
Black plate (28,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
1-28 In Brief
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is
a complimentary service that
includes online service reminders,
vehicle maintenance tips, online
owner manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has
a comprehensive, in-vehicle
system that can connect to a live
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. See OnStar
Overview on page 14‑1 for more
information.

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Seats and Restraints 3-43
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑37.
If you have any questions
about this, you should contact
Customer Assistance before you
modify your vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in
this manual. SeeCustomer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3. If the vehicle has rollover
roof-rail airbags, see
Different
Size Tires and Wheels on
page 10‑61 for additional
important information.
Q: What if I added a snow plow? Will it keep the airbags from
working properly?
A: We have designed our airbag
systems to work properly under
a wide range of conditions,
including snow plowing with
vehicles that have the optional
Snow Plow Prep Package
(RPO VYU). But do not change
or defeat the snow plow's
“tripping mechanism.” If you do,
it can damage your snow plow
and your vehicle, and it may
cause an airbag inflation. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.

Black plate (41,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Instruments and Controls 5-41
Ride Control System
Messages
SERVICE STABILITRAK
If your vehicle has StabiliTrak®and
this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.
The vehicle is safe to drive,
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE SUSPENSION
SYSTEM
If your vehicle has the Autoride®
suspension system, this message
displays when the Autoride
suspension system is not operating
properly. Have your vehicle serviced
by your dealer.
SERVICE TRACTION
CONTROL
If your vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. See StabiliTrak
®System on
page 9‑45 for more information.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may come on if the
StabiliTrak system has not fully
initialized because of road
conditions or the incorrect tire size.
When the StabiliTrak system is fully
initialized, the message will turn
off. SeeStabiliTrak
®System on
page 9‑45 for more information.
If this message continues to be
displayed for multiple ignition cycles
and on different road surfaces, see
your dealer for service.
TRACTION XX
STABILITRAK XX
This message displays when the
traction control and/or StabiliTrak
systems have been turned on or
off. Adjust your driving accordingly.
To limit wheel spin and realize
the full benefits of the stability
enhancement system, you should
normally leave StabiliTrak on.
However, you should turn
StabiliTrak off if the vehicle gets
stuck in sand, mud, ice, or snow
and you want to rock the vehicle
to attempt to free it, or if you
are driving in extreme off-road
conditions and require more wheel
spin. See If the Vehicle Is Stuck on
page 9‑15. To turn the StabiliTrak
system on or off, see StabiliTrak
®
System on page 9‑45.

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-17
WARNING (Continued)
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the center pillar (B-pillar). With the driver door
open, you will find the label
attached below the door lock
post (striker). The tire and
loading information label shows
the number of occupant seating
positions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipment
tires (C) and the recommended
cold tire inflation pressures (D).
For more information on tires
and inflation see
Tires on
page 10‑44 and
Tire Pressure on
page 10‑52.
There is also important loading
information on the vehicle
Certification/Tire label. It tells
you the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for the front and rear axles. See
“Certification/Tire Label”
later in
this section.
Steps for Determining Correct
Load Limit
1.Locate the statement
“The combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.

Black plate (19,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-19
Example 3
A. Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
C. Available Cargo Weight = 0 kg (0 lbs)
Refer to your vehicle's tire and
loading information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of your
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of your vehicle. This is called
Gross Vehicle Weight Rating(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on your front and rear
axles, you need to go to a weigh
station and weigh your vehicle.
Your dealer can help you with
this. Be sure to spread out your
load equally on both sides of the
centerline.
Never exceed the GVWR for
your vehicle, or the GAWR for
either the front or rear axle.
The Certification/Tire label also
contains information about your
Front Axle Reserve Capacity.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-2 Vehicle Care
Tire Pressure MonitorOperation . . . . . . . . . . . . . . . . . 10-54
Tire Inspection . . . . . . . . . . . . . . 10-57
Tire Rotation . . . . . . . . . . . . . . . 10-57
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Buying New Tires . . . . . . . . . . . 10-59
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-61
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
Tire Chains . . . . . . . . . . . . . . . . . 10-64
If a Tire Goes Flat . . . . . . . . . . 10-65
Tire Changing . . . . . . . . . . . . . . 10-66
Secondary Latch System . . . 10-78
Full-Size Spare Tire . . . . . . . . 10-81Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-82
Towing
Towing the Vehicle . . . . . . . . . 10-87
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-87
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-93
Interior Care . . . . . . . . . . . . . . . . 10-96
Floor Mats . . . . . . . . . . . . . . . . . . 10-99
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Black plate (45,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-45
WARNING (Continued)
.Improperly repaired tires can
cause a crash. Only the
dealer or an authorized tire
service center should repair,
replace, dismount, and mount
the tires.
.Do not spin the tires in
excess of 55 km/h (35 mph)
on slippery surfaces such
as snow, mud, ice, etc.
Excessive spinning may
cause the tires to explode.
20‐Inch Tires
If the vehicle has 20‐inch
P275/55R20 size tires, they are
classified as touring tires and
are designed for on road use.
The low‐profile, wide tread
design is not recommended
for off‐road driving. See
Off-Road Driving on page 9‑6,
for additional information.Notice:
Low‐profile tires are
more susceptible to damage
from road hazards or curb
impact than standard profile
tires. Tire and/or wheel
assembly damage can occur
when coming into contact
with road hazards like,
potholes, or sharp edged
objects, or when sliding into a
curb. The warranty does not
cover this type of damage.
Keep tires set to the correct
inflation pressure and, when
possible, avoid contact with
curbs, potholes, and other
road hazards.
Tire Sidewall Labeling
Useful information about a tire
is molded into the sidewall.
The examples show a typical
passenger and light truck tire
sidewall.
Passenger (P‐Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.

Black plate (46,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-46 Vehicle Care
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet
or exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that
the tire is in compliance
with the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
(D) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are
the Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(E) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(F) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required
to grade tires based on
three performance factors:
treadwear, traction, and
temperature resistance. For
more information, see Uniform
Tire Quality Grading on
page 10‑61.
(G) Maximum Cold Inflation
Load Limit
:Maximum load
that can be carried and the
maximum pressure needed
to support that load. For
information on recommended tire pressure see
Tire Pressure
on page 10‑52 andVehicle Load
Limits on page 9‑16.
Light Truck (LT-Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.