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After the Emergency Request arrives at the
BMW Assist Response Center, the BMW
Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.▷If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle
The warning triangle is located in a holder in the
trunk lid. Press the tabs to take it out.
First aid kit
The first aid pouch is located on the lateral stor‐
age shelf behind the seats.
Some of the articles contained in the first aid
pouch have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Jump-starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
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Preparation1.Check that the battery of the other vehicle
has a voltage of 12 V. This information can
be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
Make sure that there is no contact be‐
tween the bodywork of the two vehicles;
otherwise, there is the danger of short cir‐
cuits.◀
Starting aid terminals
Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀
The so-called starting aid terminal in the engine
compartment acts as the battery's positive ter‐
minal.
The body ground or a special nut acts as the
negative terminal.
Connecting jumper cables1.Pull off the cap of the BMW starting aid ter‐
minal.2.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting aid
terminal of the vehicle providing assistance.3.Attach the other end of the cable to the pos‐
itive terminal of the battery, or to the corre‐
sponding starting aid terminal of the vehicle
to be started.4.Attach one terminal clamp of the negative
jumper cable to the negative terminal of the
battery, or to the corresponding engine or
body ground of the vehicle providing assis‐
tance.5.Attach the other end of the cable to the neg‐
ative terminal of the battery, or to the corre‐
sponding engine or body ground of the ve‐
hicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1.Start the engine of the assisting vehicle and
let it run for several minutes at an increased
idle speed.
If the vehicle being started has a diesel en‐
gine: let the engine of the assisting vehicle
run for approx. 10 minutes.2.Start the engine of the vehicle being started
in the usual way.
If the first starting attempt is not successful,
wait a few minutes before making another
attempt in order to allow the discharged bat‐
tery to recharge.3.Let both engines run for several minutes.4.Disconnect the jumper cables in the reverse
order.
Check the battery and recharge if necessary.
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Tow-starting and towing
Tow fitting
The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front or rear of the BMW.
It is stored in the onboard vehicle tool kit under
the floor panel in the trunk, refer to page 170.
Tow fitting, information on use▷Use only the tow fitting provided with
the vehicle and screw it all the way in.▷Use the tow fitting for towing on paved roads
only.▷Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the ve‐
hicle can occur.◀
Screw thread
Front
Release the cover panel in the bumper:
Press on the recess at the bottom left in the
cover panel.
Rear
Release the cover panel in the bumper:
Press on the recess at the bottom center in the
cover panel.
Towing
General information Light towing vehicle
The towing vehicle must not be lighter
than the vehicle being towed; otherwise, it will
not be possible to control the vehicle re‐
sponse.◀
Attaching the tow bar/tow rope correctly
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀
8-gear Sport automatic transmission
The vehicle is not permitted to be towed. Con‐
tact a service center in the event of a breakdown.
Observe in the event of a breakdown
Have the vehicle transported on a loading
platform only, or damage may occur.◀
Observe before towing The parking brake is blocked
The parking brake cannot be released
manually.
When the parking brake is blocked, do not tow
with the front axle lifted or the vehicle can be
damaged.
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Contact your service center.◀
Manual transmission
Gearshift lever in neutral position.
7-gear Sport automatic transmission Manually release the transmission lock
Manually release the transmission lock,
even if there is no malfunction involving the
transmission. Otherwise, there is the danger
that the transmission lock will be engaged au‐
tomatically during towing.◀
Manually release the transmission lock, refer to
page 58.
Adhere to the towing speed and distance
Do not exceed a towing speed of 30 mph/
50 km/h and a towing distance of 30 miles/50 km
or damage to the transmission can occur.◀
Observe during towing Observe the notes on towing
Observe all notes on towing or vehicle
damage or accidents can occur.◀▷Make sure that the ignition is switched on;
otherwise, the low beams, tail lamps, turn
signals, and windshield wipers may be un‐
available.▷When the engine is stopped, there is no
power assist. Consequently, more force
needs to be applied when braking and steer‐
ing.▷Larger steering wheel movements are re‐
quired.▷Switch on the hazard warning system, de‐
pending on local regulations.▷If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.▷Do not tow the vehicle with the rear axle
tilted, as the front wheels could turn.Towing methods
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Tow bar
The tow fittings used should be on the same
side on both vehicles.
Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:▷Clearance and maneuvering capability will
be sharply limited during cornering.▷The tow bar will generate lateral forces if it
is attached offset.
Tow rope
When starting to tow the vehicle, make sure that
the tow rope is taut.
To avoid jerking and the associated stresses on
the vehicle components when towing, always
use nylon ropes or nylon straps.
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is se‐
cured on other parts of the vehicle.◀
Tow truck Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Secure the vehicle against rolling off
Apply the parking brake after towing and
secure the vehicle against rolling off if neces‐
sary.
Have the operability of transmission position P
checked by the service center.◀
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Manual transmission
Have the BMW transported with a tow truck with
a so-called lift bar or on a flat bed.
Sport automatic transmission
Have the BMW transported on a flat bed.
Tow-starting
With the Sport automatic transmission, the en‐
gine cannot be started by tow-starting.
If possible, do not tow-start the vehicle but start
the engine by jump-starting, refer to page 177,
it. If the vehicle is equipped with a catalytic con‐
verter, only tow-start while the engine is cold.
