Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2012
4 New Vehicle Limited Warranty
What Is Covered
General Motors of Canada
Limited will provide for repairs
to the vehicle during the Warranty
Period in accordance with the
terms, conditions, and limitations
contained in this booklet.
Warranty Applies
This warranty is for GM vehicles
originally sold in Canada,
registered in Canada and normally
operated in Canada. GM warranty
coverages may be void or subject
to restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not
slight noise, vibrations, or other
normal characteristics of the
vehicle related to materials or
workmanship occurring during
the Warranty Period. Needed
repairs will be performed using
new or remanufactured parts.No Charge
Warranty repairs, including parts
and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take
the vehicle to a GM dealer facility
handling your vehicle line within the
warranty period and request the
needed repairs. Reasonable time
must be allowed for the dealership
to perform the necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.Base Warranty Coverage
The Base Warranty coverage for
Chevrolet, and GMC is for 3 years
or 60 000 kilometres, whichever
comes first, except for other
coverages listed here under“What
Is Covered”and those items listed
under“What Is Not Covered.”
The Base Warranty coverage
for Buick is for 4 years or
80 000 kilometres, whichever comes
first, except for other coverages
listed here under“What Is Covered”
and those items listed under“What
Is Not Covered”.
Powertrain Component Warranty
Coverage
The powertrain is covered for
5 years or 160 000 kilometres,
whichever comes first, except for
other coverages listed here under
"What Is Covered" and those items
listed under“What Is Not Covered”
later in this section.
Black plate (12,1)Canadian Limited Warranty and Owner Assistance Information - 2012
12 New Vehicle Limited Warranty
Accessory Coverages
All GM approved accessories
marketed and sold by
General Motors of Canada
Limited that are permanently
installed on a GM vehicle prior to
delivery will be covered under the
provisions of the Base Warranty
Coverage of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery or are replaced
under the new vehicle base
warranty, they will be covered,
(parts and labour for the balance
of the applicable portion of the
New Vehicle Limited Warranty, but
in no event less than 12 months,
unlimited kilometres (12 months/
20 000 kilometres for commercial
vehicles).
GM accessories sold over the
counter, or those not requiring
installation, will receive the
standard GM Dealer Parts
Warranty for 12 months from
the date of purchase, parts only.Notice:This warranty excludes:
Any communications device that
becomes unusable or unable
to function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced
by many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered
a defect. Road hazard damage
such as punctures, cuts, snags,
and breaks resulting from pothole
impact, curb impact, or from
other objects and tire wear
due to misalignment beyond the
maintenance period is not covered.Also, damage from improper
inflation, overloading, spinning,
as when stuck in mud or snow,
tire chains, racing, improper
mounting or dismounting, misuse,
negligence, alteration, improper
repair, accident, collision, fire,
vandalism, or misapplication is
not covered. Damage to wheels or
tire sidewalls caused by automatic
car washes or cleaning agents is
not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner
will move.
This movement may cause finish
damage. Therefore, any damage
caused by the bedliner is not
covered under the terms of the
New Vehicle Limited Warranty.
Black plate (13,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 13
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle.
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to
the body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
.Coverages do not apply
if the odometer has been
disconnected, its reading
has been altered, or mileage
cannot be determined.
.Installation of non-GM
(General Motors) parts.
.Water or fluid contamination.
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions.
.Alteration of glass parts by
application of tinting films.
Important:This warranty is void
on vehicles currently or previously
registered as salvaged, scrapped
(irreparable), rebuilt, junked,
or otherwise considered a total loss.Damage or Corrosion Due
to Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water
or flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See“Chemical Paint
Spotting”underThings to Know
About the New Vehicle Limited
Warranty on page 22for details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure
to use or maintain proper fluids,
fuel, lubricants, or refrigerants
between maintenance intervals
recommended in the owner
manual is not covered.
Black plate (16,1)Canadian Limited Warranty and Owner Assistance Information - 2012
16 New Vehicle Limited Warranty
Other Terms
This warranty gives you specific
legal rights. You may have different
rights which vary from province to
province according to applicable
legislation. This warranty does
not exclude or limit those rights but
runs concurrently with any such
applicable provincial legislation.
General Motors of Canada Limited
does not authorize any person to
create for it any other condition or
liability in connection with these
vehicles.Any implied warranty
or condition (including any
implied warranty or condition of
merchantability or fitness for a
particular purpose) applicable to
this vehicle is limited in duration
to the duration of this written
warranty. The performance of
repairs and needed adjustments
is the exclusive remedy under
this written warranty or any
implied warranty or condition.General Motors of Canada
Limited shall not be liable for
incidental or consequential
damages resulting from breach
of this written warranty or any
implied warranty or condition.*
* Some provinces do not allow
limitations on how long an implied
warranty will last or the exclusion
or limitation of incidental or
consequential damages, so the
above limitations or exclusions
may not apply to you.
Volt-Specific Warranty
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain Voltec
®
components for Chevrolet Volt
(hereafter referred to as Voltec)
for 8 years or 160,000 kilometers
(100,000 miles), whichever comesfirst, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific Voltec
components of the vehicle.
This warranty is for Chevrolet Volt
vehicles registered and normally
operated in the United States or
Canada, respectively. In addition to
the initial owner of the vehicle, the
coverage described in this Voltec
warranty is transferable at no cost
to any subsequent person(s) who
assumes ownership of the vehicle
within the above-described 8 years
o160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this Voltec warranty.
This Voltec component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
Voltec Component Warranty.
