
Black plate (4,1)Chevrolet Silverado Owner Manual - 2012
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also
be controlled from a cell phone
through the OnStar mobile app. See
www.onstar.com for coverage maps.
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds:
“Call ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. “System
responds: ”About to store
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call
System responds: “OK, calling
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-7
J
Jump Starting . . . . . . . . . . . . . . . . . 10-92
K
Key and Lock Messages . . . . . . . 5-46
Keyless EntryRemote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-55
Lamp Messages . . . . . . . . . . . . . . . 5-46
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-7
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . 6-3
License Plate . . . . . . . . . . . . . . . 10-45
Malfunction Indicator . . . . . . . . . 5-24 Lamps (cont'd)
Pick-up Box Identification
and Fender Marker . . . . . . . . 10-43
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-9
Taillamps . . . . . . . . . . . . . . . . . . . 10-43
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-20
Lap-Shoulder Belt . . . . . . . . . . . . . 3-15
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-60
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-51
Light StabiliTrak
®OFF . . . . . . . . . . . . . 5-28
Lighter, Cigarette . . . . . . . . . . . . . . 5-11
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Illumination Control . . . . . . . . . . . . 6-8
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 5-20
Airbag Readiness . . . . . . . . . . . . . 5-20
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-27 Lights (cont'd)
Brake System Warning . . . . . . . 5-26
Charging System . . . . . . . . . . . . . 5-23
Cruise Control . . . . . . . . . . . . . . . . 5-31
Engine Oil Pressure . . . . . . . . . . 5-30
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-28
Front Fog Lamp . . . . . . . . . . . . . . 5-31
High-Beam On . . . . . . . . . . . . . . . . 5-31
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-30
Safety Belt Reminders . . . . . . . . 5-19
Security . . . . . . . . . . . . . . . . . . . . . . 5-30
Tire Pressure . . . . . . . . . . . . . . . . . 5-29
Tow/Haul Mode . . . . . . . . . . . . . . . 5-28
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-29
Locking Rear Axle . . . . . . . . . . . . . 9-65
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Black plate (10,1)Chevrolet Silverado Owner Manual - 2012
i-10 INDEX
Pregnancy,Using Safety Belts . . . . . . . . . . . 3-20
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-21
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-21
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-23
Reception . . . . . . . . . . . . . . . . . . . . 7-14
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-34 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-65
Rear Doors . . . . . . . . . . . . . . . . . . . . . 2-9
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-50 Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-40
Rear Seat Audio (RSA) . . . . . . . 7-50
Rear Seats . . . . . . . . . . . . . . 3-11, 3-12
Rear Vision Camera (RVC) . . . . 9-70
Rear Windows . . . . . . . . . . . . . . . . . 2-20
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-17
Rearview Mirrors . . . . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-76
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-17
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-97
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-39 Replacement Bulbs . . . . . . . . . . . 10-45
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-41
Maintenance . . . . . . . . . . . . . . . . .11-16
Replacing Airbag System . . . . . . 3-41
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-60
Replacing Safety Belt System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Reporting Safety Defects
Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-49
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-32
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-47
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-12
Roadside Assistance Program . . . . . . . . . . . . . . . . 13-7, 13-9

Black plate (12,1)Chevrolet Silverado Owner Manual - 2012
i-12 INDEX
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-36
Starting the Engine . . . . . . . . . . . . 9-29
Starting the VehicleMesssages . . . . . . . . . . . . . . . . . . . 5-49
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-27
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-44
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-16
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-20
Sunroof . . . . . . . . . . . . . . . . . . 2-20, 2-22
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-30
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-36T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-14
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-43Bulb Replacement . . . . . . . . . . 10-44
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Throttle, Adjustable . . . . . . . . . . . . 9-26
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-72
Chains . . . . . . . . . . . . . . . . . . . . . . 10-78
Changing . . . . . . . . . . . . . . . . . . . 10-80
Designations . . . . . . . . . . . . . . . 10-57
Different Size . . . . . . . . . . . . . . . 10-74
Dual Rotation . . . . . . . . . . . . . . . 10-71
Full-Size Spare . . . . . . . . . . . . . 10-91
If a Tire Goes Flat . . . . . . . . . . 10-79
Inflation Monitor System . . . . 10-65
Inspection . . . . . . . . . . . . . . . . . . 10-68
Messages . . . . . . . . . . . . . . . . . . . . 5-49
Pressure . . . . . . . . . . . . . . . . . . . . 10-63 Tires (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 5-29
Pressure Monitor System . . . 10-64
Rotation . . . . . . . . . . . . . . . . . . . . 10-69
Sidewall Labeling . . . . . . . . . . . 10-55
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-59
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-74
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-76
Wheel Replacement . . . . . . . . 10-77
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-71
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-43
Tow/Haul Mode Light . . . . . . . . . . 5-28
Towing Driving Characteristics . . . . . . . . 9-82
Equipment . . . . . . . . . . . . . . . . . . 9-102
General Information . . . . . . . . . . 9-82
Recreational Vehicle . . . . . . . . 10-97
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-86
Trailer Sway
Control (TSC) . . . . . . . . . . . . . .9-114
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-97

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-13
TractionControl System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-29
Trailer Sway Control (TSC) . . . . . . . . .9-114
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-15
Trailer Towing . . . . . . . . . . . . . . . . . 9-86
Transfer Case . . . . . . . . . . . . . . . . . 9-45
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-38
Fluid, Automatic . . . . . 10-11, 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-50
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-14
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . 9-24
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Turn Signal
Bulb Replacement . . . . . . . . . . 10-44
U
Ultrasonic Parking Assist . . . . . . 9-68
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-74
Universal Remote System . . . . . 5-60 Operation . . . . . . . . . . . . . . . . . . . . . 5-65
Programming . . . . . . . . . . . . . . . . . 5-60
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-17
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Personalization . . . . . . . . . . . . . . . 5-52
Reminder Messages . . . . . . . . . . 5-50
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-97 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-62
Vehicle Identification Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . 8-11
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Voltmeter Gauge . . . . . . . . . . . . . . 5-18
W
Warning Brake System Light . . . . . . . . . . . 5-26
Warning Lights, Gauges,
and Indicators . . . . . . . . . . . . . . . . 5-12
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-28
Washer Fluid Messages . . . . . . . 5-51
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-76
Different Size . . . . . . . . . . . . . . . 10-74
Replacement . . . . . . . . . . . . . . . 10-77