Black plate (49,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-49
The rubber in tires ages over time.
This also applies for the spare tire,
if the vehicle has one, even if it is
never used. Multiple conditions
including temperatures, loading
conditions, and inflation pressure
maintenance affect how fast aging
takes place. Tires will typically
need to be replaced due to wear
before they may need to be
replaced due to age. Consult the
tire manufacturer for more
information on when tires should
be replaced.
Vehicle Storage
Tires age when stored normally
mounted on a parked vehicle. Park
a vehicle that will be stored for at
least a month in a cool, dry, clean
area away from direct sunlight to
slow aging. This area should be free
of grease, gasoline, or other
substances that can deteriorate
rubber.Parking for an extended period can
cause flat spots on the tires that
may result in vibrations while
driving. When storing a vehicle for
at least a month, remove the tires or
raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and
matched specific tires for the
vehicle. The original equipment
tires installed were designed to
meet General Motors Tire
Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
GM strongly recommends
buying tires with the same
TPC Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that
impact the overall performance
of the vehicle, including brake
system performance, ride and
handling, traction control, and
tire pressure monitoring
performance. GM's TPC Spec
number is molded onto the tire's
sidewall near the tire size. If the
tires have an all‐season tread
design, the TPC Spec number
will be followed by MS for mud
and snow. See
Tire Sidewall
Labeling on page 10‑36 for
additional information.
Black plate (50,1)Chevrolet Impala Owner Manual - 2012
10-50 Vehicle Care
GM recommends replacing all
the tires at the same time.
Uniform tread depth on all
tires will help to maintain the
performance of the vehicle.
Braking and handling
performance may be adversely
affected if all the tires are not
replaced at the same time. See
Tire Inspection on page 10‑47
andTire Rotation on page 10‑47
for information on proper tire
rotation.
{WARNING
Tires could explode during
improper service. Attempting to
mount or dismount a tire could
cause injury or death. Only your
dealer or authorized tire service
center should mount or dismount
the tires.
{WARNING
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tires on all wheels.
{WARNING
Using bias-ply tires on the
vehicle may cause the wheel
rim flanges to develop cracks
after many miles of driving.
A tire and/or wheel could fail
suddenly and cause a crash.
Use only radial-ply tires with
the wheels on the vehicle. If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires.
Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low‐pressure warning if non‐TPC
Spec rated tires are installed.
See
Tire Pressure Monitor
System on page 10‑43.
The Tire and Loading
Information label indicates the
original equipment tires on the
vehicle. See Vehicle Load Limits
on page 9‑11 for the label
location and more information
about the Tire and Loading
Information label.
Black plate (53,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-53
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
will not be necessary on a regular
basis. However, check the
alignment if there is unusual tire
wear or if the vehicle is pulling to
one side or the other. If the vehicle
vibrates when driving on a smooth
road, the tires and wheels might
need to be rebalanced. See your
dealer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and
wheel nuts should be replaced.
If the wheel leaks air, replace it.
Some aluminum wheels can be
repaired. See your dealer if any of
these conditions exist.Your dealer will know the kind of
wheel that is needed.
Each new wheel should have the
same load-carrying capacity,
diameter, width, offset, and be
mounted the same way as the one it
replaces.
Replace wheels, wheel bolts, wheel
nuts, or Tire Pressure Monitor
System (TPMS) sensors with new
GM original equipment parts.
{WARNING
Using the wrong replacement
wheels, wheel bolts, or wheel
nuts can be dangerous. It could
affect the braking and handling of
the vehicle. Tires can lose air,
and cause loss of control, causing
a crash. Always use the correct
wheel, wheel bolts, and wheel
nuts for replacement.
Notice:
The wrong wheel can
also cause problems with bearing
life, brake cooling, speedometer
or odometer calibration,
headlamp aim, bumper height,
vehicle ground clearance, and tire
or tire chain clearance to the
body and chassis.
See If a Tire Goes Flat on
page 10‑54 for more information.
Used Replacement Wheels
{WARNING
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.
Black plate (63,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-63
A. Retainer
B. Full-Size Flat Tire
C. Protective Guide
D. Extension Bolt Screw
E. Wing Nut
F. Jack
G. Wheel Wrench
H. Foam Holder
I. Bolt Screw
Compact Spare Tire
If this is a police vehicle, see
“Compact Spare Tire”in the Impala
Police Package Supplement for
compact spare tire information.
{WARNING
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
(Continued)
WARNING (Continued)
crash and you or others could be
injured. Use only one compact
spare tire at a time.
Although the compact spare tire
was fully inflated when the vehicle
was new, it can lose air after a time.
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
After installing the compact spare
on the vehicle, you should stop as
soon as possible and make sure the
spare tire is correctly inflated. The
compact spare is made to perform
well at speeds up to 105 km/h
(65 mph) for distances up to
5 000 km (3,000 mi), so you can
finish your trip and have the full-size
tire repaired or replaced where you
want. You must calibrate the tire
inflation monitor system after
installing or removing the compact
spare. See Tire Pressure Monitor
System on page 10‑43. The system may not work correctly when the
compact spare is installed on the
vehicle. Of course, it's best to
replace the spare with a full-size tire
as soon as you can. The spare will
last longer and be in good shape in
case you need it again.
Notice:
When the compact spare
is installed, do not take the
vehicle through an automatic car
wash with guide rails. The
compact spare can get caught on
the rails which can damage the
tire, wheel, and other parts of the
vehicle.
Do not use the compact spare on
other vehicles.
And do not mix the compact spare
tire or wheel with other wheels or
tires. They will not fit. Keep the
spare tire and its wheel together.
Notice: Tire chains will not fit the
compact spare. Using them can
damage the vehicle and can
damage the chains too. Do not
use tire chains on the compact
spare.
Black plate (3,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑41.
.Inspect the tires for wear. See
Tire Inspection on page 10‑47.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑18.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10‑47.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑10.
.Check engine coolant level. See
Engine Coolant on page 10‑13.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑18.
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑69. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑24.
Black plate (4,1)Chevrolet Impala Owner Manual - 2012
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑41.
.Inspect tire wear. See Tire
Inspection on page 10‑47.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑11.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑69.
.Check restraint system
components. See Safety System
Check on page 3‑19.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑69.
.Check starter switch. See Starter
Switch Check on page 10‑22.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑22.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑23.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑23.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2‑18.
Black plate (16,1)Chevrolet Impala Owner Manual - 2012
13-16 Customer Information
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (5,1)Chevrolet Impala Owner Manual - 2012
OnStar 14-5
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.