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ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.
Services offered
▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
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the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷The vehicle is equipped with the BMW As‐
sist and Bluetooth system.▷BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even if the TeleServices are not active, a voice
contact to Roadside Assistance is still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Activating or updating
TeleServices or BMW Assist
To be able to use the services of TeleServices
or BMW Assist, they must be activated.1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."SET"5."SETUP"6."YES"
TeleServices and, if necessary, BMW Assist
are activated and the data exchange with the
service center can begin. Activation take
several minutes. The respective status is
shown on the display.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
Starting the Concierge service
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"Seite 146CommunicationConnectedDrive146
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4."CONCIE"5.Press the right knob to call the Concierge
service.
Reading messages
Message was not read yet.
Dialing a transferred phone number
1.Select the message and press the knob.2.Select the phone number and press the
knob.
Deleting a message
1.Select the message and press the knob.2."DEL"
Roadside Assistance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."RDASST"
Contact is established to Roadside Assis‐
tance. Roadside Assistance performs an in-
depth diagnosis of the vehicle.5."ACCEPT"
Depending on the procedure Roadside As‐
sistance uses to assist you, press the but‐
ton.
Automatic Service Request
The data regarding the maintenance status of
your vehicle or pertaining to legally mandated
inspections are automatically transmitted be‐
fore a service due date.
Manual service request1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."SERV."
The data relevant to the service are transmitted.
Your service center will contact you to arrange a
service appointment.
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."BMW"
My Info
This service can be used to transmit text mes‐
sages to the vehicle in conjunction with phone
numbers via the BMW Assist Internet portal and
to display these.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."MYINF"
The transmitted messages are displayed
automatically.5.To display an existing message: select the
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Up to ten messages can be displayed. If more
messages are received, existing messages are
deleted automatically.
Reading messages
Message was not read yet.
Dialing a transferred phone number
If you received a message containing a phone
number, you can forward it to your phone and
dial the phone number.
1.Select the message and press the knob.2."CALL"
Deleting a message
1.Select the message and press the knob.2."DEL"
Services status
Displaying the services
You are informed of any changes to the Tele‐
Services or BMW Assist offer. In this case, you
should update the services.
1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."SET"5."STATUS"6.Turn the right knob to display the activated
services.Displaying vehicle data
If TeleServices or BMW Assist is activated, you
can have the vehicle identification number of
your vehicle displayed.1.Switch on the radio ready state or the igni‐
tion.2. Press the button.3."ASSIST"4."SET"5."PROFIL"
The BMW Assist profile of the vehicle is dis‐
played.
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Mobility
In order to always ensure your mobility, you will find important information on operating fluids,wheels and tires, maintenance and Roadside Assistance in the following.Online Edition for Part no. 01 40 2 609 184 - 09 11 500
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RefuelingVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
General information Refuel promptly
At the latest, refuel at a range of 30 miles/
50 km; otherwise, the engine function is not en‐
sured and damage may occur.◀
Notes Switch off the engine before refueling
Always switch off the engine before refu‐
eling; otherwise, fuel cannot be added to the
tank and a message will be displayed.◀
Observe when handling fuel▷Take all precautionary measures and
observe all applicable regulations
when handling fuel.▷Do not carry any spare fuel containers in
your vehicle. They can develop a leak and
cause an explosion or cause a fire in the
event of an accident.◀Fuel filler flap
Opening1.Briefly press the rear edge of the fuel filler
flap.2.Turn the fuel cap counterclockwise.3.Place the fuel cap in the bracket attached to
the fuel filler flap.
Closing
Fit the fuel cap and turn it clockwise until you
clearly hear a click.
Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be closed
properly and fuel vapors can escape.◀
The warning lamp lights up briefly if
the fuel cap is loose or missing. If this
occurs, close the cap correctly.
Manually unlocking fuel filler flap
In the event of a malfunction, you can release the
fuel filler flap manually:
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