Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
2012 Chevrolet Avalanche Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-35
Bulb Replacement . . . . . . . . . . 10-38
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-91
Appearance Care . . . . . . . . . . . 10-96 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (27,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-27
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Seats and Restraints 3-35
the passenger airbag(s). See
Passenger Sensing System on
page 3‑29.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑66 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑24. See your dealer for
service.
Black plate (14,1)Chevrolet Avalanche Owner Manual - 2012
5-14 Instruments and Controls
Center (DIC). SeeEngine Oil
Messages on page 5‑38 andEngine
Oil on page 10‑8 for more
information.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or some other problem
causing low oil pressure. Check
your oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
will read 100°C (210°F) or less.
If the vehicle is pulling a load or
going up hills, it is normal for the
temperature to fluctuate and
approach the 122°C (250°F) mark.
If the gauge reaches the 125°C
(260°F) mark, it indicates that the
cooling system is working beyond
its capacity.
Black plate (24,1)Chevrolet Avalanche Owner Manual - 2012
5-24 Instruments and Controls
If the light comes on and stays on
while driving, and a message
displays in the Driver Information
Center (DIC), have the vehicle
serviced by the dealer. SeeRide
Control System Messages on
page 5‑40 for more information.
If the light flashes while driving, this
means that StabiliTrak or TCS is
assisting in controlling the vehicle.
See StabiliTrak
®System on
page 9‑46 for more information.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine
is started. It provides information
about tire pressures and the TPMS. When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. See
Vehicle Messages on
page 5‑35 for more information.
Stop as soon as possible, and
inflate the tires to the pressure
value shown on the Tire and
Loading Information label. See Tire
Pressure on page 10‑56 for more
information.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition
cycle. See Tire Pressure Monitor
Operation on page 10‑59 for more
information.
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Black plate (30,1)Chevrolet Avalanche Owner Manual - 2012
5-30 Instruments and Controls
Instantaneous Economy and
Active Fuel Management™
Indicator
If your vehicle has this display,
press the trip/fuel button until INST
ECON V8 displays. This display
shows the current fuel economy at a
particular moment and will change
frequently as driving conditions
change. This display shows the
instantaneous fuel economy in liters
per 100 kilometers (L/100 km) or
miles per gallon (mpg). Unlike
average economy, this screen
cannot be reset.
An Active Fuel Management
indicator will display on the right
side of the DIC, while INST ECON
displays on the left side. Active Fuel
Management allows the engine to
operate on either four or eight
cylinders, depending on your driving
demands. When Active Fuel
Management is active, V4 will
display on the DIC. When ActiveFuel Management is inactive, V8
will display. See
Active Fuel
Management
®on page 9‑30 for
more information.
Blank Display
This display shows no information.
Vehicle Information Menu
Items (with DIC Buttons)
T(Vehicle Information): Press
to scroll through the following menu
items:
Oil Life
Press the vehicle information
button until OIL LIFE REMAINING
displays. This display shows an
estimate of the oil's remaining useful
life. If you see 99% OIL LIFE
REMAINING on the display, that
means 99% of the current oil life
remains. The engine oil life system
will alert you to change the oil on a
schedule consistent with your
driving conditions. When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See
“CHANGE ENGINE OIL SOON”
under Engine Oil Messages on
page 5‑38. You should change the
oil as soon as you can. See Engine
Oil on page 10‑8. In addition to the
engine oil life system monitoring the
oil life, additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3 for more information.
Remember, you must reset the OIL
LIFE display yourself after each oil
change. It will not reset itself. Also,
be careful not to reset the OIL LIFE
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
see Engine Oil Life System on
page 10‑11.
Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Instruments and Controls 5-35
Oil Life
To access this display, the vehicle
must be in P (Park). Press the trip
odometer reset stem until OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of the
current oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See“CHANGE ENGINE OIL SOON”
under Engine Oil Messages on
page 5‑38. You should change the
oil as soon as you can. See Engine
Oil on page 10‑8. In addition to the
engine oil life system monitoring the
oil life, additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3 for more information. Remember, you must reset the OIL
LIFE display yourself after each oil
change. It will not reset itself. Also,
be careful not to reset the OIL LIFE
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
see
Engine Oil Life System on
page 10‑11.
Relearn Tire Positions
Your vehicle may have this display.
To access this display, the vehicle
must be in P (Park). If your vehicle
has the Tire Pressure Monitor
System (TPMS), after rotating the
tires or after replacing a tire or
sensor, the system must re-learn the
tire positions. To re-learn the tire
positions, see Tire Pressure Monitor
System on page 10‑58. See Tire
Inspection on page 10‑62, Tire
Rotation on page 10‑62 andTire
Messages on page 5‑42 for more
information.Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V(Set/Reset) or the trip
odometer reset stem.
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
Black plate (38,1)Chevrolet Avalanche Owner Manual - 2012
5-38 Instruments and Controls
If this message continues to appear,
have the system repaired by your
dealer as soon as possible to avoid
damage to the engine.
ENGINE OVERHEATED IDLE
ENGINE
Notice:If you drive the vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the
vehicle as soon as possible. See
Engine Overheating on
page 10‑22 for more information.
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down. See Engine
Coolant Temperature Gauge on
page 5‑14.
See Overheated Engine Protection
Operating Mode on page 10‑24 for
information on driving to a safe
place in an emergency.
ENGINE OVERHEATED STOP
ENGINE
Notice: If you drive the vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the
vehicle as soon as possible.
See Engine Overheating on
page 10‑22 for more information.
This message displays and a chime
sounds if the engine cooling system
reaches unsafe temperatures for
operation. Stop and turn off the
vehicle as soon as it is safe to do so
to avoid severe damage. This
message clears when the engine
has cooled to a safe operating
temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. See Engine
Oil Life System on page 10‑11 for
information on how to reset the
message. See Engine Oil on
page 10‑8 andMaintenance
Schedule on page 11‑3 for more
information.
ENGINE OIL HOT IDLE
ENGINE
This message displays when the
engine oil becomes hotter than the
normal operating temperature. Stop
and allow the vehicle to idle until it
cools down. See Engine Coolant
Temperature Gauge on page 5‑14.