
Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid

Black plate (13,1)Chevrolet Express Owner Manual - 2012
In Brief 1-13
Windshield Wiper/Washer
The lever is located on the left side
of the steering column.
8:Use for a single wiping cycle.
6:Use to adjust the delay time
between wipes. Turn the band up or
down for more frequent wipes or
less frequent wipes.
d: Slow wipes.
a:Fast wipes.
9:Use to turn the wipers off.
L: Push the paddle on top of the
multifunction lever to spray washer
fluid on the windshield.
See Windshield Wiper/Washer on
page 5‑5.
Climate Controls
The vehicle's heating, cooling, and ventilation can be controlled with
these systems.
Vehicles without Air Conditioning
A. Fan Control
B. Temperature Control
C. Air Delivery Mode Control

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-5
Windshield Wiper/Washer
The windshield wiper control is
located on the multifunction lever on
the left side of the steering wheel.
Turn the band with
Non it to select
the wiper speed.
8(Mist): Use for a single wipe.
Hold the band on
z, then release.
For several wipes, hold the band
on
zlonger.
6(Adjustable Interval Wipes):
Use to adjust the delay time
between wipes. Turn the band up
for more frequent wipes or down for
less frequent wipes.
d(Low Speed): Slow wipes.
a(High Speed): Fast wipes.
9(Off):Use to turn the
wipers off.
When driving during the day and
the wipers are activated, the head
lamps automatically turn on after
completing eight wipe cycles.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged blades should
be replaced.
Windshield Washer
The windshield wiper paddle is
located on top of the multifunction
lever.
L(Washer Fluid): Push the
paddle to spray washer fluid on the
windshield. The wipers will clear the
window and then either stop or
return to the preset speed.
{WARNING
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.

Black plate (42,1)Chevrolet Express Owner Manual - 2012
5-42 Instruments and Controls
Transmission Messages
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
Notice:If you drive the vehicle
while the transmission fluid is
overheating and the transmission
temperature warning is displayed
on the instrument panel cluster
and/or DIC, you can damage the
transmission. This could lead to
costly repairs that would not be
covered by the warranty. Do not
drive the vehicle with overheated
transmission fluid or while the
transmission temperature
warning is displayed. This message displays along with a
chime if the transmission fluid in the
vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears and the chime
stops when the fluid temperature
reaches a safe level.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside air temperature is cold
enough to create icy road
conditions. Adjust your driving
accordingly.
Vehicle
Personalization
This vehicle may have
customization capabilities that allow
you to program certain features to
one preferred setting. Customization
features can only be programmed to
one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on your vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when the vehicle left the factory, but
may have been changed from their
default state since then.
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.

Black plate (4,1)Chevrolet Express Owner Manual - 2012
9-4 Driving and Operating
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic
power steering. It may require
maintenance. See Power Steering
Fluid Power Steering Fluid on
page 10‑24.
If power steering assist is lost
because the engine stops or the
power steering system is not
functioning, the vehicle can be
steered but may required increased
effort. See your dealer if there is
a problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering
a curve.
.Maintain a reasonable steady
speed through the curve
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.

Black plate (7,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-7
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑49.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (49,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-49
Parking on Hills
{WARNING
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift the transmission into
P (Park) yet. Turn the wheels
into the curb if facing downhill or
into traffic if facing uphill.
2. Have someone place chocks under the trailer wheels. 3. When the wheel chocks are in
place, release the brake pedal
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal while you:
1.1. Start the engine.
1.2. Shift into a gear.
1.3. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See this
manual's Maintenance Schedule or
Index for more information. Things
that are especially important in
trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.