
Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1 

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid 

Black plate (1,1)Chevrolet Express Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Fuel E85 (85% Ethanol) . . . . . 1-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-22
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-22 

Black plate (3,1)Chevrolet Express Owner Manual - 2012
In Brief 1-3
A.Air Vents on page 8‑8.
B. Driver Information Center (DIC) Buttons. See Driver Information
Center (DIC) on page 5‑28.
C. Turn and Lane‐Change Lever. See Turn and Lane-Change
Signals on page 6‑5.
Windshield Wiper/Washer on
page 5‑5.
D. Hazard Warning Flashers on
page 6‑5 (Out of View).
E. Instrument Cluster on
page 5‑12.
F. Shift Lever. See Starting the
Engine on page 9‑18.
Manual Mode on page 9‑31
(If Equipped).
G. Climate Control Systems on
page 8‑1.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1. J.
Instrument Panel Illumination
Control on page 6‑6.
Dome Lamp Override. See
Dome Lamps on page 6‑6.
K. Cruise Control on page 9‑37
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement for more
information.
L. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
M. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑21.
N. Horn on page 5‑4.
O. Steering Wheel Controls on
page 5‑2 (If Equipped).
P. Tow/Haul Mode Button. See “Tow/Haul Mode” underTowing
Equipment on page 9‑55.
Q. Power Outlets on page 5‑10. R.
StabiliTrak®System on
page 9‑35 (If Equipped).
S. Passenger Airbag On‐Off Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑26.
T. Front Storage on page 4‑1
(If Equipped).
U. Passenger Airbag Status
Indicator on page 5‑20
(If Equipped).
OnStar
®System Button
(If Equipped). See OnStar
Overview on page 14‑1.
V. Rear Heating System on
page 8‑5 (If Equipped).
W. USB Port (If Equipped). See Auxiliary Devices on page 7‑19. 

Black plate (10,1)Chevrolet Express Owner Manual - 2012
1-10 In Brief
Select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. Adjust the
mirror angle by moving the knob in
the desired direction.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash.
To fold, pull the mirror toward the
vehicle. Push the mirror outward, to
return it to the original position.
Interior Mirror
Hold the inside rearview mirror in
the center to move it for a clearer
view behind the vehicle. Adjust the
mirror to avoid glare from the
headlamps behind. Push the tab,
located at the base of the mirror,
forward for daytime use and pull it
for nighttime use.
See
Manual Rearview Mirror on
page 2‑15.
Steering Wheel
Adjustment
For vehicles with a tilt steering
wheel, the lever is located on the
left side of the steering column.
To adjust the steering wheel:
1. Pull the lever to move the steering wheel up or down into a
comfortable position.
2. Release the lever to lock the steering wheel in place.
See Steering Wheel Adjustment on
page 5‑2. 

Black plate (12,1)Chevrolet Express Owner Manual - 2012
1-12 In Brief
Exterior Lighting
The exterior lamps control is located
on the instrument panel to the left of
the steering wheel.
O:Briefly turn the control to this
position to turn the automatic
headlamps and Daytime Running
Lamps (DRL) off or back on.
For vehicles first sold in Canada,
the off position only works for
vehicles that are shifted into the
P (Park) position.
AUTO: Automatically turns on
the headlamps, parking lamps,
taillamps, instrument panel lights,
and license plate lamps.
;: Turns on the parking lamps,
taillamps, instrument panel lights,
and license plate lamps.
2: Turns on the headlamps,
parking lamps, taillamps,
instrument panel lights, and
license plate lamps. For more information, see:
.Exterior Lamp Controls on
page 6‑1.
.Exterior Lamps Off Reminder on
page 6‑2.
.Daytime Running Lamps (DRL)
on page 6‑3.
.Automatic Headlamp System on
page 6‑4. 

Black plate (18,1)Chevrolet Express Owner Manual - 2012
1-18 In Brief
Portable Audio Devices
This vehicle may have an auxiliary
input located on the radio faceplate
and a USB port located on the
instrument panel. External devices
such as an iPod
®, laptop computer,
MP3 player, CD changer, or USB
storage device can be connected to
the auxiliary port using a 3.5 mm
(1/8 in) input cable or the USB port
depending on the audio system.
See "Using the Auxiliary Input Jack"
and "Using the USB Port" in
Auxiliary Devices on page 7‑19.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7‑24.
Steering Wheel Controls
For vehicles with audio steering
wheel controls, some audio controls
can be adjusted at the steering
wheel.
w: Press to go to the next
favorite radio station, track on a
CD, or folder on an iPod
®or
USB device.
c/x: Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod
®or
USB device. Also press to reject an
incoming call, or end a current call. 

Black plate (19,1)Chevrolet Express Owner Manual - 2012
In Brief 1-19
b/g:Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar
®or Bluetooth systems,
if equipped.
+
e: Press to increase volume.
−
e: Press to decrease volume.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨: Press to seek the next radio
station, the next track while sourced
to the CD, or to select tracks and
folders on an iPod
®or USB device.
For more information, see Steering
Wheel Controls on page 5‑2.
Cruise Control
For vehicles with cruise control, the
buttons are located on the left side
of the steering wheel.
J: Turns the system on or off.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate. SET−:
Press to set the speed and
activate cruise control or press and
hold to decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑37.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets located on
the instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑10.