargo (Vehicle Loading)................... 431
Cellular Phone.......................... 332
Certification Label....................... 431
Chains, Tire............................ 406
Changing A Flat Tire..................... 449
Chart, Tire Sizing........................ 389
Check Engine Light
(Malfunction Indicator Light).............279,475Checking Your Vehicle For Safety............. 82
Checks, Safety........................... 82
Child Restraint..................71,72,73,76,79
Child Restraint Tether Anchors.............75,76
Child Safety Locks........................ 32
Clean Air Gasoline....................... 421
Cleaning
Wheels............................ 504
Windshield Wiper Blades............... 488
Climate Control......................... 332
Clock................................ 328
Coin Holder........................... 262
Cold Weather Operation................... 351
Compact Disc (CD) Maintenance............. 331
Compact Spare Tire...................... 401
Computer, Trip/Travel.................... 297
Connector
UCI .............................. 328
Universal Consumer Interface (UCI)....... 328
554 INDEX

Door Locks............................. 29
Door Locks, Automatic.................... 32
Door Opener, Garage..................... 238
Driving
On Slippery Surfaces.................. 370
Through Flowing, Rising, or Shallow Standing
Water............................. 371
Driving to Achieve Maximum Fuel Economy.... 294
E-85 Fuel............................. 424
Electric Rear Window Defrost............... 267
Electric Remote Mirrors.................... 97
Electrical Power Outlets................... 254
Electronic Brake Control System............. 379
Anti-Lock Brake System................ 379
Brake Assist System................... 380
Traction Control System................ 380
Electronic Power Distribution Center (Fuses).... 508
Electronic Speed Control (Cruise Control)....196,199Electronic Stability Control (ESC)............. 381
Electronic Vehicle Information Center
(EVIC).............................235,285
Emergency Deck Lid Release................ 43
Emergency Trunk Release................... 43
Emergency, In Case of
Freeing Vehicle When Stuck............. 462
Hazard Warning Flasher............... 448
Jacking............................ 449
Jump Starting....................... 458
Overheating........................ 448
Towing............................ 467
Emission Control System Maintenance......... 475
Engine............................... 474
Air Cleaner......................... 482
Block Heater........................ 352
Break-In Recommendations.............. 81
Checking Oil Level................... 479
Compartment....................473,474
556 INDEX

Flashers
Hazard Warning..................... 448
Turn Signal....................86,181,276
Flat Tire Changing....................... 449
Flexible Fuel Vehicles
Cruising Range...................... 427
Engine Oil......................... 426
Fuel Requirements.................424,425
Maintenance........................ 427
Replacement Parts.................... 427
Starting........................... 427
Flooded Engine Starting................... 351
Floor Console.......................... 262
Fluid Capacities......................... 521
Fluid Leaks............................. 86
Fluid Level Checks
Automatic Transmission................ 500
Brake............................. 498
Cooling System...................... 492Engine Oil......................... 479
Transfer Case....................... 501
Fluid, Brake........................... 523
Fluids................................ 522
Fluids, Lubricants and Genuine Parts.......... 522
Fog Lights..........................179,276
Folding Rear Seat........................ 168
Forward Collision Warning..............222,289
Freeing A Stuck Vehicle................... 462
Fuel................................. 420
Additives.......................... 423
Clean Air.......................... 421
Conserving......................... 294
Ethanol........................... 421
Filler Door (Gas Cap).................. 280
Gasoline........................... 420
Gauge............................ 280
Light............................. 289
Materials Added..................... 423
558 INDEX

Methanol.......................... 421
Octane Rating....................... 522
Saver Mode........................ 294
Specifications....................... 522
Tank Capacity....................... 521
Fuel Optimizer......................... 294
Fuel Saver............................. 294
Fuel, Flexible........................... 424
Fuses................................ 508
Garage Door Opener (HomeLink®)........... 238
Gasoline (Fuel)......................... 420
Conserving......................... 294
Gasoline, Clean Air...................... 421
Gasoline, Reformulated................... 421
Gauges
Coolant Temperature.................. 284
Fuel.............................. 280
Speedometer........................ 280Tachometer......................... 276
Gear Ranges........................355,359
Gear Select Lever Override................. 464
General Information............18,26,141,220,419
General Maintenance..................... 478
Glass Cleaning.......................... 506
Gross Axle Weight Rating...............432,434
Gross Vehicle Weight Rating.............432,433
GVWR............................... 432
Hazard
Driving Through Flowing, Rising, or Shallow
Standing Water...................... 371
Hazard Warning Flasher................... 448
Head Restraints......................... 165
Head Rests............................ 165
Headlight Washers....................... 489
Headlights............................ 517
Automatic......................... 176
10
INDEX 559

Locks................................. 29
Auto Unlock......................... 32
Automatic Door...................... 32
Child Protection...................... 32
Door.............................. 29
Power Door......................... 31
Low Tire Pressure System.................. 410
Lower Anchors and Tether for CHildren
(LATCH)............................75,76
Lubrication, Body....................... 488
Maintenance Free Battery.................. 483
Maintenance Procedures................... 478
Maintenance Schedule.................... 526
Maintenance, General..................... 478
Malfunction Indicator Light (Check Engine) . . 279,475
Manual Transmission..................... 502
Fluid Level Check.................... 502
Manual, Service......................... 547Master Cylinder (Brakes).................. 498
Memory Feature (Memory Seat)............. 169
Memory Seat........................... 169
Memory Seats and Radio.................. 169
Methanol............................. 421
Mini-Trip Computer...................... 297
Mirrors................................ 94
Automatic Dimming................... 94
Electric Powered...................... 97
Electric Remote....................... 97
Exterior Folding...................... 95
Heated............................. 98
Outside............................ 95
Vanity............................. 98
Mode
Fuel Saver......................... 294
Modifications/Alterations, Vehicle............. 7
Monitor, Tire Pressure System............... 410
Mopar Parts.........................477,546
10
INDEX 563