
Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Infotainment System 7-15
If the ignition or radio is turned off
when a CD is in the player, the CD
stays in the player. If the ignition or
radio is turned on when a CD is in
the player, the CD starts to play
where it stopped, if it was the last
selected audio source.
Buttons and Knobs
The buttons and knobs on the radio
control the following features.
f(Tune):Turn to select tracks on
the CD.
©SEEK: Press to go to the start of
the current track, if more than
10 seconds have played. Press and
hold or press multiple times to
continue moving backward through
the tracks on the CD.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through the tracks on
the CD.
sREV (Reverse): Press and hold
to reverse playback quickly within a
track. Sound is heard at a reduced
volume and the elapsed time of the
track displays. Release to resume
playing the track.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track. Sound is
heard at a reduced volume and the
elapsed time of the track displays.
Release to resume playing the
track.
4(Information): Press to display
available additional information
about the current track.
BAND: Press to listen to the radio
while a CD is playing. The CD
remains inside the CD player.
CD/AUX (CD/Auxiliary): Press to
play a CD while listening to the
radio or a portable audio device.
Press this button again and the
system automatically searches for
an auxiliary input device, such as a
portable audio player. If a portable audio player is not connected, No
Aux Input Device Found may
display.
Softkeys
The six softkeys below the radio
display are used to control functions
that display as tabs.
The softkeys below the radio display
control the following features.
RDM (Random):
Tracks can be
listened to in random, rather than
sequential order.
To use random:
1. Press the softkey below the RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.

Black plate (26,1)Chevrolet Impala Owner Manual - 2012
7-26 Infotainment System
3. Use the dial or call command todial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.” Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.

Black plate (4,1)Chevrolet Impala Owner Manual - 2012
8-4 Climate Controls
The air conditioning system
removes moisture from the air, so a
small amount of water may drip
under the vehicle while idling or
after turning off the engine. This is
normal.
%(Outside Air):Press to turn
on outside air. An indicator light
comes on to show that it is on.
Outside air will circulate throughout
the vehicle.
/(Recirculation): Press to
turn on the recirculation mode. An
indicator light comes on to show
that it is on.
This mode helps to quickly heat or
cool the air inside the vehicle once
the temperature inside the vehicle is
equal to or better than the outside
temperature. It can be used to
prevent outside air and odors
from entering the vehicle. The
recirculation mode is not available in
outside air, floor, defog, or defrost
modes. If the button is selected
while in these modes, the indicator
flashes three times.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger): The
rear window defogger turns off
automatically after it has been
activated for 10 minutes. It can be
turned off manually, by pressing the
button again or by turning the
ignition to the LOCK/OFF position.
The rear window defogger can be
turned on again for additional
window clearing. The length of
defogger operation will increase if
the vehicle is being driven. For vehicles with heated outside
rearview mirrors, the mirrors heat to
help clear fog or frost from the
surface of the mirror when the rear
window defog button is pressed.
See
Power Mirrors on page 2‑14.
Do not drive the vehicle until all the
windows are clear.
Notice: Do not use anything
sharp on the inside of the rear
window. If you do, you could cut
or damage the warming grid, and
the repairs would not be covered
by the vehicle warranty. Do not
attach a temporary vehicle
license, tape, a decal, or anything
similar to the defogger grid.

Black plate (6,1)Chevrolet Impala Owner Manual - 2012
8-6 Climate Controls
To change the passenger
compartment air filter:
1. Turn off the ignition when thewindshield wipers are in the up
position.
2. Raise the vehicle hood.
3. Pull back the hood weatherstrip from the passenger side of the
vehicle halfway to center.
4. Remove the air inlet grilleretainers.
5. Lift the air inlet grille and disconnect the washer hose at
the quick-connect.
6. Remove the air inlet grille. 7. Remove the water deflector
plate.
8. Remove the old passenger compartment air filter.
9. Reverse the steps to install the new air filter.
For best climate control system
performance, reinstall the air filter.
For the type of filter to use, see
Maintenance Replacement Parts on
page 11‑12.

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-20 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-22
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-25
Automatic Transmission
Automatic Transmission . . . . . 9-26
Manual Mode . . . . . . . . . . . . . . . . 9-28
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-29
Parking Brake . . . . . . . . . . . . . . . 9-30
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-30
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 9-32
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-34
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Recommended Fuel . . . . . . . . . 9-37
Gasoline Specifications (U.S.and Canada Only) . . . . . . . . . . 9-37
California Fuel
Requirements . . . . . . . . . . . . . . 9-37
Fuels in Foreign Countries . . . 9-37
Fuel Additives . . . . . . . . . . . . . . . 9-38
Fuel E85 (85% Ethanol) . . . . . 9-39
Filling the Tank . . . . . . . . . . . . . . 9-40
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-42
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-42
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . 9-43
Trailer Towing . . . . . . . . . . . . . . . . 9-46
Towing Equipment . . . . . . . . . . . 9-48
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-49

Black plate (7,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-7
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills,
something could be in your lane
(stalled car, accident).

Black plate (16,1)Chevrolet Impala Owner Manual - 2012
9-16 Driving and Operating
Starting and
Operating
New Vehicle Break-In
Notice:The vehicle does not
need an elaborate break-in. But it
will perform better in the long run
if you follow these guidelines:
.Do not drive at any one
constant speed, fast or
slow, for the first 805 km
(500 miles). Do not make
full-throttle starts. Avoid
downshifting to brake or
slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 miles) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. See Trailer Towing
on page 9‑46 for the trailer
towing capabilities of your
vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.

Black plate (17,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-17
A (STOPPING THE ENGINE/
LOCK/OFF):When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑20
This position locks the ignition and
steering wheel. It also locks the
transmission. This is the only
position in which the ignition key
can be inserted or removed.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑30{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.