2012 CHEVROLET CAMARO service

Black plate (2,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Have you purchased the Genuine GM Protection Plan? The GM
Protection Plan may be purchased within specific time/mileage
limitations. Remember, if the service contract you are considering for
purchase does not have the GM Protection Plan emblem shown above
on it, then it is not the Genuine GM Protection Plan from GM.
Litho in U.S.A
Part No. 20819519 A First Printing © 2011 General Motors LLC. All rights reserved.

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2012 Canadian Limited Warranty and
Owner Assistance Information
Important Message to
Owners.... . . . . . . . . . . . . . . . . . . . . . . 1
General Motors' Commitment
to You . . . . . . . . . . . . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
The General Motors
Protection Plan . . . . . . . . . . . . . . . . 1
Owner Name/Address
Change . . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Coverage at a
Glance. . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty. . .4
What Is Covered . . . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . 12
Volt-Specific Warranty . . . . . . . . . 16
What Is Covered . . . . . . . . . . . . . . . 17
Chevrolet Volt Coverage . . . . . . . 17
Chevrolet Silverado Hybrid,
Tahoe Hybrid and GMC Sierra
and Yukon/Yukon Denali
Hybrid Specific Warranty . . . . . 18
What is Covered . . . . . . . . . . . . . . . 19Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage . . . . . . . . . . . . . . . . . . . . 19
What Is Not Covered . . . . . . . . . . 19
LaCrosse eAssist™and Regal
eAssist™Coverage . . . . . . . . . . 20
What Is Not Covered . . . . . . . . . . 21
Things to Know About the New
Vehicle Limited Warranty. . . . 22
Warranty Repairs—Component
Exchanges . . . . . . . . . . . . . . . . . . . 22
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 22
Warranty Repairs—Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 22
Tire Service . . . . . . . . . . . . . . . . . . . . 23
After-Manufacture
“Rustproofing”. . . . . . . . . . . . . . . . 23
Paint, Trim and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 23Vehicle Operation and Care . . . 23
Maintenance Records . . . . . . . . . 24
Chemical Paint Spotting . . . . . . . 24
Warranty Distance
Extensions . . . . . . . . . . . . . . . . . . . 24
Warranty Service—Canada . . . 25
Touring Owner
Service—Canada, the
United States and Mexico . . . . 25
Touring Owner
Service—Countries Other
than Canada, the United
States and Mexico . . . . . . . . . . . 26
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada . . . . 26
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 26
Recreation Vehicle and Special
Body Alterations . . . . . . . . . . . . . . 27
Pre-Delivery Service . . . . . . . . . . . 27
Production Changes . . . . . . . . . . . 28

Black plate (1,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Important Message to Owners... 1
General Motors' Commitment
to You
We are committed to ensuring
your satisfaction with your new
General Motors vehicle.
Your General Motors dealer also
wants you to be completely satisfied
and invites you to return for all your
service needs, both during and after
the warranty period.
Owner Assistance
Should you ever encounter a
problem during or after the warranty
periods that is not resolved, talk to
a member of dealer management.
Under certain circumstances, GM
and/or GM dealers may provide
assistance after the limited warranty
period has expired when the
problem results from a defect in
material or workmanship. These
instances will be reviewed on a
case-by-case basis. If the problem
persists, follow the procedures
outlined underCustomer
Satisfaction Procedure on page 38.
The General Motors
Protection Plan
Many owners seek to enhance their
vehicle ownership by purchasing
an optional service contract.
General Motors offers its own GM
Protection Plan (GMPP), a service
contract which provides mechanical
repair protection, a rental/alternate
transportation allowance, and
the availability of GM Roadside
Assistance or a towing and road
service allowance. The GM
Protection Plan is available in
different levels of coverage, each
offering a variety of time/kilometre
options to suit your driving needs.
The GM Protection Plan is the only
optional service contract backed
by the worldwide resources of
General Motors. It can be the most
valuable option you choose for your
vehicle. See your GM Dealer for
prices, vehicle eligibility guidelines
and more details.
Owner Name/Address Change
General Motors encourages all
owners to report, at their earliest
convenience, a change in
name or address by calling our
Customer Care Centre toll free
at 1-800-263-3777 (English) or
1-800-263-7854 (French). If you
are a subsequent owner, please
be sure to advise us by calling the
number above. You may also visit
the General Motors dealer of your
choice to report a change in vehicle
ownership. The current owner name
and address is essential for General
Motors to provide timely notification
to owners of important information
related to their vehicles.
We thank you for choosing a
General Motors product.

Black plate (10,1)Canadian Limited Warranty and Owner Assistance Information - 2012
10 New Vehicle Limited Warranty
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be
eligible for a tire replacement
or a comparable new tire on a
prorated basis.
The tire manufacturer's limited
warranty program, which can
be obtained by calling or visiting
the tire manufacturer's website
or any authorized dealer, is in
lieu of all other remedies or
warranties, expressed or implied,
arising by law or otherwise,
including fitness for a particular
purpose or merchantability.
The tire manufacturer's expressly
disclaim liability for indirect,
special, incidental, or consequential
damages, lost profit, loss of
business, loss of goodwill, loss of
reputation, punitive or any other
damage, cost, or loss of any kind.Towing
Towing is covered to the nearest
authorized dealer if your vehicle
cannot be driven because of a
warranted defect.
6.6L Duramax Diesel Engine
Coverage
For trucks equipped with a
6.6L Duramax Diesel Engine, the
diesel engine assembly, including
turbocharger components (except
those items listed under“What Is
Not Covered”) is covered for defects
in material or workmanship without
a deductible for up to 5 years or
160 000 kilometres whichever
comes first.
.Cylinder block and heads and all
internal lubricant parts, intake
and exhaust manifolds, timing
gears, timing gear chain or belt
and cover, flywheel, harmonic
balancer, valve covers, oil pan,
oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets.
.Diesel Fuel Metering System:
injection pump, nozzles, high
pressure lines, high pressure
sealing devices.
.Glow Plug Control System:
control/glow plug assembly,
glow plugs, cold advance relay,
Engine Control Module (ECM).
.Fuel injection control module,
integral oil cooler, transmission
adapter plate, left and right
common fuel rails, fuel filter
assembly, fuel temperature
sensor, and function blocks.
Important:Some of the above
components may also be covered
by the Emissions Warranty with
no deductible. See theEmission
Warranty Parts List on page 31
for details.