1.Switch on the hazard warning system and
comply with local regulations.2.Switch on the ignition, refer to page 45.3.Shift into 3rd gear.4.Have the vehicle tow-started with the clutch
pressed and slowly release the clutch. After
the engine starts, immediately depress the
clutch completely again.5.Stop at a suitable location, remove the tow
bar or rope, and switch off the hazard warn‐
ing system.6.Have the vehicle checked.Seite 181Breakdown assistanceMobility181
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CareVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
Car washes
Notes Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of 140 ℉/
60 ℃.
Holding them too close or using excessively
high pressures or temperatures can cause dam‐
age or preliminary damage that may then lead to
long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the seals of the retractable hardtop and
the exterior sensors and cameras, for Park Dis‐
tance Control, for instance, for extended periods
of time and only from a distance of at least 12 in/
30 cm.◀
Wash your vehicle frequently, particularly in win‐
ter.
Intense soiling and road salt can damage the ve‐
hicle.Washing in automatic car washes
Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.
Notes
Note the following:▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width of
the vehicle.▷Deactivate the rain sensor, refer to page 51,
to avoid unintentional wiper activation.▷Unscrew the road antenna.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash
The vehicle is able to roll if the following steps
are taken.
Manual transmission
1.Shift to neutral.2.Release the parking brake, refer to page 49.3.Switch the engine off.4.Leave the remote control in the ignition lock.
Sport automatic transmission
1.Insert the remote control into the ignition
lock, even with Comfort Access.2.Engage transmission position N.3.Release the parking brake, refer to page 49.4.Switch the engine off.5.Leave the remote control in the ignition lock
so that the vehicle can roll.Seite 182MobilityCare182
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Transmission position P is engaged automati‐
cally:▷Automatically after approx. 30 minutes.▷When the remote control is removed from
the ignition lock.
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.▷Thaw ice with de-icing spray; do not use an
ice scraper.
Retractable hardtop
When you open a wet hardtop, water drops may
run into the cargo area. If necessary, remove
items from the cargo area beforehand to avoid
water stains or soiling.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action can
be reduced and corrosion of the brake discs can
occur.
Vehicle care
Car care products
BMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐
cles.
Cleansers can contain substances that are dan‐
gerous and harmful to your health.◀
Vehicle paint
Regular care contributes to driving safety and
value retention.
Environmental influences can act on the vehicle
paint. Tailor the frequency and extent of your car
care to these influences.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every two
months.
Clean light-colored leather more frequently as
dust and dirt are more noticeable.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from the
service center.
Upholstery material care
Vacuum regularly with a vacuum cleaner.
If they are very dirty, e.g., beverage stains, use a
soft sponge or microfiber cloth with a suitable
interior cleaner.
Clean the upholstery down to the seams using
large sweeping motions. Avoid rubbing the ma‐
terial vigorously.
Damage from Velcro® fasteners
Open Velcro® fasteners on pants or other
articles of clothing can damage the seat covers.
Ensure that any Velcro® fasteners are closed. ◀Seite 183CareMobility183
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Caring for special components
Light-alloy wheels
Use wheel cleaner, particularly during the winter
months. Do not use aggressive, acidic, strongly
alkaline or abrasive cleaners, or steam jets
above 140 ℉/60 ℃; follow the manufacturer's
instructions.
Chrome surfaces
Carefully clean components such as the radiator
grille or door handles with an ample supply of
water, possibly with shampoo added, particu‐
larly when they have been exposed to road salt.
Rubber components
Aside from water, treat only with rubber cleans‐
ers.
When cleaning rubber seals, do not use any sil‐
icon-containing car care products in order to
avoid damage or reduced noise damping.
Fine wood parts
Clean fine wood facing and fine wood compo‐
nents only with a moist rag. Then dry with a soft
cloth.
Plastic components
These include:▷Imitation leather surfaces.▷Headliner.▷Lamp lenses.▷Instrument cluster cover.▷Matte black spray-coated components.▷Painted parts in the interior.
Clean with a microfiber cloth.
Moisten the cloth lightly with water if necessary.
Do not soak the headliner.
Do not use cleansers that contain alcohol
or solvents
Do not use cleansers that contain alcohol or sol‐
vents, such as lacquer thinners, heavy-duty
grease removers, fuel, or such; this could lead to
surface damage.◀
Safety belts
Dirty belt straps impede the reeling action and
thus have a negative impact on safety.
No chemical cleaning
Do not clean chemically; this can destroy
the webbing.◀
Use only a mild soapy solution, with the safety
belts clipped into their buckles.
Do not allow the reels to retract the safety belts
until they are dry.
Carpets and floor mats No objects in the area around the pedals
Keep floor mats, carpets, and any other
objects out of the area of motion of the pedals;
otherwise, the function of the pedals could be
impeded while driving
Do not place additional floor mats over existing
mats or other objects.
Only use floor mats that have been approved for
the vehicle and can be properly fixed in place.
Ensure that the floor mats are securely fastened
again when they are returned after being re‐
moved, such as for cleaning.◀
Floor mats can be removed from the passenger
compartment for cleaning.
When returning the floor mats, secure them
again to prevent slipping.
If the floor carpets are very dirty, clean with a
microfiber cloth and water or a textile cleaner. To
prevent matting of the carpet, rub back and forth
in the direction of travel only.
Cleaning the interior
When cleaning the interior, do not move
both seats all the way forward while moving
them to their uppermost position and leaning
the backrests forward. Otherwise, the seatsSeite 184MobilityCare184
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