Black plate (12,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-12 Customer Information
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances,
such as natural phenomena
of an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from
the services provided.
.Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are
of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
E-mail
[email protected]
Cadillac reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Black plate (14,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-14 Customer Information
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Black plate (17,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
Customer Information 13-17
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Black plate (7,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Qand ask an Advisor. Advisors
can speak French or Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Qto try the
call again or try again after driving a
few miles into another cellular area.
Black plate (6,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
i-6 INDEX
Fuel EconomyDriving . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Fuses EngineCompartment
Fuse Block . . . . . 10-40, 10-44, 10-47, 10-51
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-40
Rear Compartment
Fuse Block . . . . . 10-54, 10-56, 10-58, 10-60
G
Garage Door Opener . . . . . . . . . . 5-53
Programming . . . . . . . . . . . . . . . . . 5-53
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-51
Gauges Boost . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-16
Engine Oil Pressure . . . . . . . . . . 5-15
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13 Gauges (cont.)
Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Vehicle Care . . . . . . . . . . . . . . . . . . 10-3
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-37
Hard Drive Device (HDD) . . . . . . 7-28
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2Active . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Headlamps Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . . 6-5
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-34
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-37 Headlamps (cont.)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-37
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-26
Washer . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-28
Heater Engine Coolant . . . . . . . . . . . . . . . 9-22
High-Beam On Light . . . . . . . . . . . 5-26
High-Speed Operation . . . . . . . . 10-72
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
Hydraulic Clutch . . . . . . . . . . . . . . 10-14
Black plate (7,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
INDEX i-7
I
Ignition Positions . . . . . . . . 9-16, 9-18
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-31
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-25
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-37
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . .10-104
K
Key and Lock Messages . . . . . . . 5-37
Keyless Entry Remote (RKE) System . . . 2-5, 2-6
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-65
Lamp Messages . . . . . . . . . . . . . . . 5-39
Lamps Daytime Running (DRL) . . . . . . . 6-3
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-9
License Plate . . . . . . . . . . . . . . . 10-38
Malfunction Indicator . . . . . . . . . 5-19
On Reminder . . . . . . . . . . . . . . . . . 5-26
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-49
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-43
Liftgate Carbon Monoxide . . . . . . . . . . . . . 2-20 Light
StabiliTrak®OFF . . . . . . . . . . . . . 5-23
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting Adaptive Forward . . . . . . . . . . . . . . 6-5
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Parade Dimming . . . . . . . . . . . . . . . 6-8
Lights Airbag Readiness . . . . . . . . . . . . . 5-17
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-23
Brake System Warning . . . . . . . 5-22
Charging System . . . . . . . . . . . . . 5-19
Cruise Control . . . . . . . . . . . . . . . . 5-27
Engine Coolant Temperature Warning . . . . . . . 5-24
Engine Oil Pressure . . . . . . . . . . 5-25
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-26
High-Beam On . . . . . . . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Black plate (12,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
i-12 INDEX
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . 10-31
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-23
Out of Park . . . . . . . . . . . . . . . . . . . 9-24
Side Blind Zone Alert . . . . . . . . . . 9-45
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-5
Spare Tire Compact . . . . . . . . . . . . . . . . . . . 10-103
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speed Limiter, Engine . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-23
System . . . . . . . . . . . . . . . . . . . . . . . 9-39
Start Vehicle, Remote . . . . . . . . . 2-12
Starter Switch Check . . . . . . . . . 10-30
Starting the Engine . . . . . . . 1-4, 9-20 Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-24
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-6
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-6
Storing the Tire Sealant and
Compressor Kit . . . . . .10-93, 10-94
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-32
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-6T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Text Telephone (TTY) Users . . . 13-6
Theft-DeterrentSystems . . . . . . . . . . . . . . . 2-25, 2-26
Immobilizer . . . . . . . . . . . . . . . . . . . 2-25
Thigh Support Adjustment . . . . . . 3-6
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires
Buying New Tires . . . . . . . . . . . 10-79
Chains . . . . . . . . . . . . . . . . . . . . . . 10-83
Changing . . . . . . . . . . . . . . . . . . . 10-95
Compact Spare . . . . . . . . . . . . 10-103
Designations . . . . . . . . . . . . . . . 10-67
Different Size . . . . . . . . . . . . . . . 10-80
If a Tire Goes Flat . . . . . . . . . . 10-84
Inflation Monitor System . . . . 10-73
Inspection . . . . . . . . . . . . . . . . . . 10-76
Low Profile . . . . . . . . . . . . . . . . . 10-64
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Pressure . . . . . . . . . . . . . . . . . . . . 10-72
Pressure Light . . . . . . . . . . . . . . . . 5-25
Pressure Monitor System . . . 10-72
Rotation . . . . . . . . . . . . . . . . . . . . 10-77
Sealant andCompressor Kit . . . . . . . . . . . 10-86
Black plate (13,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
INDEX i-13
Tires (cont.)Sealant and
Compressor Kit,
Storing . . . . . . . . . . . . . 10-93, 10-94
Sidewall Labeling . . . . . . . . . . . 10-65
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-68
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-81
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-82
Wheel Replacement . . . . . . . . 10-82
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-78
Winter . . . . . . . . . . . . . . . . . . . . . . 10-64
Towing Driving Characteristics . . . . . . . . 9-56
Equipment . . . . . . . . . . . . . . . . . . . . 9-61
General Information . . . . . . . . . . 9-55
Recreational Vehicle . . . . . . . 10-108
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Vehicle . . . . . . . . . . . . . . . . . . . . 10-108 Traction
Control System (TCS) . . . . . . . . 9-38
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-24
Limited-Slip Rear Axle . . . . . . . . 9-41
Trailer Towing . . . . . . . . . . . . . . . . . 9-59
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid, Automatic . . . . . . . . . . . . 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . . 5-44
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-13
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
U
Ultrasonic Parking Assist . . . . . . 9-44
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-81
Universal Remote System . . . . . 5-53 Operation . . . . . . . . . . . . . . . . . . . . . 5-57
Programming . . . . . . . . . . . . . . . . . 5-53
Up-Shift Light . . . . . . . . . . . . . . . . . . 5-23
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Identification
Number (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-11
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Personalization . . . . . . . . . . . . . . . 5-46
Remote Start . . . . . . . . . . . . . . . . . 2-12
Security . . . . . . . . . . . . . . . . . . . . . . 2-24
Speed Messages . . . . . . . . . . . . . 5-45
Towing . . . . . . . . . . . . . . . . . . . . . 10-108