Black plate (12,1)Canadian Limited Warranty and Owner Assistance Information - 2012
12 New Vehicle Limited Warranty
Accessory Coverages
All GM approved accessories
marketed and sold by
General Motors of Canada
Limited that are permanently
installed on a GM vehicle prior to
delivery will be covered under the
provisions of the Base Warranty
Coverage of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery or are replaced
under the new vehicle base
warranty, they will be covered,
(parts and labour for the balance
of the applicable portion of the
New Vehicle Limited Warranty, but
in no event less than 12 months,
unlimited kilometres (12 months/
20 000 kilometres for commercial
vehicles).
GM accessories sold over the
counter, or those not requiring
installation, will receive the
standard GM Dealer Parts
Warranty for 12 months from
the date of purchase, parts only.Notice:This warranty excludes:
Any communications device that
becomes unusable or unable
to function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced
by many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered
a defect. Road hazard damage
such as punctures, cuts, snags,
and breaks resulting from pothole
impact, curb impact, or from
other objects and tire wear
due to misalignment beyond the
maintenance period is not covered.Also, damage from improper
inflation, overloading, spinning,
as when stuck in mud or snow,
tire chains, racing, improper
mounting or dismounting, misuse,
negligence, alteration, improper
repair, accident, collision, fire,
vandalism, or misapplication is
not covered. Damage to wheels or
tire sidewalls caused by automatic
car washes or cleaning agents is
not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner
will move.
This movement may cause finish
damage. Therefore, any damage
caused by the bedliner is not
covered under the terms of the
New Vehicle Limited Warranty.

Black plate (14,1)Canadian Limited Warranty and Owner Assistance Information - 2012
14 New Vehicle Limited Warranty
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect
fuel may cause driveability
problems such as hesitation,
lack of power, stalling, or failure
to start. It may also render
gauges inoperable or degrade
functionality for components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or incorrect
diesel fuel or gasoline may not
be covered.
Please refer to your owner
manual under“Fuel,”for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will
be covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects
or road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards, and that quality means
reliability, long-life and economical
operation for years to come.
The investment you made in
your new GM vehicle can best
be maintained at your GM dealer
who offers quality service and
genuine GM parts specifically
designed for your GM vehicle.
GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.

Black plate (15,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 15
Many are also certified through
the technical training process.
In addition, your GM dealer has
special tools, equipment, computer
software and complete access to
product updates, applicable to your
vehicle to ensure fast and accurate
diagnostics. This level of service is
only available at an authorized GM
dealership.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed
in the Owner Manual and this
warranty booklet are at the
owner's expense.
Vehicle lubrication, cleaning,
or polishing are not covered.
Failure of or damage to components
requiring replacement or repair
due to vehicle use, wear, exposure,
or lack of maintenance is not
covered.Items such as:
.Audio System Cleaning
.Brake Pads and Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries)*
.Limited Slip Rear Axle Service
.Tire Rotation
.Wheel Alignment/Balance**
.Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual.
Any replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered
as part of the New Vehicle LimitedWarranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
12 000 kilometres.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:.Inconvenience
.Lodging, meals, or other travel
costs
.Loss of vehicle use
.Payment for loss of time or pay
.Storage

Black plate (16,1)Canadian Limited Warranty and Owner Assistance Information - 2012
16 New Vehicle Limited Warranty
Other Terms
This warranty gives you specific
legal rights. You may have different
rights which vary from province to
province according to applicable
legislation. This warranty does
not exclude or limit those rights but
runs concurrently with any such
applicable provincial legislation.
General Motors of Canada Limited
does not authorize any person to
create for it any other condition or
liability in connection with these
vehicles.Any implied warranty
or condition (including any
implied warranty or condition of
merchantability or fitness for a
particular purpose) applicable to
this vehicle is limited in duration
to the duration of this written
warranty. The performance of
repairs and needed adjustments
is the exclusive remedy under
this written warranty or any
implied warranty or condition.General Motors of Canada
Limited shall not be liable for
incidental or consequential
damages resulting from breach
of this written warranty or any
implied warranty or condition.*
* Some provinces do not allow
limitations on how long an implied
warranty will last or the exclusion
or limitation of incidental or
consequential damages, so the
above limitations or exclusions
may not apply to you.
Volt-Specific Warranty
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain Voltec
®
components for Chevrolet Volt
(hereafter referred to as Voltec)
for 8 years or 160,000 kilometers
(100,000 miles), whichever comesfirst, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific Voltec
components of the vehicle.
This warranty is for Chevrolet Volt
vehicles registered and normally
operated in the United States or
Canada, respectively. In addition to
the initial owner of the vehicle, the
coverage described in this Voltec
warranty is transferable at no cost
to any subsequent person(s) who
assumes ownership of the vehicle
within the above-described 8 years
o160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this Voltec warranty.
This Voltec component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
Voltec Component Warranty.