Black plate (17,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 17
For Chevrolet Volt owners requiring
more comprehensive coverage
than that provided under this Voltec
warranty, a GM Protection Plan may
be available. See your Chevrolet
dealer for more details.
What Is Covered
This Voltec warranty covers repairs
to correct any Voltec component
defect related to materials or
workmanship occurring during
the 8 year or 160 000 kilometers
(100,000 miles) term for the
following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles)
Voltec warranty period, towing is
covered to the nearest Chevrolet
servicing dealer if your vehicle
cannot be driven because of a
warranted Voltec specific defect.
Contact the GM Roadside
Assistance Center for towing. Refer
to the owner manual for details.
Chevrolet Volt Coverage
Propulsion Battery Warranty
Policy
Like all batteries, the amount
of energy that the high voltage
“propulsion”battery can store
will decrease with time and miles
driven. Depending on use, the
battery may degrade as little as
10% to as much as 30% of capacity
over the warranty period. A dealer
service technician will determine
if the battery energy capacity
(kWh storage) is within the proper
limit, given the age and mileage
of the vehicle. Typical tests can
take up to 24 hours.
Repair
If possible, components will be
repaired or replaced, and the
original battery will be returned
to the vehicle.Replace (If Necessary)
Under warranty, the high voltage
battery may be replaced with either
a new or factory reconditioned
high voltage battery with an energy
capacity (kWh storage) level at or
above that of the original battery
prior to the failure.
Your Volt battery warranty
replacement may not return your
vehicle to an“as new”condition,
but it will make your Volt fully
operational appropriate to its
age and mileage.
Other Voltec Components
High Voltage Wiring, Voltec Control
Modules, E-Compressor, Traction
Power Inverter Module (TPIM),
Accessory Power Module (APM),
and Voltec On-Board Charger.
Brakes
Brake Modulator Assembly
Black plate (18,1)Canadian Limited Warranty and Owner Assistance Information - 2012
18 New Vehicle Limited Warranty
Electric Drive Unit
Electric drive unit assembly and
internal components, including the
auxiliary fluid pump, auxiliary pump
controller, and 3-phase cables.
Chevrolet Silverado Hybrid,
Tahoe Hybrid and GMC Sierra
and Yukon/Yukon Denali
Hybrid Specific Warranty
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada
Limited will warrant certain Hybrid
components for each Chevrolet
Silverado Hybrid, Chevrolet Tahoe
Hybrid, GMC Sierra Hybrid and
GMC Yukon/Yukon Denali Hybrid(hereafter referred to as Hybrid)
for 8 years or 160 000 kilometers
(100,000 miles), whichever comes
first, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific Hybrid
components of the vehicle.
This warranty is for Hybrid vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this Hybrid warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within
the above described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this Hybrid warranty.This Hybrid component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
Hybrid Component Warranty.
For Hybrid owners requiring more
comprehensive coverage than that
provided under this Hybrid warranty,
a GM Protection Plan may be
available. See your Chevrolet or
GMC dealer for more details.
Black plate (19,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 19
What is Covered
This Hybrid warranty covers repairs
to correct any Hybrid component
defect related to materials or
workmanship occurring during
the 8 year or 160 000 kilometers
(100,000 miles) term for the
following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles,
Hybrid warranty period, towing is
covered to the nearest Chevrolet
or GMC servicing dealer if your
vehicle cannot be driven because
of a warranted Hybrid specific
defect. Contact the GM Roadside
Assistance Center for towing. Refer
to the owner manual for details.
Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage
Transmission
Hybrid transmission assembly and
internal components, including
the transmission auxiliary fluid
pump, transmission auxiliary
pump controller, and 3-phase
transmission cables.
Brakes
Brake Modulator Assembly
Other Hybrid Components
Hybrid battery
The 300-volt electrical system
includes:
.Hybrid High Voltage Wiring
.Hybrid Control Modules
.Traction Power Inverter
Module (TPIM)
.Accessory Power Module (APM)
What Is Not Covered
In addition to the”What is Not
Covered“section previously, the
Voltec or Hybrid warranty does
not cover the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the Voltec or
Hybrid warranty.
Maintenance
As the vehicle owner, you are
responsible for the performance
of the scheduled maintenance
listed in your owner manual.
Maintenance intervals, checks,
inspections, and recommended
fluids and lubricants as prescribed
in the owner manual are necessary
to keep your vehicle in good
working condition. Any damage
Black plate (20,1)Canadian Limited Warranty and Owner Assistance Information - 2012
20 New Vehicle Limited Warranty
caused by owner/lessee failure
to follow scheduled maintenance
may not be covered by warranty.
Scheduled maintenance includes
such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
LaCrosse eAssist™and Regal
eAssist™Coverage
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain eAssist
components for each LaCrosse
eAssist and Regal eAssist for
8 years or 160 000 kilometers
(100,000 miles), whichever comes
first, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific eAssist
components of the vehicle.This warranty is for eAssist vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this eAssist warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within
the above-described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this eAssist warranty.
This eAssist component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
eAssist Component Warranty.For eAssist owners requiring more
comprehensive coverage than
that provided under this eAssist
warranty, a GM Protection Plan
may be available. See your Buick
dealer for more details.
eAssist Components
The energy storage control module
and components including eAssist
battery, eAssist battery disconnect,
powerpack assembly, and the
eAssist battery cooling fan.
Starter Generator Unit
The starter generator unit, starter
generator cooling pump, and the
high voltage 3-phase/12 volt cable
assembly.
Other eAssist Components
Auxiliary transmission pump