2012 CHEVROLET ORLANDO Phone

Black plate (15,1)Chevrolet Orlando Owner Manual - 2012
Customer Information 13-15
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or bypressing the
Qbutton and speaking
to an advisor. See OnStar Overview
on page 14‑1 for more information.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information on
stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (3,1)Chevrolet Orlando Owner Manual - 2012
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Push
X. System responds:
“OnStar ready,” then a tone.
Say “Cancel route.” System
responds: “Would you like to
cancel route directions to your
destination?”
2. Say “Yes.”System responds:
“OK, route canceled.”
3. Say “Goodbye.” Exits voice
commands.
Route Preview
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Route Preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands. Repeat
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with miles to
the destination, then responds
with “OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from Google
Maps™ and MapQuest.com to their
Turn-by-Turn Navigation or screen-based navigation system.
When ready, the directions will be
downloaded to the vehicle.
Destination Download:
Push
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, push the “Go”
button on the navigation screen to
begin driving directions.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps visit
www.onstar.com.
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar mobile app. See
www.onstar.com for coverage maps.

Black plate (4,1)Chevrolet Orlando Owner Manual - 2012
14-4 OnStar
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. “System
responds:”About to store tag>. Does that sound OK?”
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
.”
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or
the doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.

Black plate (6,1)Chevrolet Orlando Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle. The
available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.

Black plate (3,1)Chevrolet Orlando Owner Manual - 2012
INDEX i-3
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5Messages . . . . . . . . . . . . . . . . . . . . 5-27
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-58
Connections, OnStar
®. . . . . . . . . 14-3
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-5
Convex Mirrors . . . . . . . . . . . . . . . . 2-11
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Cooling System . . . . . . . . . . . . . . . 10-13 Engine Messages . . . . . . . . . . . . 5-27
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cruise Control . . . . . . . . . . . . . . . . . 9-32 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Messages . . . . . . . . . . . . . . . . . . . . 5-27 Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service PublicationsOrdering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Indicator Light . . . . . . . . . . . . . . . . 5-21
Defensive Driving . . . . . . . . . . . . . . . 9-2
Devices, Auxiliary . . . . . . . . . . . . . 7-18
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-22
Ajar Messages . . . . . . . . . . . . . . . 5-27
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-22
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-41
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Black plate (8,1)Chevrolet Orlando Owner Manual - 2012
i-8 INDEX
OnStar®(cont'd)
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
System, In Brief . . . . . . . . . . . . . . 1-22
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Ordering Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheating, Engine . . . . . . . . . . 10-17
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-2, 7-4
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-21 Assist, Ultrasonic . . . . . . . . . . . . . 9-35
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Brake and P (Park)Mechanism Check . . . . . . . . 10-23
Over Things That Burn . . . . . . . 9-21 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32
Phone Bluetooth . . . . . . . . . 7-21, 7-23, 7-26
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-6
Reduced Engine Light . . . . . . . . 5-20
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program
Courtesy Transportation . . . . . . 13-8
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-10
Reception . . . . . . . . . . . . . . . . . . . . 7-15
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Window Washer/Wiper . . . . 5-5
Rearview Mirrors . . . . . . . . . . . . . . 2-12 Automatic Dimming . . . . . . . . . . . 2-12
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-76
Reduced Engine Power Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5

Black plate (10,1)Chevrolet Orlando Owner Manual - 2012
i-10 INDEX
Service (cont'd)Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Soon Light . . . . . . . . . . . . 5-15
Servicing the Airbag . . . . . . . . . . . 3-31
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-23
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Sidemarker and Stoplamps Bulb Replacement . . . . . . . . . . 10-27
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-18
System . . . . . . . . . . . . . . . . . . . . . . . 9-31
Start Vehicle, Remote . . . . . . . . . . 2-5 Starter Switch Check . . . . . . . . . 10-22
Starting the Engine . . . . . . . . . . . . 9-17
Starting the Vehicle
Messsages . . . . . . . . . . . . . . . . . . . 5-30
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Power, Warning Lights . . . . . . . . 5-17
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Cargo Management System . . . 4-4
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-5
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Storing the Tire Sealant and Compressor Kit . . . . . . . . . 10-65
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-17
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Taillamps
Bulb Replacement . . . . . . . . . . 10-27
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-10 Immobilizer . . . . . . . . . . . . . . . . . . . 2-10
Third-Row Seats . . . . . . . . . . . . . . . 3-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires Buying New Tires . . . . . . . . . . . 10-51
Chains . . . . . . . . . . . . . . . . . . . . . . 10-56
Changing . . . . . . . . . . . . . . . . . . . 10-66
Designations . . . . . . . . . . . . . . . 10-40
Different Size . . . . . . . . . . . . . . . 10-52
Full-Size Spare . . . . . . . . . . . . . 10-72
If a Tire Goes Flat . . . . . . . . . . 10-56
Inflation Monitor System . . . . 10-46
Inspection . . . . . . . . . . . . . . . . . . 10-49
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-18
Pressure Monitor System . . . 10-45
Rotation . . . . . . . . . . . . . . . . . . . . 10-49
Sealant andCompressor Kit . . . . . . . . . . . 10-58