
Black plate (53,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-53
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
See Steering Wheel Controls on
page 5‑3 for more information.
b/g(Mute/Push To Talk):
Press to answer incoming calls,
confirm system information, and
start speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones
are within range of the system,
the system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.

Black plate (56,1)Chevrolet Silverado Owner Manual - 2012
7-56 Infotainment System
Using the“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b/gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows
a phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used to
dial the last number used on the
cell phone.
Using the “Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system,
say “Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.”

Black plate (57,1)Chevrolet Silverado Owner Manual - 2012
Infotainment System 7-57
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”

Black plate (58,1)Chevrolet Silverado Owner Manual - 2012
7-58 Infotainment System
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after
the ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored
as name tags during a call.
You can use this feature when
calling a menu‐driven phone
system. Account numbers can
also be stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out
of the in‐vehicle Bluetooth system,
it will be retained indefinitely.

Black plate (32,1)Chevrolet Silverado Owner Manual - 2012
9-32 Driving and Operating
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar System (if equipped)
.Sunroof (if equipped)
These features work when
the key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18°C (0°F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).
If the vehicle has a diesel engine,
see the Duramax Diesel supplement
for more information.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
secured to the Engine
Compartment Fuse Block with a
clip. Carefully remove the wire
tie which bundles the electrical
plug. Do not cut the
electrical cord.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire.
(Continued)

Black plate (49,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-49
FusesUsage
17 Air Conditioning
Compressor
18 Oxygen Sensors
19 Transmission
Controls (Ignition)
20 Fuel Pump
21 Fuel System Control
Module
22 Not Used
23 Not Used
24 Fuel Injectors,
Ignition Coils
(Left Side)
25 Trailer Park Lamps
26 Driver Side
Park Lamps
27 Passenger Side
Park Lamps
28 Fog Lamps
29 Horn Fuses
Usage
30 Passenger Side
High-Beam
Headlamp
31 Daytime Running
Lamps (DRL)
32 Driver Side
High-Beam
Headlamp
33 Daytime Running
Lamps 2
34 Sunroof
35 Key Ignition System,
Theft Deterrent
System
36 Windshield Wiper
37 SEO B2 Upfitter
Usage (Battery)
38 Electric Adjustable
Pedals
39 Climate Controls
(Battery) Fuses
Usage
40 Airbag System
(Ignition)
41 Amplifier
42 Audio System
43 Miscellaneous
(Ignition), Cruise
Control
44 Not Used
45 Airbag System
(Battery)
46 Instrument Panel
Cluster
47 Power Take-Off
48 Auxiliary Climate
Control (Ignition)
49 Center High-Mounted
Stoplamp (CHMSL)
50 Rear Defogger
51 Heated Mirrors

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-32
Active Fuel Management
®. . . . . 9-36
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 9-115
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . 9-115
Additional Information, OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-26
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-17
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11
Airbag
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-39
Light On-Off . . . . . . . . . . . . . . . . . . 5-20 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-41
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-34
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-28
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-29
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . . 3-25
Airbags On-Off Light . . . . . . . . . . . . . . . . . . 5-20
On-Off Switch . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . 5-22
Readiness Light . . . . . . . . . . . . . . 5-20
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-38
System Check . . . . . . . . . . . . . . . . 3-23
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-11 AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna
Satellite Radio . . . . . . . . . . . . . . . . 7-15
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-11
Alarm System Messages . . . . . 5-48
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-58
Warning Light . . . . . . . . . . . . . . . . . 5-27
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-102
Interior . . . . . . . . . . . . . . . . . . . . . 10-105
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-12
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-16 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-23
Audio System Fixed Mast Antenna . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . . 7-14
Rear Seat (RSA) . . . . . . . . . . . . . 7-50
Theft-Deterrent Feature . . . . . . . . 7-2

Black plate (10,1)Chevrolet Silverado Owner Manual - 2012
i-10 INDEX
Pregnancy,Using Safety Belts . . . . . . . . . . . 3-20
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-21
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-21
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-23
Reception . . . . . . . . . . . . . . . . . . . . 7-14
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-34 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-65
Rear Doors . . . . . . . . . . . . . . . . . . . . . 2-9
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-50 Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-40
Rear Seat Audio (RSA) . . . . . . . 7-50
Rear Seats . . . . . . . . . . . . . . 3-11, 3-12
Rear Vision Camera (RVC) . . . . 9-70
Rear Windows . . . . . . . . . . . . . . . . . 2-20
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-17
Rearview Mirrors . . . . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-76
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-17
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-97
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-39 Replacement Bulbs . . . . . . . . . . . 10-45
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-41
Maintenance . . . . . . . . . . . . . . . . .11-16
Replacing Airbag System . . . . . . 3-41
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-60
Replacing Safety Belt System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Reporting Safety Defects
Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-49
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-32
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-47
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-12
Roadside Assistance Program . . . . . . . . . . . . . . . . 13-7, 13-9