Black plate (37,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Things to Know About the Emission Control Systems Warranty 37
Receipts and records covering the
performance of regular maintenance
or emergency repairs should be
retained in the event questions
arise concerning maintenance.
These receipts and records
should be transferred to each
subsequent owner of this vehicle.
GM will not deny warranty coverage
based solely on the absence of
maintenance records. However,
GM may deny a warranty claim
if a failure to perform scheduled
maintenance resulted in the failure
of a warranted part. You should also
be aware that GM may deny you
warranty coverage if your vehicle
or a part has failed due to abuse,
neglect, improper maintenance,
or modifications not approved
by GM.Claims Procedure
Make your vehicle available to any
authorized GM dealer as soon as
possible after failing a provincial I/M
test or at any time you suspect a
defect in a part. Ifallthe above
conditions are met, GM warrants
that your dealer will replace, repair,
or adjust to GM specifications, at no
charge to you, any of the parts listed
under“Emission Control Systems
Warranty Parts List”which may be
necessary to cause your vehicle to
conform to the applicable emission
standards.
Repairs which do not qualify will be
charged to you.
In the event a warranty matter
is not handled to your satisfaction,
refer to theCustomer Satisfaction
Procedure on page 38.
Black plate (44,1)Canadian Limited Warranty and Owner Assistance Information - 2012
44 Online Owner Center
The Online Owner Center is a
resource for your GM ownership
needs. Specific vehicle information
can be found in one place.
The Online Owner Center allows
you to:
.Get e-mail service reminders.
.Keep track of your vehicle's
service history and maintenance
schedule.
.Find GM dealers for service
nationwide.
Refer to the web for updated
information.
My GM Canada (Canada)
www.gm.ca
My GM Canada is a
password-protected section
of www.gm.ca where you can
save information on GM vehicles,
get personalized offers, and use
handy tools and forms with
greater ease.
Here are a few of the valuable tools
and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick
links to parts and service
estimated, check trade-in
values, or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
To register your vehicle, visit My
GM.ca within www.gm.ca.
