Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Infotainment System 7-11
XM Radio Messages
XL (Explicit Language
Channels):These channels, or any
others, can be blocked at a
customer's request, by calling
1-800-929-2100 in the U.S. and
1-877-438-9677 in Canada.
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly. Channel Off Air:
This channel is
not currently in service. Tune in to
another channel.
Channel Unauth : This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly. No Information:
No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
XM subscription needs to be
reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
CAT Not Found: There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-15
Notice :Overloading the
vehicle may cause damage.
Repairs would not be covered
by the vehicle warranty. Do
not overload the vehicle.
If things like suitcases, tools,
packages, or anything else are
put inside the vehicle, they will
go as fast as the vehicle goes.
If you have to stop or turn
quickly, or if there is a crash,
they will keep going.{WARNING
Things inside the vehicle can
strike and injure people in a
sudden stop or turn, or in a
crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
far forward as possible.
Try to spread the weight
evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
(Continued)
WARNING (Continued)
.Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
.Do not leave a seat folded
down unless needed.
Black plate (44,1)Chevrolet Impala Owner Manual - 2012
9-44 Driving and Operating
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering. When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows on
the instrument panel flash for turns
even if the bulbs on the trailer are
burned out. For this reason you may
think other drivers are seeing the
signal when they are not. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Black plate (46,1)Chevrolet Impala Owner Manual - 2012
9-46 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11‑3for more information.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑16.
Changing a Tire When Trailer
Towing
If the vehicle gets a flat tire while
towing a trailer, be sure to secure
the trailer and disconnect it from the
vehicle before changing the tire.
Trailer Towing
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
(Continued)
WARNING (Continued)
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the vehicle
warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
The vehicle can tow a trailer if it is
equipped with the proper trailer
towing equipment. To identify the
trailering capacity of the vehicle,
read the information in “Weight of
the Trailer” that appears later in this
Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-15
{WARNING
An electric engine cooling fan
under the hood can start up even
when the engine is not running
and can cause injury. Keep
hands, clothing, and tools away
from any underhood electric fan.
{WARNING
Steam and scalding liquids from a
hot cooling system can blow out
and burn you badly. They are
under pressure, and if you turn
the surge tank pressure
cap—even a little —they can
come out at high speed. Never
turn the cap when the cooling
system, including the surge tank
pressure cap, is hot. Wait for the
cooling system and surge tank
pressure cap to cool if you ever
have to turn the pressure cap.
The coolant surge tank pressure
cap can be removed when the
cooling system, including the surge
tank pressure cap and upper
radiator hose, is no longer hot.
1. Turn the pressure cap slowly counterclockwise. If a hiss is
heard, wait for that to stop.
A hiss means there is still some
pressure left.
2. Keep turning the cap and remove it.
3. Fill the coolant surge tank with the proper mixture to the mark
pointed to on the front of the
coolant surge tank. 4. With the coolant surge tank cap
off, start the engine and let it run
until the upper radiator hose
starts getting hot. Watch out for
the engine cooling fans. By this
time, the coolant level inside the
coolant surge tank may be
lower. If the level is lower, add
more of the proper mixture to the
coolant surge tank until the level
reaches the mark pointed to on
the front of the coolant
surge tank.
5. Replace the cap. Be sure the cap is hand–tight and fully
seated.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.
Black plate (61,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-61
Notice:Wheel covers will not fit
on the vehicle's compact spare.
If you try to put a wheel cover on
the compact spare, the cover or
the spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place. After the compact spare tire has
been installed on the vehicle, store
the flat tire in the trunk.
When storing a full-size tire, use the
extension with the extension
protector, located in the foam
holder, to help avoid wheel surface
damage.
To store a full-size tire:
1. Install the tools in their original
location in the trunk area and
secure.
2. Place the tire valve stem facing down and the protector/guide
placed through a wheel bolt hole
and threaded onto the bolt
screw. 3. Remove the protector and attach
the retainer securely
4. Store the cover as far forward as possible.
When storing a compact spare tire
in the trunk, put the protector back
in the foam holder.
The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size tire as
soon as you can. See Compact
Spare Tire on page 10‑63. Use this
as a guide for storing the compact
spare tire and tools.
Black plate (69,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-69
4. Firmly set the parking brake.
5. Use an adequate clampingdevice designed for towing to
ensure that the front wheels are
locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF and remove the key.Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Black plate (75,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-75
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by one hook-type retainer.
1. Pull up on the rear of the mat to
remove it from the hooks.
2. Reinstall the floor mat by lining up the openings on the floor mat
over the hooks and push it down
into position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.