2012 CHEVROLET ORLANDO emergency towing

Black plate (15,1)Chevrolet Orlando Owner Manual - 2012
Driving and Operating 9-15
above 110 km/h (68 mph)
should be limited to
five minutes per use.
.Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. SeeDriving
Characteristics and Towing
Tips on page 9‑41 for the
trailer towing capabilities of
your vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
To shift out of P (Park), turn the
ignition to ON/RUN and apply the
brake pedal. A (STOPPING THE ENGINE/
LOCK/OFF):
When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑19 for more information.
This is the only position from which
the key can be removed. Removing
the key locks the steering wheel.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.

Black plate (29,1)Chevrolet Orlando Owner Manual - 2012
Driving and Operating 9-29
If parking on a hill, or if the vehicle
is pulling a trailer, seeDriving
Characteristics and Towing Tips on
page 9‑41.
Brake Assist
This vehicle has a brake assist
feature designed to assist the driver
in stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal
as the driving situation dictates.
The brake assist feature will
automatically disengage when the
brake pedal is released or brake
pedal pressure is quickly
decreased.
Ride Control Systems
Traction Control
System (TCS)
The vehicle has a Traction Control
System (TCS) that limits wheel spin.
On a front-wheel-drive vehicle, the
system operates if it senses that
one or both of the front wheels are
spinning or beginning to lose
traction. When this happens, the
system brakes the spinning
wheel(s), and/or reduces engine
power to limit wheel spin.
The system may be heard or felt
while it is working, but this is
normal.
TCS is on whenever the vehicle is
started. To limit wheel spin,
especially in slippery road
conditions, the system should
always be left on. But, TCS can
be turned off if needed.

Black plate (6,1)Chevrolet Orlando Owner Manual - 2012
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting, or changing of snow tires, chains,
or other traction devices.

Black plate (7,1)Chevrolet Orlando Owner Manual - 2012
Customer Information 13-7
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow
three weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify. General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Black plate (10,1)Chevrolet Orlando Owner Manual - 2012
13-10 Customer Information
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.

Black plate (4,1)Chevrolet Orlando Owner Manual - 2012
i-4 INDEX
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-46
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-32
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
Overload . . . . . . . . . . . . . . . . . . . 10-31
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-14
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Cooling System . . . . . . . . . . . . . 10-13
Cooling System Messages . . . 5-27
Drive Belt Routing . . . . . . . . . . . . 12-3 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-21
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-28
Overheating . . . . . . . . . . . . . . . . 10-17
Power Messages . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-19
Reduced Power Light . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-22
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-17
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-45
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-23
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-56 Changing . . . . . . . . . . . . . . . . . . . 10-66 Floor Mats . . . . . . . . . . . . . . . . . . . . 10-85
Fluid
Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-18
Fog Lamps Bulb Replacement . . . . . . . . . . 10-27
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-12
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Front Seat Armrest . . . . . . . . . . . . . 3-7
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Additives . . . . . . . . . . . . . . . . . . . . . 9-37
Economy Driving . . . . . . . . . . . . . 1-21
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-38
Foreign Countries . . . . . . . . . . . . 9-37
Gasoline Specifications . . . . . . . 9-37
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10