Black plate (40,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-40 Infotainment System
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O(power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See CD/DVD
Player on page 7‑20 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®. Remote Control Buttons
O(Power):
Press this button to
turn the video screen on and off.
P(Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y(Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press this button to
select the choice that is highlighted
in any menu.
z(Display Menu): Press this
button to adjust the brightness,
screen display mode (normal, full,
or zoom), and display the
language menu.
q(Return): Press this button to
exit the current active menu and
return to the previous menu. This
button operates only when the
display menu or a DVD menu is
active.
c(Stop): Press this button to
stop playing, fast reversing, or fast
forwarding a DVD. Press this button
twice to return to the beginning of
the DVD.
s(Play/Pause): Press this
button to start playing a DVD. Press
this button while a DVD is playing to
pause it. Press it again to continue
playing the DVD.
Black plate (41,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-41
While the DVD is playing, the DVD
can be played slowly by pressing
the play/pause button then pressing
the fast forward button. The DVD
continues playing in a slow play
mode. Also, reverse can be played
slowly by pressing the play/pause
button and then pressing the fast
reverse button. To cancel slow play
mode, press the play/pause button.
t(Previous Track/Chapter):
Press this button to return to the
start of the current track or chapter.
Press this button again to go to the
previous track or chapter. This
button might not work when the
DVD is playing the copyright
information or the previews.
u(Next Track/Chapter): Press
this button to go to the beginning of
the next chapter or track. This
button might not work while the
DVD is playing the copyright
information or the previews.
r(Fast Reverse): Press this
button to quickly reverse the DVD or
CD. To stop fast reversing a DVD
video, press the play/pause button.
To stop fast reversing a DVD audio
or CD, release the fast reverse
button. This button might not work
when the DVD is playing the
copyright information or the
previews.
[(Fast Forward): Press this
button to fast forward the DVD or
CD. To stop fast forwarding a DVD
video, press the play/pause button.
To stop fast forwarding a DVD audio
or CD, release the fast forward
button. This button might not work
while the DVD is playing the
copyright information or the
previews.
e(Audio): Press this button to
change audio tracks on DVDs that
have this feature when the DVD is
playing. The format and content of
this function vary for each disc.
{(Subtitles): Press this button to
turn on or off subtitles and to move
through subtitle options when a
DVD is playing. The format and
content of this function vary for
each disc.
AUX (Auxiliary): Press this
button to switch the system
between the DVD player and an
auxiliary source.
Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-44 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present
when
Zor DVD AUX is pressed
on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Black plate (48,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-48 Infotainment System
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
b/g(Mute/Push To Talk): Press
to answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.
Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-26
Active Fuel Management
®. . . . . 9-28
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-85
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . 9-85
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-22
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-14
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-13
Airbag
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-42
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-44
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-35
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-37 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-35
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-36
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33
Where Are the Airbags? . . . . . . 3-31
Airbags
Passenger Status Indicator . . . 5-17
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-EquippedVehicles . . . . . . . . . . . . . . . . . . . . . 3-42
System Check . . . . . . . . . . . . . . . . 3-29
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Rear Side Window . . . . . . . . . . . . 7-13
Satellite Radio . . . . . . . . . . . . . . . . 7-14
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-42
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-43
Warning Light . . . . . . . . . . . . . . . . . 5-22 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-93
Interior . . . . . . . . . . . . . . . . . . . . . . 10-96
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-14
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-20
Audio System Radio Reception . . . . . . . . . . . . . . 7-13
Rear Seat (RSA) . . . . . . . . . . . . . 7-45
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-18
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-3
Level Control . . . . . . . . . . . . . . . . . 9-48
Automatic Transmission . . . . . . . 9-31 Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-34
Shift Lock ControlFunction Check . . . . . . . . . . . 10-30
Auxiliary Roof Mounted Lamp . . . . . . . . . . . 6-6
Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
i-2 INDEX
Auxiliary Devices . . . . . . . . . . . . . . 7-30
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-27
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-28
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-26Jump Starting . . . . . . . . . . . . . . . 10-82
Load Management . . . . . . . . . . . . . 6-9
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-35
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-47
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-22
Brake System Warning Light . . . 5-21
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-43
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-44
System Messages . . . . . . . . . . . . 5-35 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-21
Bulb Replacement . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-34
Headlamp Aiming . . . . . . . . . . . 10-32
Headlamps . . . . . . . . . . . . . . . . . 10-34
License Plate Lamps . . . . . . . 10-35
Taillamps, Turn Signal,Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-34
Buying New Tires . . . . . . . . . . . . . 10-59
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-61
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-55
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-29
Liftgate . . . . . . . . . . . . . . . . . . 2-9, 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-13
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
CD/DVD Player . . . . . . . . . . . . . . . . 7-20
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-64
Charging System Light . . . . . . . . 5-18
Check Engine Light . . . . . . . . . . . . . . . . . . 5-18
Ignition
Transmission Lock . . . . . . . . 10-30
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-47
Lower Anchors and Tethers for Children . . . . . . . . . 3-53
Older Children . . . . . . . . . . . . . . . . 3-45
Securing . . . . . . . . . . 3-60, 3-63, 3-64
Systems . . . . . . . . . . . . . . . . . . . . . . 3-49
Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
i-4 INDEX
Driving (cont'd)Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-35
DVD/CD Player . . . . . . . . . . . . . . . . 7-20
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-62
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-85
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-37
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-37
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-41
Overload . . . . . . . . . . . . . . . . . . . 10-36 Emergency, OnStar
®. . . . . . . . . . 14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . . . . . . . . . . . . . . . . . 5-37
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-29
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Oil Pressure Gauge . . . . . . . . . . 5-13
Overheated Protection Operating Mode . . . . . . . . . . . 10-21
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-39
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-30
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-24 Engine Oil
Life System . . . . . . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-75
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-28
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-21
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65 Changing . . . . . . . . . . . . . . . . . . . 10-66
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-99