2012 BMW Z4 SDRIVE35I service

Breakdown assistanceVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
Hazard warning system
The button for the hazard warning system is lo‐
cated on the center console.
Emergency Request
Requirements
▷Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.▷BMW Assist is activated.▷Radio ready state is activated.▷The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.▷The Assist system is operable.Only press the SOS button in an emergency.
Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract▷After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.▷Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request
1.Briefly press the cover flap to open.2.Press the SOS button until the LED in the
button lights up.▷The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.▷The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.Seite 176MobilityBreakdown assistance176
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After the Emergency Request arrives at the
BMW Assist Response Center, the BMW
Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.▷If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle
The warning triangle is located in a holder in the
trunk lid. Press the tabs to take it out.
First aid kit
The first aid pouch is located on the lateral stor‐
age shelf behind the seats.
Some of the articles contained in the first aid
pouch have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Jump-starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
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Tow-starting and towing
Tow fitting
The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front or rear of the BMW.
It is stored in the onboard vehicle tool kit under
the floor panel in the trunk, refer to page 170.
Tow fitting, information on use▷Use only the tow fitting provided with
the vehicle and screw it all the way in.▷Use the tow fitting for towing on paved roads
only.▷Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the ve‐
hicle can occur.◀
Screw thread
Front
Release the cover panel in the bumper:
Press on the recess at the bottom left in the
cover panel.
Rear
Release the cover panel in the bumper:
Press on the recess at the bottom center in the
cover panel.
Towing
General information Light towing vehicle
The towing vehicle must not be lighter
than the vehicle being towed; otherwise, it will
not be possible to control the vehicle re‐
sponse.◀
Attaching the tow bar/tow rope correctly
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀
8-gear Sport automatic transmission
The vehicle is not permitted to be towed. Con‐
tact a service center in the event of a breakdown.
Observe in the event of a breakdown
Have the vehicle transported on a loading
platform only, or damage may occur.◀
Observe before towing The parking brake is blocked
The parking brake cannot be released
manually.
When the parking brake is blocked, do not tow
with the front axle lifted or the vehicle can be
damaged.
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Contact your service center.◀
Manual transmission
Gearshift lever in neutral position.
7-gear Sport automatic transmission Manually release the transmission lock
Manually release the transmission lock,
even if there is no malfunction involving the
transmission. Otherwise, there is the danger
that the transmission lock will be engaged au‐
tomatically during towing.◀
Manually release the transmission lock, refer to
page 58.
Adhere to the towing speed and distance
Do not exceed a towing speed of 30 mph/
50 km/h and a towing distance of 30 miles/50 km
or damage to the transmission can occur.◀
Observe during towing Observe the notes on towing
Observe all notes on towing or vehicle
damage or accidents can occur.◀▷Make sure that the ignition is switched on;
otherwise, the low beams, tail lamps, turn
signals, and windshield wipers may be un‐
available.▷When the engine is stopped, there is no
power assist. Consequently, more force
needs to be applied when braking and steer‐
ing.▷Larger steering wheel movements are re‐
quired.▷Switch on the hazard warning system, de‐
pending on local regulations.▷If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.▷Do not tow the vehicle with the rear axle
tilted, as the front wheels could turn.Towing methods
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Tow bar
The tow fittings used should be on the same
side on both vehicles.
Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:▷Clearance and maneuvering capability will
be sharply limited during cornering.▷The tow bar will generate lateral forces if it
is attached offset.
Tow rope
When starting to tow the vehicle, make sure that
the tow rope is taut.
To avoid jerking and the associated stresses on
the vehicle components when towing, always
use nylon ropes or nylon straps.
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is se‐
cured on other parts of the vehicle.◀
Tow truck Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Secure the vehicle against rolling off
Apply the parking brake after towing and
secure the vehicle against rolling off if neces‐
sary.
Have the operability of transmission position P
checked by the service center.◀
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Transmission position P is engaged automati‐
cally:▷Automatically after approx. 30 minutes.▷When the remote control is removed from
the ignition lock.
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.▷Thaw ice with de-icing spray; do not use an
ice scraper.
