2012 CHEVROLET SUBURBAN mileage

Black plate (27,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
In Brief 1-27
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑53.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
To reset the Engine Oil Life System
on most vehicles:
1. Display OIL LIFE REMAINING
on the DIC. If the vehicle does
not have DIC buttons, the
vehicle must be in P (Park) to
access this display.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display OIL LIFE REMAINING on the DIC. If the display
shows 100%, the system is
reset. See
Engine Oil Life System on
page 10‑9.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑62. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑60.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.

Black plate (27,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Instruments and Controls 5-27
shown in the display. The
temperature will be shown in °C or
°F depending on the units selected.
T(Vehicle Information):Press
to display the oil life, units, side
blind zone system on/off, tire
pressure readings for vehicles with
the Tire Pressure Monitor System
(TPMS), trailer brake gain and
output information for vehicles with
the Integrated Trailer Brake Control
(ITBC) system, engine hours,
compass zone setting, and compass
recalibration.
U(Customization): Press to
customize the feature settings
on your vehicle. See Vehicle
Personalization (With DIC Buttons)
on page 5‑45 for more information.
V(Set/Reset):Press to set or
reset certain functions and to turn
off or acknowledge messages on
the DIC.
Trip/Fuel Menu Items (With DIC
Buttons)
3(Trip/Fuel): Press to scroll
through the following menu items:
Odometer
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles (mi). Pressing the trip
odometer reset stem will also
display the odometer.
To switch between English and
metric measurements, see “Units”
later in this section.
Trip Odometer
Press the trip/fuel button until TRIP
displays. This display shows the
current distance traveled in either
kilometers (km) or miles (mi) since
the last reset for the trip odometer.
Pressing the trip odometer reset
stem will also display the trip
odometer. The trip odometer can be reset to
zero by pressing the set/reset
button while the trip odometer is
displayed. You can also reset the
trip odometer while it is displayed by
pressing and holding the trip
odometer reset stem.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.

Black plate (32,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-32 Instruments and Controls
To use the retroactive reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retroactive reset
feature is activated, the display will
show 8 km (5 miles). As the vehicle
begins moving, the display will then
increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Language
This display allows you to select
the language in which the DIC
messages will appear. To select a
language:
1. Press the trip odometerreset stem until ODOMETER
displays. 2. While in the ODOMETER
display, press and hold the
trip odometer reset stem for
three seconds until the currently
set language displays.
3. Continue to press and hold the trip odometer reset stem to scroll
through all of the available
languages.
The available selections are
ENGLISH (default), FRANCAIS
(French), ESPANOL (Spanish),
and NO CHANGE.
4. Once the desired language is displayed, release the trip
odometer reset stem to set your
choice.
Engine Hours
To display the ENGINE HOURS,
place the ignition in LOCK/OFF or
ACC/ACCESSORY, then press and
hold the trip odometer reset stem
for four seconds while viewing the
ODOMETER. This display shows
the total number of hours the engine
has run.Trip Odometer Reset Stem
Menu Items (Without DIC
Buttons)
Language
This display allows you to select
the language in which the DIC
messages will appear. To select a
language:
1. Press the trip odometer reset stem until ODOMETER displays.
2. While in the ODOMETER display, press and hold the
trip odometer reset stem for
three seconds until the currently
set language displays.
3. Continue to press and hold the trip odometer reset stem to
scroll through all of the available
languages.
The available languages are
ENGLISH (default), FRANCAIS
(French), ESPANOL (Spanish),
and NO CHANGE.

Black plate (33,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Instruments and Controls 5-33
4. Once the desired language isdisplayed, release the trip
odometer reset stem to set your
choice.
Trip Odometer
Press the trip odometer reset
stem until TRIP displays. This
display shows the current distance
traveled in either kilometers (km) or
miles (mi) since the last reset for the
trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the trip odometer
reset stem for at least four seconds. The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retroactive reset
feature is activated, the display will
show 8 km (5 miles). As the vehicle
begins moving, the display will then
increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Transmission Temperature
Press the trip odometer reset stem
until TRANS TEMP displays. This
display shows the temperature of
the automatic transmission fluid in
either degrees Celsius (°C) or
degrees Fahrenheit (°F).
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN and
OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with
either a trailer connected or
disconnected. To adjust this setting,
see
“Integrated Trailer Brake Control
System” underTowing Equipment
on page 9‑75 for more information.
OUTPUT shows the power output
to the trailer anytime a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
See “Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑75 for more
information.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and
English fasteners can be
easily confused. If the wrong
fasteners are used, parts can
later break or fall off. You
could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑16. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑44.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records on
page 11‑15.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-10 Vehicle Care
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑38. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the
best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year.
The engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is
needed when the OIL LIFE
REMAINING percentage is near
0%. Your dealer has trained service people who will perform this work
and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the system on most vehicles:
1. Display the OIL LIFE
REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in P (Park) to access this display.
See
Driver Information Center
(DIC) on page 5‑26.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the system
is reset. See Driver Information
Center (DIC) on page 5‑26.

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre
at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-4 Customer Information
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13‑4
or Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872