
Black plate (9,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-9
4. Press and hold one of thesix numbered softkeys for
three seconds until a beep
sounds. When that softkey is
pressed and released, the
station that was set, returns.
5. Repeat Steps 2 through 4 for each softkey.
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
their radio station favorites while the
vehicle is parked. Tune to favorite
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature. See
Defensive Driving on page 9‑3.
FAV (Favorites): If the vehicle
has a FAV button, a maximum of
36 stations can be programmed as
favorites using the six softkeys
positioned below the radio station
frequency tabs and by using
the radio favorites page button
(FAV button). Press the FAV button to go through
up to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM
and FM stations.
The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display
the page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station you want
stored as a favorite. The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button to
display the radio setup menu.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey located below the
displayed page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming your
favorites for the chosen number
of numbered pages.

Black plate (11,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-11
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
their radio station favorites while the
vehicle is parked. Tune to favorite
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature. See
Defensive Driving on page 9‑3.
FAV (Favorites):If the vehicle
has a FAV button, a maximum of
36 stations can be programmed as
favorites using the six softkeys
positioned below the radio station
frequency tabs and by using the
radio favorites page button (FAV
button). Press the FAV button to go
through up to six pages of favorites,
each having six favorite stations
available per page. Each page
of favorites can contain any
combination of AM and FM stations. The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display
the page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station you want
stored as a favorite. The number of favorites pages can
be set up using the MENU button.
To setup the number of favorites
pages:
1. Press the MENU button to
display the radio setup menu.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey located below the
displayed page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming your
favorites for the chosen amount
of numbered pages.

Black plate (25,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-25
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the in‐
vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
b/g(Mute/Push To Talk): Press
to answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Climate Controls 8-5
Rear Heating System
For vehicles with a rear heating
system, it lets you adjust the
amount of air flowing into the rear of
the vehicle, from the front-seating
area. This feature works with the
main climate-control system in
the vehicle.
AUX:The thumbwheel for this
system is located in the instrument
panel switchbank below the audio
system.
9(Fan): Turn the thumbwheel up
or down to increase or decrease the
amount of heated air sent to the
rear-seating area.
Q(High): This position supplies
the most amount of heat to the
rear-seating area.
c(Medium): This position
supplies half the amount of heat
to the rear‐seating area.
R(Low): This position supplies
the least amount of heat to the
rear-seating area.
9(Off): Turns the rear heating
system off.

Black plate (1,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Fast Idle System . . . . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-21 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-23
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-25
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-28
Manual Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode . . . . . . . . . . . . . . 9-32
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-33
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-33
Parking Brake . . . . . . . . . . . . . . . 9-34
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-35
Locking Rear Axle . . . . . . . . . . . 9-37
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-37
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fuel . . . . . . . . . 9-40
Gasoline Specifications (U.S. and Canada Only) . . . . . . . . . . 9-41
California Fuel Requirements . . . . . . . . . . . . . . 9-41
Fuels in Foreign Countries . . . 9-41
Fuel Additives . . . . . . . . . . . . . . . 9-41
Fuel E85 (85% Ethanol) . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . 9-44
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-46
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-46
Trailer Towing . . . . . . . . . . . . . . . . 9-50
Towing Equipment . . . . . . . . . . . 9-55
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-58

Black plate (2,1)Chevrolet Express Owner Manual - 2012
9-2 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention
away from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-5
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement. 2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Then turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are
not rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.

Black plate (8,1)Chevrolet Express Owner Manual - 2012
9-8 Driving and Operating
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills,
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑33 improves vehicle
stability during hard stops on a
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control, if equipped,
on slippery surfaces.