2012 CHEVROLET SUBURBAN battery

Black plate (86,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-86 Vehicle Care
11. Try to start the vehicle thathad the dead battery. If it will
not start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other
or other metal.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (−)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles do the following:
1. Disconnect the black
negative (−) cable from the
vehicle that had the bad battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the remote positive (+) terminal cover, if the vehicle has
one, to its original position.

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Service and Maintenance 11-9
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it
properly may help to avoid
future costly repairs. To maintain
vehicle performance, additional
maintenance services may be
required. It is recommended
that your dealer perform these
services—their trained dealer
technicians know your vehicle
best. Your dealer can also
perform a thorough assessment
with a multi‐point inspection to
recommend when your vehicle may
need attention. The following list is
intended to explain the services
and conditions to look for that may
indicate services are required. Battery
The battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break‐down or failure to
start the vehicle, maintain a
battery with full cranking power.
.Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion‐free.
Belts
.Belts may need replacing if
they squeak or show signs of
cracking or splitting.
.Trained dealer technicians
can inspect the belts and
recommend replacement when
necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s
systems and components. See
Recommended Fluids and
Lubricants on page 11‑12 for GM
approved fluids.
.Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-8 Customer Information
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Customer Information 13-9
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The services are available at no
cost under the terms and conditions
of the program. The Roadside
Assistance program is not part
of, or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the
vehicle within your city of residence
or on any passable road in Mexico,
the United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.

Black plate (5,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System.
If a diagnostics check is needed
between e-mails, push
Q, and
an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
OnStar 14-7
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Qand ask an Advisor. Advisors
can speak French or Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
i-2 INDEX
Auxiliary Devices . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-27
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-28
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-26Jump Starting . . . . . . . . . . . . . . . 10-82
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-35
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-47
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-22
Brake System Warning Light . . . 5-21
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-43
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-44
System Messages . . . . . . . . . . . . 5-35 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-21
Bulb Replacement . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-34
Headlamp Aiming . . . . . . . . . . . 10-32
Headlamps . . . . . . . . . . . . . . . . . 10-34
License Plate Lamps . . . . . . . 10-35
Taillamps, Turn Signal,Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-34
Buying New Tires . . . . . . . . . . . . . 10-59
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-61
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-55
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-29
Liftgate . . . . . . . . . . . . . . . . . . 2-9, 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-13
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD Player . . . . . . . . . . . . . . . . 7-20
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-64
Charging System Light . . . . . . . . 5-18
Check Engine Light . . . . . . . . . . . . . . . . . . 5-18
Ignition
Transmission Lock . . . . . . . . 10-30
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-47
Lower Anchors and Tethers for Children . . . . . . . . . 3-53
Older Children . . . . . . . . . . . . . . . . 3-45
Securing . . . . . . . . . . 3-60, 3-63, 3-64
Systems . . . . . . . . . . . . . . . . . . . . . . 3-49

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
INDEX i-7
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-27
Lap-Shoulder Belt . . . . . . . . . . . . . 3-21
LATCH SystemReplacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-60
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-53
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 9-48
Liftgate Carbon Monoxide . . . . . . . . 2-9, 2-10
Light StabiliTrak
®OFF . . . . . . . . . . . . . 5-22
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights Airbag Readiness . . . . . . . . . . . . . 5-16
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-22
Brake System Warning . . . . . . . 5-21
Charging System . . . . . . . . . . . . . 5-18 Lights (cont'd)
Cruise Control . . . . . . . . . . . . . . . . 5-25
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamp . . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-24
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Tow/Haul Mode . . . . . . . . . . . . . . . 5-22
Traction Control System
(TCS)/StabiliTrak®. . . . . . . . . . 5-23
Locking Rear Axle . . . . . . . . . . . . . 9-48
Locks Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5 Low Fuel Warning Light . . . . . . . . 5-24
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-53
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Transfer Case . . . . . . . . . . 9-36, 9-41
Malfunction Indicator Lamp . . . . 5-18
Manual Mirrors . . . . . . . . . . . . . . . . 2-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-34
Memory Features . . . . . . . . . . . . . . 1-10
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-42
Anti-theft Alarm System . . . . . . . 5-42
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-35
Brake System . . . . . . . . . . . . . . . . 5-35
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-36