Retractable hardtop
When you open a wet hardtop, water drops may
run into the cargo area. If necessary, remove
items from the cargo area beforehand to avoid
water stains or soiling.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action can
be reduced and corrosion of the brake discs can
occur.
Vehicle care
Car care products
BMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐
cles.
Cleansers can contain substances that are dan‐
gerous and harmful to your health.◀
Vehicle paint
Regular care contributes to driving safety and
value retention.
Environmental influences can act on the vehicle
paint. Tailor the frequency and extent of your car
care to these influences.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every two
months.
Clean light-colored leather more frequently as
dust and dirt are more noticeable.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from the
service center.
Upholstery material care
Vacuum regularly with a vacuum cleaner.
If they are very dirty, e.g., beverage stains, use a
soft sponge or microfiber cloth with a suitable
interior cleaner.
Clean the upholstery down to the seams using
large sweeping motions. Avoid rubbing the ma‐
terial vigorously.
Damage from Velcro® fasteners
Open Velcro® fasteners on pants or other
articles of clothing can damage the seat covers.
Ensure that any Velcro® fasteners are closed. ◀Seite 183CareMobility183
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could hit and damage the seal on the windshield
and the sun visor.◀
Sensors/cameras
To clean the sensors or cameras of equipment
such as the High-beam Assistant or Park Dis‐
tance Control PDC, use a cloth moistened with
a small amount of glass cleaner.
Displays/screens
Use a microfiber cloth to clean the Control Dis‐
play or instrument cluster, for example.
Cleaning displays
Do not use chemical or household cleans‐
ers.
Keep all fluids and moisture away from the unit.
Otherwise, they could affect or damage surfa‐
ces or electrical components.
Avoid pressing too hard when cleaning and do
not use abrasive materials; otherwise, damage
can result.◀
Long-term vehicle storage
Your service center can advise you on what to
consider when storing the vehicle for longer
than three months.Seite 185CareMobility185
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12CauseHow to respondThe ignition is switched on and driver's door
is open.Switch off the ignition, refer to
page 45, or close the driver's
door.To drive through automatic car washes, the
transmission can be shifted to N. After approx.
30 minutes, the transmission automatically
changes to P. The indicator lamp lights up just
before the gear is changed automatically.To keep the transmission in
transmission position N, switch
on the ignition.For some functions, the indicator lamp lights
up if the desired function cannot be executed
at the moment.The parking lamps are still on.Switch off the parking lamps, re‐
fer to page 68.The roadside parking lamps are still onSwitch off the roadside parking
lamps, refer to page 70.A door is open.The hood is open.Lights up in red:Roof activation system failure.Roof cannot be moved. If the re‐
tractable hardtop does not lock,
contact your nearest service
center.The roof activation system is malfunctioning.Roof movement incomplete.
Please check if the roof is
blocked, then press or pull the
switch again.The roof is not locked.Open the roof fully and close it
again. Only continue driving after
taking this measure.Lights up in yellow:High temperature of roof motor.Roof activation temporarily lim‐
ited to closing only.Seite 188MobilityIndicator/warning lamps188
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12CauseHow to respondThe cargo area partition is not in the lower‐
most position.Press down the cargo area parti‐
tion until it engages on both
sides.Roof activation only possible while vehicle is
stationary.The vehicle is not level; roof activation is not
possible.Move the vehicle to a level sur‐
face.The trunk lid is open.The fuel cap is missing or loose.Make sure that the fuel cap is
correctly positioned and close it
until it clicks audibly. Do not jam
the strap between the fuel cap
and the vehicle.The windshield washer fluid level is too low.Add washer fluid as soon as pos‐
sible, refer to page 52.Lights up in red:Service is due.Arrange a service appointment.
Check the service requirements,
refer to page 65.Lights up in yellow:The engine will start the next time the Start/
Stop button is touched, possibly without the
brake or clutch being depressedThe remote control is malfunctioning or, in
cars with Comfort Access, was not detected.The engine cannot be started.
Have the remote control
checked, if necessary.The battery in the remote control is dis‐
charged.Use the remote control for a lon‐
ger journey or, in cars with Com‐
fort Access, replace the battery.The belt tensioners and/or airbag system has
failed.Have the system checked imme‐
diately.Seite 189Indicator/warning lampsMobility189
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