2012 CHEVROLET SUBURBAN service reset

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-12 Infotainment System
Channel Unauth:This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. No Subscription Please Renew:
The XM subscription needs to
be reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S.
and www.xmradio.ca or call
1-877-438-9677 in Canada.
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight‐digit radio ID label. This
label is needed to activate the
service. Unknown:
If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.

Black plate (46,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-46 Driving and Operating
If a DIC message appears, make
sure the StabiliTrak system has not
been turned off using the Traction
Control System (TCS)/StabiliTrak
button. Then turn the vehicle off,
wait 15 seconds, and then turn it
back on again to reset the system.
If any of the messages still appear
on the DIC, the vehicle should be
taken in for service. For more
information on the DIC messages,
seeRide Control System Messages
on page 5‑41.
The StabiliTrak light will flash on the
instrument panel cluster when the
system or the TSC feature is both
on and activated.
The system may be heard or felt
while it is working; this is normal.
The TCS/StabiliTrak button is
located on the instrument panel.
The traction control part of
StabiliTrak can be turned off by
pressing and releasing the TCS/
StabiliTrak button if both systems
(traction control and StabiliTrak)
were previously on.
To disable both TCS and
StabiliTrak, press and hold the
TCS/StabiliTrak button until the
StabiliTrak OFF light illuminates and the appropriate DIC message
displays. This will also disable the
TSC feature.
Traction control and StabiliTrak
can be turned on by pressing and
releasing the TCS/StabiliTrak button
if they are not automatically shut off
for any other reason. This will also
enable the TSC feature.
When the TCS or StabiliTrak system
is turned off, the StabiliTrak light
and the appropriate message will be
displayed on the DIC to warn the
driver. The vehicle will still have
brake-traction control when traction
control is off, but will not be able to
use the engine speed management
system. See
“Traction Control
Operation” next for more
information.
When the TCS has been turned off,
system noises may still be heard as
a result of the brake-traction control
coming on.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-10 Vehicle Care
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑38. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the
best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year.
The engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is
needed when the OIL LIFE
REMAINING percentage is near
0%. Your dealer has trained service people who will perform this work
and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the system on most vehicles:
1. Display the OIL LIFE
REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in P (Park) to access this display.
See
Driver Information Center
(DIC) on page 5‑26.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the system
is reset. See Driver Information
Center (DIC) on page 5‑26.

Black plate (32,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-32 Vehicle Care
4. Replace the wiper blade.
5. Return the wiper blade assemblyto the park rest position.
Glass Replacement
If the windshield or front side
glass must be replaced, see your
dealer to determine the correct
replacement glass.
Headlamp Aiming
The vehicle has a visual optical
headlamp aiming system. The aim
of the headlamps has been preset
at the factory and should need no
further adjustment.
However, if the vehicle is damaged
in a crash, the aim of the headlamps
may be affected and adjustment
may be necessary.
If oncoming vehicles flash their high
beams at you, this may mean the
vertical aim of the headlamps needs
to be adjusted.
It is recommended that the vehicle
be taken to your dealer for service if
the headlamps need to be adjusted.
It is possible, however, to re-aim the
headlamps as described.
The vehicle should:
.Be placed so the headlamps
are 7.6 m (25 ft) from a
light‐colored wall.
.Have all four tires on a level
surface which is level all the way
to the wall.
.Be placed so it is perpendicular
to the wall.
.Not have any snow, ice, or mud
on it.
.Be fully assembled and all other
work stopped while headlamp
aiming is being performed.
.Be loaded with a full tank of
fuel and one person or 75 kg
(160 lbs) sitting on the
driver seat.
.Have the tires properly inflated.
.Have the spare tire in its proper
location in the vehicle.
Headlamp aiming is done with the
vehicle's low-beam headlamps.
The high-beam headlamps will be
correctly aimed if the low-beam
headlamps are aimed properly.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑52.
.Inspect the tires for wear. See
Tire Inspection on page 10‑57.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑23.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑9.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. See Tire
Rotation on page 10‑57.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑9.
.Check engine coolant level. See
Engine Coolant on page 10‑16.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑23.
.Visually inspect windshield
wiper blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑93. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑31.

Black plate (19,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Customer Information 13-19
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling. This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.