2012 BMW ACTIVEHYBRID 5 service

▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card are
transmitted.▷It may not be possible to display phone book
entries with special characters.▷The number of phone book entries being
stored is too high.▷Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source? The mobile phone must be con‐
nected as a telephone.▷Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, contact
the hotline or service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone" or
"Loudspeak."5.To adjust: turn the controller.6.To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to the additional telephone is
automatically rejected if there is an active call on
the other telephone.
Accepting a call
Via iDrive
"Accept"
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Via the button on the steering wheelPress the button.
Via the instrument cluster
"Accept"
Rejecting a call
Via iDrive
"Reject"
Via the instrument cluster
"Reject"
Ending a call
Via iDrive
"End call"
Via the button on the steering wheel Press the button.
Via the instrument cluster
"End call"
Entering a phone number
Dialing a number
1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
The phone number can also be entered by voice.
Calls with multiple parties
General information
You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
If a second call comes in during an ongoing call,
a call waiting signal sounds where appropriate.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active call.
1."Telephone"2."Active calls"3. "Hold"Seite 231TelephoneCommunication231
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The existing call is put on hold.4.Dial the new phone number or select it from
a list.
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
The call on hold is resumed.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
1."Telephone"2."Active calls"3. "Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷When a new connection is established.▷When switching between call parties.DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code via iDrive.
Phone book
Displays
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
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Calling a contactSymbolMeaning Contact with one stored phone num‐
ber. Contact with more than one stored
phone number. Call not possible; mobile phone with‐
out reception or network, or Service
Request is active.
For contacts with one stored phone number: se‐
lect the required contact. The connection is es‐
tablished.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is established.
Editing a contact
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
1.Highlight the contact.2.Open "Options".3."Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. The 20 phone numbers dialed
last are displayed. The sorting order of the
phone numbers depends on the particular mo‐
bile phone.
Dialing the number via the instrument
cluster
This is possible when there is no active call.1. Press the button on the steering
wheel.2.Select the desired phone number.
The connection is established.
Dialing a number via iDrive
1."Telephone"2."Redial"3.Select the desired entry and the phone num‐
ber if necessary.
The connection is established.
Deleting a single entry or all entries
The erasure of entries depends on the mobile
phone.
1.Highlight the entry.2.Open "Options".3."Delete entry" or"Delete list"
Saving an entry in the contacts
1.Highlight the entry.2.Open "Options".3."Store as new contact" or "Add to existing
contact"4.Select the contact, if necessary.5.Select the type of number: "Home",
"Business", "Mobile" or "Other"6.Complete the entries if necessary.7."Store contact"
Received calls
Displaying calls
The 20 calls that were last received are dis‐
played.
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Deleting all entries1.›Delete phonebook‹
The dialog for deleting the phone book is
opened.2.Confirm the query with ›Yes‹.3.Confirm the query again with ›Yes‹.
Reading and selecting entries
1.›Read phonebook‹
The dialog for reading the phone book is
opened.2.Say ›Dial number‹ when the desired entry is
read.
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do so.3.Confirm the query with ›Yes‹.
Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote control
currently in use.
Notes
Do not use the voice operation to initiate an
Emergency Request. In stressful situations, the
voice and vocal pitch can change. This can un‐
necessarily delay the establishment of a tele‐
phone connection.
Instead, use the SOS button, refer to
page 283, in the vicinity of the interior mirror.
Environmental conditions
▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobilephone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sun‐
roof closed to prevent noise interference.▷Avoid making other noise in the vehicle
while speaking.
Snap-in adapter
General information
Detailed information about snap-in adapters,
which support the functions of the mobile
phone, is available from the service center.
Notes
At high temperatures, the charge functions of
the mobile phone can be limited under certain
circumstances, and the functions are no longer
executed.
When the mobile phone is used via the vehicle,
heed the operating manual of the mobile phone.
Installation position
In the center armrest.
Inserting the snap-in adapter
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tures depends on the mobile phone. The mobile
phone must support this function.1."Telephone"2."Bluetooth® (phone)"3."Options"4."Configure Bluetooth®"5."Show images"
Display of all contact pictures is activated or de‐
activated.
Exporting/importing contacts
Contacts can be exported and imported via the
Personal Profile, refer to page 33. The contacts
stored in the vehicle are exported, but not those
from the mobile phone.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone can‐
not be deleted.
1."Office"2."Contacts"3.Highlight the contact.4.Open "Options".5."Delete contact"or "Delete all contacts".6.If necessary "Yes"
Messages
General information
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Displaying messages1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered when more than
one type of message exists.
1."Filter:"2.Select the type of message.▷"All"
All messages are displayed.▷"E-mail"
Only e-mails from the mobile phone are
displayed.▷"Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.▷"Text message"
Only text messages from the mobile
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Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages" or"Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails and notes can be saved or
selected, refer to page 245.
Reading the text message out loud
Read the text message out loud, refer to
page 245.
My Info
Selecting additional functions
Additional functions are available when a mes‐
sage is selected:SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established.
Message from the Concierge service
Storing an address
1.Select the desired message.2.Open "Options".3."Store contact in vehicle"
Selecting additional functions
Additional functions are available when a mes‐
sage is selected:
SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
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▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the mo‐
bile phone in a shortened form.▷Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the mobile
phone and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, contact
the hotline or service center.
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