Black plate (69,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-69
4. Firmly set the parking brake.
5. Use an adequate clampingdevice designed for towing to
ensure that the front wheels are
locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF and remove the key.Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Black plate (4,1)Chevrolet Impala Owner Manual - 2012
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑41.
.Inspect tire wear. See Tire
Inspection on page 10‑47.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑11.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑69.
.Check restraint system
components. See Safety System
Check on page 3‑19.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑69.
.Check starter switch. See Starter
Switch Check on page 10‑22.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑22.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑23.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑23.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2‑18.
Black plate (16,1)Chevrolet Impala Owner Manual - 2012
13-16 Customer Information
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (2,1)Chevrolet Impala Owner Manual - 2012
14-2 OnStar
PushQto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check on the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Push
]to get a priority connection
to an Emergency Advisor available
24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations can
also be forwarded to the vehicle
from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn‐by‐Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Black plate (2,1)Chevrolet Impala Owner Manual - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21Jump Starting . . . . . . . . . . . . . . . 10-64
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-24
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-20
Brake System Warning Light . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-29
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-30
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-29
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Halogen Bulbs . . . . . . . . . . . . . . 10-25
Headlamp Aiming . . . . . . . . . . . 10-25
Headlamps . . . . . . . . . . . . . . . . . 10-25 Bulb Replacement (cont.)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-25
License Plate Lamps . . . . . . . 10-29
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-28
Buying New Tires . . . . . . . . . . . . . 10-49
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-37
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-54
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-16
Ignition
Transmission Lock . . . . . . . . 10-23
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-38
Lower Anchors and Tethers for Children . . . . . . . . . 3-45
Older Children . . . . . . . . . . . . . . . . 3-36
Securing . . . . . . . . . . . . . . . . 3-51, 3-53
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-30
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-69
Interior Care . . . . . . . . . . . . . . . . 10-72
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Black plate (6,1)Chevrolet Impala Owner Manual - 2012
i-6 INDEX
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-11
I
Ignition Positions . . . . . . . . . . . . . . 9-16
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-23
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-10
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-64
K
Key and Lock Messages . . . . . . . 5-33
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-36
Lamp Messages . . . . . . . . . . . . . . . 5-33
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-6
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-29
Malfunction Indicator . . . . . . . . . 5-16
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-13
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-51
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-45 Light
Electronic Stability Control
(ESC), Off . . . . . . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC)/Traction Control
System (TCS) Indicator
Warning . . . . . . . . . . . . . . . . . . . . . 5-21
Lighter, Cigarette . . . . . . . . . . . . . . . 5-8
Lighting Delayed Entry . . . . . . . . . . . . . . . . . 6-7
Delayed Exit . . . . . . . . . . . . . . . . . . . 6-7
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Illumination Control . . . . . . . . . . . . 6-5
Parade Dimming . . . . . . . . . . . . . . . 6-7
Lights Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-20
Brake System Warning . . . . . . . 5-19
Charging System . . . . . . . . . . . . . 5-16
Cruise Control . . . . . . . . . . . . . . . . 5-24
Engine Coolant Temperature Warning . . . . . . . 5-21