Black plate (27,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-27
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Seats and Restraints 3-35
the passenger airbag(s). See
Passenger Sensing System on
page 3‑29.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑66 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑24. See your dealer for
service.
Black plate (41,1)Chevrolet Avalanche Owner Manual - 2012
Instruments and Controls 5-41
SERVICE SUSPENSION
SYSTEM
If your vehicle has the Autoride®
suspension system, this message
displays when the Autoride
suspension system is not operating
properly. Have your vehicle serviced
by your dealer.
SERVICE TRACTION
CONTROL
If your vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. SeeStabiliTrak
®System on
page 9‑46 for more information.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may come on if the
StabiliTrak system has not fully
initialized because of road
conditions or the incorrect tire size.
When the StabiliTrak system is fully
initialized, the message will turn off.
SeeStabiliTrak
®System on
page 9‑46 for more information.
If this message continues to be
displayed for multiple ignition cycles
and on different road surfaces, see
your dealer for service.
TRACTION XX
STABILITRAK XX
This message displays when the
traction control and/or StabiliTrak
systems have been turned on or off.
Adjust your driving accordingly.
To limit wheel spin and realize
the full benefits of the stability
enhancement system, you should
normally leave StabiliTrak on. However, you should turn
StabiliTrak off if the vehicle gets
stuck in sand, mud, ice, or snow
and you want to rock the vehicle to
attempt to free it, or if you are
driving in extreme off-road
conditions and require more wheel
spin. See
If the Vehicle Is Stuck on
page 9‑15. To turn the StabiliTrak
system on or off, see StabiliTrak
®
System on page 9‑46.
STABILITRAK OFF may also
display when the stability control
has been automatically disabled.
There are several conditions that
can cause this message to appear.
.One condition is overheating,
which could occur if StabiliTrak
activates continuously for an
extended period of time.
.The message also displays if the
brake system warning light is on.
SeeBrake System Warning
Light on page 5‑21.
Black plate (17,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-17
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label
is attached to the center
pillar (B-pillar). With the driver
door open, you will find the label
attached below the door lock
post (striker). The tire and
loading information label shows the number of occupant seating
positions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipment
tires (C) and the recommended
cold tire inflation pressures (D).
For more information on tires
and inflation see
Tires on
page 10‑49 andTire Pressure
on page 10‑56.
There is also important loading
information on the vehicle
Certification/Tire label. It tells
you the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axles. See
“Certification/Tire Label” later in
this section.
Black plate (19,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-19
Example 2
A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg
(750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)Example 3
A. Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
C. Available Cargo Weight = 0 kg (0 lbs)
Refer to your vehicle's tire and
loading information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is attached to the rear
edge of the driver door. The
label shows the size of your
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
10-2 Vehicle Care
When It Is Time for NewTires . . . . . . . . . . . . . . . . . . . . . . 10-63
Buying New Tires . . . . . . . . . . . 10-64
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-66
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-68
Wheel Replacement . . . . . . . . 10-68
Tire Chains . . . . . . . . . . . . . . . . . 10-69
If a Tire Goes Flat . . . . . . . . . . 10-70
Tire Changing . . . . . . . . . . . . . . 10-72
Secondary Latch System . . . 10-83
Full-Size Spare Tire . . . . . . . . 10-86
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-86
Towing
Towing the Vehicle . . . . . . . . . 10-91
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-91
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-96
Interior Care . . . . . . . . . . . . . . . . 10-99
Floor Mats . . . . . . . . . . . . . . . . 10-102
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
Black plate (49,1)Chevrolet Avalanche Owner Manual - 2012
Vehicle Care 10-49
Wheels and Tires
Tires
Every new GM vehicle has
high-quality tires made by a
leading tire manufacturer.
See the warranty manual for
information regarding the tire
warranty and where to get
service. For additional
information refer to the tire
manufacturer.
{WARNING
.Poorly maintained and
improperly used tires are
dangerous.
.Overloading the tires can
cause overheating as a result
of too much flexing. There
could be a blowout and a
serious crash. SeeVehicle
Load Limits on page 9‑16.
(Continued)
WARNING (Continued)
.Underinflated tires pose the
same danger as overloaded
tires. The resulting crash
could cause serious injury.
Check all tires frequently to
maintain the recommended
pressure. Tire pressure
should be checked when the
tires are cold.
.Overinflated tires are more
likely to be cut, punctured,
or broken by a sudden
impact—such as when
hitting a pothole. Keep tires
at the recommended
pressure.
.Worn or old tires can cause a
crash. If the tread is badly
worn, replace them.
.Replace any tires that have
been damaged by impacts
with potholes, curbs, etc.
(Continued)
WARNING (Continued)
.Improperly repaired tires
can cause a crash. Only the
dealer or an authorized tire
service center should repair,
replace, dismount, and mount
the tires.
.Do not spin the tires in
excess of 55 km/h (35 mph)
on slippery surfaces such
as snow, mud, ice, etc.
Excessive spinning may
cause the tires to explode.
20‐Inch Tires
If the vehicle has 20‐inch
P275/55R20 size tires, they are
classified as touring tires and
are designed for on road use.
The low‐profile, wide tread
design is not recommended for
off‐road driving. See Off-Road
Driving on page 9‑6, for
additional information.
Black plate (50,1)Chevrolet Avalanche Owner Manual - 2012
10-50 Vehicle Care
Notice:Low‐profile tires are
more susceptible to damage
from road hazards or curb
impact than standard profile
tires. Tire and/or wheel
assembly damage can occur
when coming into contact
with road hazards like,
potholes, or sharp edged
objects, or when sliding into a
curb. The warranty does not
cover this type of damage.
Keep tires set to the correct
inflation pressure and, when
possible, avoid contact with
curbs, potholes, and other
road hazards.Tire Sidewall Labeling
Useful information about a tire is
molded into the sidewall. The
examples show a typical
passenger and light truck tire
sidewall.
Passenger (P‐Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height, aspect ratio, construction type,
and service description. See the
“Tire Size”
illustration later in this
section for more detail.
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that
the tire is in compliance
with the U.S. Department of
Transportation Motor Vehicle
Safety Standards.