2012 CHEVROLET SUBURBAN reset infotainment system

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-2 Infotainment System
.Set up the tone, speaker
adjustments, and preset radio
stations.
For more information, see Defensive
Driving on page 9‑3.
This vehicle's audio system may be
equipped with a noise reduction
system which can work improperly
if the audio amplifier, engine
calibrations, exhaust system,
microphones, radio, or speakers are
modified or replaced. This could
result in more noticeable engine
noise at certain speeds. Notice:
Contact your dealer
before adding any equipment.
Adding audio or communication
equipment could interfere with
the operation of the engine, radio,
or other systems, and could
damage them. Follow federal
rules covering mobile radio and
telephone equipment. The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See
Retained Accessory Power
(RAP) on page 9‑26 for more
information.
Navigation/Radio System
For vehicles with a navigation radio
system, see the separate Navigation
System manual.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-8 Infotainment System
Radio
AM-FM Radio
Radio Data System (RDS)
For radios with the Radio Data
System (RDS) feature, it only works
with FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters displays. In rare
cases, a radio station could
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
4(Information) (RDS Features):
For vehicles with RDS features,
press
4to display additional text
information related to the current
FM-RDS station. If information is
available, the song title information displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available,
“NO
INFO” displays.
Finding a Station
BAND: Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
radio stations.
©SEEK: Press to seek the
previous radio station. Press and
hold for a few seconds until a beep
sounds to scan for radio stations
in descending order, press
the
©SEEK button again to stop
scanning radio stations. The radio
only seeks and scans stations
with a strong signal that are in the
selected band.
¨SEEK: Press to seek the next
radio station. Press and hold for a
few seconds until a beep sounds to
scan for radio stations in ascending
order, press the
¨SEEK button
again to stop scanning radio stations. The radio only seeks and
scans stations with a strong signal
that are in the selected band.
sREV:
Press to manually tune to
a radio station in descending order.
\FWD: Press to manually tune to
a radio station in ascending order.
FAV (Favorites): Press to select
different favorite pages for stored
radio stations.
Storing Radio Stations
Drivers are encouraged to store
radio station while the vehicle is
parked, see Defensive Driving on
page 9‑3. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
sixbutton. Press the FAV button
to go through up to six pages of
favorites, each having six favorite
stations available per page. Each

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-11
Storing XM Channels
Drivers are encouraged to store
XM channels while the vehicle is
parked; seeDefensive Driving on
page 9‑3. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
six softkeys below the radio station
frequency tabs and by using the
FAV button. Press the FAV button
to go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM,
if equipped, stations.
Storing an XM Channel as a
Favorite
To store a station as a favorite:
1. Tune to an XM channel.
2. Press the FAV button to display the page where the station will
be stored. 3. Press and hold one of the
six softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin
the process of programming
favorites.
XM Radio Messages
XL (Explicit Language
Channels): These channels, or
any others, can be blocked at a
customer's request, by calling
1-800-929-2100 in the U.S. and
1-877-438-9677 in Canada.
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-12 Infotainment System
Channel Unauth:This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. No Subscription Please Renew:
The XM subscription needs to
be reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S.
and www.xmradio.ca or call
1-877-438-9677 in Canada.
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight‐digit radio ID label. This
label is needed to activate the
service. Unknown:
If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.

Black plate (46,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-46 Infotainment System
© ¨(Seek):When listening to FM,
AM, or XM™ (if equipped), press
the left
©or right¨seek arrow to go
to the previous or to the next station
or channel and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold the left
©or
right
¨seek arrow until the display
flashes, to tune to an individual
station. The display stops flashing
after the buttons have not been
pushed for more than two seconds.
This function is inactive, with some
radios, if the front seat passengers
are listening to the radio. While listening to a disc, press the
left
©seek arrow to go back to the
start of the current track or chapter
(if more than ten seconds have
played). Press the right
¨seek
arrow to go to the next track or
chapter on the disc. This function is
inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press the left
©or
right
¨seek arrow to perform a
cursor up or down on the menu.
Hold the left
©or right¨arrow to
perform a cursor left or right on
the menu. PROG (Program):
Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, enter.