
Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
7-2 Infotainment System
To minimize taking your eyes off the
road while driving, do the following
while the vehicle is parked:
.Become familiar with the
operation and controls of the
audio system.
.Set up the tone, speaker
adjustments, and preset radio
stations.
For more information, see Defensive
Driving on page 9‑3.
Notice: Contact your dealer
before adding any equipment. Adding audio or communication
equipment could interfere with
the operation of the engine, radio,
or other systems, and could
damage them. Follow federal
rules covering mobile radio and
telephone equipment.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See
Retained Accessory Power
(RAP) on page 9‑28 for more
information.
Navigation/Radio System
For vehicles with a navigation radio
system, see the separate Navigation
System Manual.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2012
7-4 Infotainment System
Radio with USB, CD, and DVD (MP3)
The vehicle has one of these radios
as its audio system.
Radios with CD and DVD
Vehicles with a USB, CD, and
DVD radio have a Bose®Surround
Sound System. Some of its features are explained later in this section
under,
“Adjusting the Speakers
(Balance/Fade).”
Vehicles with a USB, CD, and
DVD radio may have a Rear Seat
Entertainment (RSE) system. See
Rear Seat Entertainment (RSE) System on page 7‑35
for more
information on the vehicle's RSE
system.
The DVD player is the top slot on
the radio faceplate. The player
is capable of reading the DTS
programmed DVD Audio or DVD
Video media, (DTS and DTS Digital
Surround are registered trademarks
of Digital Theater Systems, Inc.).
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
Using the Radio
O(Power/Volume): Press to turn
the system on and off.
Turn clockwise or counterclockwise
to increase or decrease the volume.
4(Information) (If Available):
Press to switch the display between
the radio station frequency and the
time. While the ignition is off, press
this button to display the time.

Black plate (15,1)Chevrolet Avalanche Owner Manual - 2012
Infotainment System 7-15
Playing a CD
If the ignition or radio is turned off,
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The
CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. SeeRear Seat Audio (RSA)
System on page 7‑45 for more
information.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 inch) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner. CD/AUX (CD/Auxiliary):
Press to
cycle through CD or Auxiliary when
listening to the radio. The CD icon
and a message showing the disc
and/or track number displays when
a CD is in the player. Press again
and the system automatically
searches for an auxiliary input
device, see, Auxiliary Devices on
page 7‑30 for more information. If a
portable audio player is not
connected, “No Input Device Found”
displays.
4(Information): Press to display
additional text information related to
the current song. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK: Press to go to the start of
the current track, if more than ten
seconds on the CD have played.
Press to go to the previous track if
less than ten seconds on the CD
have played.
Press and hold, or press multiple
times to continue moving backward
through the tracks on the CD.
¨SEEK: Press to go to the next
track.
Press and hold, or press multiple
times to continue moving forward
through the tracks on the CD.
sREV (Fast Reverse): Press
and hold to reverse playback quickly
within a track.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track.

Black plate (21,1)Chevrolet Avalanche Owner Manual - 2012
Infotainment System 7-21
Ejecting a Disc
ZCD (Eject):Press and release
to eject the disc that is currently
playing. The CD ejects from the
bottom slot. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds the disc
automatically pulls back into the
player.
ZDVD (Eject): Press and
release to eject the disc that is
currently playing in the top slot.
A beep sounds and Ejecting Disc
displays.
If loading and reading of a disc
cannot be completed, due to
unknown format, etc., and the disc
fails to eject, press and hold for
more than five seconds to force the
disc to eject.
Playing a CD (in Either the
DVD or CD Slot)
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source. The
CD is controlled by the buttons on
the radio faceplate or by the RSA
unit. See Rear Seat Audio (RSA)
System on page 7‑45 for more
information. The DVD/CD decks
(the upper slot is the DVD deck and
the lower slot is the CD deck) of the
radio are compatible with most
audio CDs, CD-Rs, CD-RWs,
and MP3s.
When a CD is inserted, the text tab
DVD or CD symbol displays on the
left side of the radio display. As
each new track starts to play, the
track number displays. The CD player can play the smaller
8 cm (3 in) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.
DVD/CD AUX (Auxiliary):
Press to
cycle through DVD, CD, or Auxiliary
when listening to the radio. The
DVD/CD text tab and a message
showing the track or chapter
number will display when a disc is in
either slot. Press the DVD/CD AUX
button again and the system
automatically searches for an
auxiliary input device; see Auxiliary
Devices on page 7‑30 for more
information. If a portable audio
player is not connected, “No Aux
Input Device” displays. If a disc is in
both the DVD slot and the CD slot,
the DVD/CD AUX button cycles
between the two sources and does
not indicate “No Aux Input Device.”

Black plate (27,1)Chevrolet Avalanche Owner Manual - 2012
Infotainment System 7-27
If a front auxiliary device is
connected, the DVD/CD AUX
button cycles through all available
options, such as: DVD slot, CD slot,
front auxiliary, and rear auxiliary (if
available). See“Using the Auxiliary
Input Jack” inAuxiliary Devices on
page 7‑30 or“Audio/Video (A/V)
Jacks” underRear Seat
Entertainment (RSE) System on
page 7‑35 for more information.
If a disc is inserted into the top DVD
slot, the rear seat operator can turn
on the video screen and use the
remote control to navigate the CD
(tracks only) through the remote
control.
O(Power): Press to turn the radio
on or off. Turn clockwise or
counterclockwise to increase or
decrease the volume. Press and
hold for more than two seconds to
turn off the entire radio and Rear
Seat Entertainment (RSE) system
and to start the Parental Control
feature. Parental Control prevents the rear seat occupant from
operating the Rear Seat Audio
(RSA) system or remote control.
A lock symbol displays next to the
clock display. The Parental Control
feature remains on until the knob is
pressed and held for more than
two seconds again, or until the
driver turns the ignition off and
exits the vehicle.
f(Tune):
Turn to select tracks on
a CD or DVD.
©SEEK: Press to return to the start
of the current track or chapter.
Press again to go to the previous
track or chapter. This button might
not work when the DVD is playing
the copyright information or the
previews.
¨SEEK: Press to go to the next
track or chapter. This button might
not work when the DVD is playing
the copyright information or the
previews.
sREV (Fast Reverse): Press to
quickly reverse the CD or DVD at
five times the normal speed. To stop
fast reversing, press again. This
button might not work when the
DVD is playing the copyright
information or the previews.
\FWD (Fast Forward): Press
to fast forward the CD or DVD at
five times the normal speed. To stop
fast forwarding, press again. This
button might not work when the
DVD is playing the copyright
information or the previews.
Using Softkeys to Play a DVD-V
(Video)
Once a DVD-V is inserted, the radio
display menu shows several tab
options for playback. Press the
softkey located under any tab option
during DVD-V playback.
r/j(Play/Pause): Press either
the Play or Pause tab displayed on
the radio, to toggle between pausing
or restarting playback of a DVD.

Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Infotainment System 7-35
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have an Overhead
DVD Rear Seat
Entertainment (RSE) system. The
RSE system works with the
vehicle's audio system. The DVD
player is part of the front radio. The
RSE system includes a radio with a
DVD player, a video display screen,
audio/video jacks, two wireless
headphones, and a remote control.
SeeCD/DVD Player on page 7‑19
for more information on the vehicle's
DVD system.
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so.
In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above −20°C (−4°F) or below
60°C (140°F). If the temperature of
the vehicle is outside this range,
heat or cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA),
DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.

Black plate (43,1)Chevrolet Avalanche Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (52,1)Chevrolet Avalanche Owner Manual - 2012
7-52 Infotainment System
Using the“Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.