
Black plate (20,1)Chevrolet Express Owner Manual - 2012
1-20 In Brief
Performance and
Maintenance
StabiliTrak®System
The vehicle may have a traction
control system that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.
.To turn off traction control, press
and release the StabiliTrak
button
g. The appropriate DIC
message will display. See Ride
Control System Messages on
page 5‑38.
.To turn off both traction control
and StabiliTrak, press and hold
the StabiliTrak button
guntil
the StabiliTrak Off light
Y
illuminates and the appropriate
DIC messages display. See Ride
Control System Messages on
page 5‑38.
.Press and release the
StabiliTrak button again to turn
on both systems.
For more information, see
StabiliTrak
®System on page 9‑35.

Black plate (19,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-19
Enhanced Technology
Glass
The vehicle may be equipped with
Enhanced Technology Glass (ETG).
ETG is part of the overall occupant
protection system on passenger
vans. ETG may help to keep
passengers sitting next to these
fixed windows from being ejected
through the glass in some, but not in
all crashes. Even with this glass,
safety belts must still be worn at all
times. For passenger vans, use only
ETG glass approved for the vehicle
for replacement when damaged.
The following table shows laminated
glass location, based on vehicle
model and options.Vehicle Configuration ETG Locations
Eight‐Seat Passenger Vans Sliding door forward window
12‐ and 15‐Seat Passenger Vans Sliding door forward window and
rear-most side windows
Long Wheelbase Cargo Vans Rear-most side windows
Sun Visors
To block out glare, swing down the
sun visors. You can also swing them
to the side.
Visor Vanity Mirror
The vehicle may have visor vanity
mirrors, with or without lamps. Lift
the mirror cover to turn the lamps
on, if equipped.

Black plate (18,1)Chevrolet Express Owner Manual - 2012
3-18 Seats and Restraints
Airbag System
The vehicle has the following
airbag:
.A frontal airbag for the driver.
The vehicle may have the following
airbags:
.A frontal airbag for the right front
passenger.
.A roof-rail airbag for the driver
(cargo van).
.A roof-rail airbag for the right
front passenger position
(cargo or passenger van
equipped with a sliding door).
If you have a passenger van
with a right front passenger
roof-rail airbag and a sliding
door, you will also have a
separate roof-rail airbag for the
passenger seated directly
behind the right front passenger
and the third row outboard
passenger position.
.A roof-rail airbag for the driver,
the passenger seated directly
behind the driver, and the third
row outboard passenger position
(passenger van equipped with a
sliding or hinged door).
.A roof-rail airbag for the right
front passenger, the passenger
seated directly behind the right
front passenger, and the
third row outboard passenger
position (passenger van
equipped with a hinged door).
All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.
For frontal airbags, the word
AIRBAG will appear on the middle
part of the steering wheel for the
driver and on the instrument panel
for the right front passenger.
With roof-rail airbags, the word
AIRBAG will appear along the
headliner or trim. Here are the most important things
to know about the airbag system:
{WARNING
You can be severely injured or
killed in a crash if you are not
wearing your safety belt
—even if
you have airbags. Airbags are
designed to work with safety
belts, but do not replace them.
Also, airbags are not designed to
deploy in every crash. In some
crashes safety belts are your only
restraint. See When Should an
Airbag Inflate? on page 3‑22.
Wearing your safety belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the safety belts. Everyone in your
vehicle should wear a safety belt
properly —whether or not there is
an airbag for that person.

Black plate (20,1)Chevrolet Express Owner Manual - 2012
3-20 Seats and Restraints
Where Are the Airbags?
The driver frontal airbag is in the
middle of the steering wheel.
If the vehicle has one, the right front
passenger airbag is in the
instrument panel on the
passenger side.Driver Side Shown, PassengerSide Similar
If the vehicle is a cargo or
passenger van with a sliding door
and it has a roof-rail airbag for the
driver and right front passenger
position, the roof-rail airbags are in
the ceiling above the side window.

Black plate (21,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-21
Driver Side Shown, PassengerSide Similar
If the vehicle has roof-rail airbags
for the driver, right front passenger,
passengers behind the driver and
right front passenger, and the third
row outboard passengers, the
roof-rail airbags are in the ceiling
above the side windows. On the driver side of the vehicle,
there is one single roof-rail airbag
for either vehicles with a hinged
door or a sliding door.
For passenger vans with a sliding
door, on the passenger side of the
vehicle, you will have a separate
roof-rail airbag for the passenger
seated directly behind the right front
passenger and the third row
outboard passenger position.{WARNING
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death.
(Continued)
WARNING (Continued)
The path of an inflating airbag
must be kept clear. Do not put
anything between an occupant
and an airbag, and do not attach
or put anything on the steering
wheel hub or on or near any other
airbag covering.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.

Black plate (23,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-23
Dual-stage airbags adjust the
restraint according to crash severity.
The vehicle has electronic frontal
sensors, which help the sensing
system distinguish between a
moderate frontal impact and a more
severe frontal impact. For moderate
frontal impacts, dual-stage airbags
inflate at a level less than full
deployment. For more severe frontal
impacts, full deployment occurs.
The vehicle may or may not have
roof-rail airbags. SeeAirbag System
on page 3‑18. Roof-rail airbags are
intended to inflate in moderate to
severe side crashes. In addition,
these roof-rail airbags are intended
to inflate during a rollover. Roof-rail
airbags will inflate if the crash
severity is above the system's
designed threshold level. The
threshold level can vary with
specific vehicle design. Roof-rail airbags are not intended to
inflate in frontal impacts, near-frontal
impacts, or rear impacts. All roof-rail
airbags will deploy when either side
of the vehicle is struck.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because of
what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For roof-rail airbags, deployment is
determined by the location and
severity of the side impact.
In a rollover event, roof‐rail airbag
deployment is determined by the
direction of the roll.What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows for the first,
second, and third rows (if equipped).
See
Where Are the Airbags? on
page 3‑20 for more information.

Black plate (24,1)Chevrolet Express Owner Manual - 2012
3-24 Seats and Restraints
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping the
occupant more gradually. Roof-rail
airbags distribute the force of the
impact more evenly over the
occupant's upper body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full orpartial ejection in rollover events,
although no system can prevent all
such ejections.
But airbags would not help in
many types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When Should an Airbag Inflate? on
page 3‑22
for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags inflate, they
quickly deflate, so quickly that some
people may not even realize an
airbag inflated. Roof-rail airbags
may still be at least partially inflated
for some time after they deploy.
Some components of the airbag
module may be hot for several
minutes. For location of the airbag
modules, see What Makes an
Airbag Inflate? on page 3‑23. The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
(Continued)

Black plate (35,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-35
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.To purchase a service manual, see
Service Publications Ordering
Information on page 13‑18.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might add
to or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, rollover
sensor module, or airbag wiring
can affect the operation of the
airbag system.