
Black plate (1,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-20
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Seats and Restraints
. . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-38
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-34
Vehicle Personalization . . . . . . . 5-42 Lighting
. . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid

Black plate (1,1)Chevrolet Express Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Fuel E85 (85% Ethanol) . . . . . 1-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-22
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-22

Black plate (3,1)Chevrolet Express Owner Manual - 2012
In Brief 1-3
A.Air Vents on page 8‑8.
B. Driver Information Center (DIC) Buttons. See Driver Information
Center (DIC) on page 5‑28.
C. Turn and Lane‐Change Lever. See Turn and Lane-Change
Signals on page 6‑5.
Windshield Wiper/Washer on
page 5‑5.
D. Hazard Warning Flashers on
page 6‑5 (Out of View).
E. Instrument Cluster on
page 5‑12.
F. Shift Lever. See Starting the
Engine on page 9‑18.
Manual Mode on page 9‑31
(If Equipped).
G. Climate Control Systems on
page 8‑1.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1. J.
Instrument Panel Illumination
Control on page 6‑6.
Dome Lamp Override. See
Dome Lamps on page 6‑6.
K. Cruise Control on page 9‑37
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement for more
information.
L. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
M. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑21.
N. Horn on page 5‑4.
O. Steering Wheel Controls on
page 5‑2 (If Equipped).
P. Tow/Haul Mode Button. See “Tow/Haul Mode” underTowing
Equipment on page 9‑55.
Q. Power Outlets on page 5‑10. R.
StabiliTrak®System on
page 9‑35 (If Equipped).
S. Passenger Airbag On‐Off Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑26.
T. Front Storage on page 4‑1
(If Equipped).
U. Passenger Airbag Status
Indicator on page 5‑20
(If Equipped).
OnStar
®System Button
(If Equipped). See OnStar
Overview on page 14‑1.
V. Rear Heating System on
page 8‑5 (If Equipped).
W. USB Port (If Equipped). See Auxiliary Devices on page 7‑19.

Black plate (8,1)Chevrolet Express Owner Manual - 2012
1-8 In Brief
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.Safety Belts on page 3‑8.
.How to Wear Safety Belts
Properly on page 3‑10.
.Lap-Shoulder Belt on page 3‑11.
.Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑46.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the right front passenger airbag.
United States
Canada and Mexico
To operate the airbag on‐off switch,
use the vehicle key.
See Airbag On-Off Switch on
page 3‑26 for important information.

Black plate (9,1)Chevrolet Express Owner Manual - 2012
In Brief 1-9
Passenger Sensing
System
The passenger sensing system,
if equipped, will turn off the right
front passenger frontal airbag under
certain conditions. The driver airbag
and roof‐rail airbags, if equipped,
are not affected by this.
If the vehicle has a passenger
sensing system, the passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑30 for important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with outside manual
mirrors can be adjusted by moving
the mirror up and down or left to
right so you can see a little of the
side of the vehicle, and have a
clear view of objects behind you.
Vehicles with outside power mirrors
have controls located on the driver
side door.

Black plate (6,1)Chevrolet Express Owner Manual - 2012
2-6 Keys, Doors, and Windows
3. Immediately press and hold/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold for
four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked. The airbag readiness
light will be on during a remote
start. It should turn off when the
ignition is turned to ON/RUN.
SeeAirbag Readiness Light on
page 5‑18 for more information.
The engine will continue to run
for 10 minutes. Repeat the steps
for a 10-minute time extension.
Remote start can be extended
only once.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle. The maximum number of remote
starts between ignition cycles with
the key is two.
If the remote start procedure is used
again before the first 10 minute time
frame has ended, the first
10 minutes will immediately expire
and the second 10 minute time
frame will start.
After the engine has been remote
started two times, the ignition switch
must be turned to ON/RUN and then
back to LOCK/OFF using the key
before the remote start procedure
can be used again.
To cancel a remote start:
.Aim the RKE transmitter at the
vehicle and press
/until the
parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off. The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers
are on.
.There is an emission control
system malfunction. See
Malfunction Indicator Lamp on
page 5‑21.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.Two remote vehicle starts have
already been provided.

Black plate (1,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-1
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats
Seat Adjustment . . . . . . . . . . . . . . 3-2
Power Seat Adjustment . . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . 3-3
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . . 3-8
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . 3-10
Lap-Shoulder Belt . . . . . . . . . . . . 3-11
Safety Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . 3-16 Safety Belt Extender . . . . . . . . . 3-16
Safety System Check . . . . . . . . 3-16
Safety Belt Care . . . . . . . . . . . . . 3-17
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . 3-17
Airbag System
Airbag System . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . 3-20
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . 3-23
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 3-24
What Will You See after an Airbag Inflates? . . . . . . . . . . . . 3-24
Airbag On-Off Switch . . . . . . . . 3-26
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 3-30
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . 3-35
Adding Equipment to the Airbag-Equipped Vehicle . . . 3-35
Airbag System Check . . . . . . . . 3-37
Replacing Airbag System Parts after a Crash . . . . . . . . . 3-37
Child Restraints
Older Children . . . . . . . . . . . . . . . 3-38
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . 3-40
Child Restraint Systems . . . . . 3-42
Where to Put the Restraint . . . 3-45
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . 3-46
Replacing LATCH System Parts After a Crash . . . . . . . . . 3-52
Securing Child Restraints (Rear Seat Position) . . . . . . . . 3-53
Securing Child Restraints (Front Seat-Passenger
Sensing System) . . . . . . . . . . . 3-55
Securing Child Restraints (Front Seat-Airbag On/Off
Switch) . . . . . . . . . . . . . . . . . . . . . 3-58