2012 BMW ACTIVEHYBRID 5 service

Breakdown assistanceVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Hazard warning flashers
The button is located in the center console.
Emergency Request
Requirements
▷Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.▷BMW Assist is activated.▷The radio ready state is switched on.▷The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.▷The Assist system is functional.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract▷After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.▷Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request
1.Press the cover briefly to open it.2.Press the SOS button until the LED in the
button lights up.▷The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.▷The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMWSeite 283Breakdown assistanceMobility283
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Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.▷If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle
The warning triangle is located in the container
on the inside of the trunk lid.
Unscrew the wing nut to open.
First aid kit
The first aid kit is located in the container on the
inside of the trunk lid.
Unscrew the wing nut to open.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any expired items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Roadside Assistance
The Roadside Assistance, refer to page 250,
phone number can be viewed on the iDrive or a
connection to Roadside Assistance can be es‐
tablished directly.
Jump-starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
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If the first starting attempt is not successful,
wait a few minutes before making another
attempt in order to allow the discharged bat‐
tery to recharge.3.Let both engines run for several minutes.4.Disconnect the jumper cables in the reverse
order.
Check the battery and recharge if necessary.
Tow-starting and towing
Automatic transmission: transporting
your vehicle
Note
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the event
of a breakdown.
Do not have the vehicle towed
Have your vehicle transported on a loading
platform only; otherwise, damage may occur.◀
Tow truck
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
Use the tow fitting screwed in at the front for
maneuvering the vehicle only.
Towing other vehicles
General information Light towing vehicle
The towing vehicle must not be lighter
than the vehicle being towed; otherwise, it will
not be possible to control the vehicle re‐
sponse.◀
Attaching the tow bar/tow rope correctly
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀▷Switch on the hazard warning system, de‐
pending on local regulations.▷If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.
Tow bar
The tow fittings used should be on the same
side on both vehicles.
Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:
▷Maneuvering capability is limited during cor‐
nering.▷The tow bar will generate lateral forces if it
is secured with an offset.
Tow rope
When starting to tow the vehicle, make sure that
the tow rope is taut.
To avoid jerking and the associated stresses on
the vehicle components when towing, always
use nylon ropes or nylon straps.
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is se‐
cured on other parts of the vehicle.◀
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Tow fitting
The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front or rear of the BMW. It is located in the con‐
tainer on the inside of the trunk lid.
Tow fitting, information on use
▷Use only the tow fitting provided with
the vehicle and screw it all the way in.▷Use the tow fitting for towing on paved roads
only.▷Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the ve‐
hicle can occur.◀
Screw thread
Push out the cover by pressing on the top edge.
Tow-starting
Automatic transmission
Do not tow-start the vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties rem‐
edied.
Safety of the hybrid system
Hybrid system work
Your vehicle's hybrid system is a self-contained
system. Safety is ensured as long as no work is
performed on the technical components.
Thus, have work on the vehicle, for  instance ret‐
rofitting accessories, performed by the service
center or a workshop that works according to
BMW specifications with appropriately trained
personnel.
Maintenance and repairs
Have maintenance and repair work per‐
formed only by a service center or a workshop
that works according to BMW specifications
with appropriately trained personnel. Other‐
wise, there is the risk of fatal injury from electric
shock due to the hybrid system's high voltage. ◀
Hybrid system: contact with water
The hybrid system is typically safe even in the
following example situations:▷Water in the footwell, for instance after a
rainstorm when the glass sunroof is open.▷Vehicle is in the water, such as in the event
of high water levels.▷Liquid escapes in the trunk.
In these cases there is no risk of injury from elec‐
tric shock. Other damage to the vehicle is pos‐
sible.
Hybrid system: automatic deactivation
If an accident occurs, the hybrid system is
switched off automatically to prevent risk of dan‐
ger to occupants and other road users.
Read the information on What to do after an ac‐
cident, refer to page 288.
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Transmission position P with the igni‐
tion off
When the ignition is switched off, position P
is engaged automatically. When in an auto‐
matic car wash, for example, ensure that the
ignition is not switched off accidentally.◀
The vehicle cannot be locked from the outside
when in transmission position N. A signal is
sounded when an attempt is made to lock the
vehicle.
Transmission position
Transmission position P is engaged automati‐
cally:
▷When the ignition is switched off.▷After approx. 15 minutes.
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.▷Thaw ice with deicing spray; do not use an
ice scraper.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action can
be reduced and corrosion of the brake discs can
occur.
Vehicle care
Car care products
BMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐
cles.
Cleansers can contain substances that are dan‐
gerous and harmful to your health.◀
Vehicle paint
Regular care contributes to driving safety and
value retention.
Environmental influences can act on the vehicle
paint. Tailor the frequency and extent of your car
care to these influences.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every two
months.
Clean light-colored leather more frequently be‐
cause soiling on such surfaces is substantially
more visible.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from the
service center.
Upholstery material care
Vacuum regularly with a vacuum cleaner.
If they are very dirty, e.g., beverage stains, use a
soft sponge or microfiber cloth with a suitable
interior cleaner.
Clean the upholstery down to the seams using
large sweeping motions. Avoid rubbing the ma‐
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Sensors/cameras
To clean sensors and cameras, use a cloth mois‐
tened with a small amount of glass cleaner.
Displays/screens
Clean the displays with an antistatic microfiber
cloth.
Cleaning displays
Do not use chemical or household cleans‐
ers.
Keep all fluids and moisture away from the unit.
Otherwise, they could affect or damage surfa‐
ces or electrical components.
Avoid pressing too hard when cleaning and do
not use abrasive materials; otherwise, damage
can result.◀
Long-term vehicle storage
Your service center can advise you on what to
consider when storing the vehicle for longer
than three months.
Do not allow a vehicle to sit idle for long
with a low charging state
Before storing the vehicle for an extended pe‐
riod, check the battery charge indicator to en‐
sure that the high-voltage battery is fully
charged. If necessary, charge the high-voltage
battery by driving the vehicle. Check the state of
charge after no more than three months have
passed and, if necessary, recharge the high-
voltage battery by driving the vehicle. Allowing
the high-voltage battery charge to drop too low
will damage the battery.◀Seite 292MobilityCare292
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Comfort Access 42
COMFORT program, Driving Experience Switch 110
Computer 84
Concierge service 250
Condensation on win‐ dows 131
Condensation under the vehi‐ cle 157
Condition Based Service CBS 273
Confirmation signal 37
Contacts 239, 247
Contact with water, hybrid systems 287
Control Display 16
Control Display, settings 86
Controller 16
Control systems, driving sta‐ bility 107
Convenient opening 36
Coolant 272
Coolant temperature 80
Cooling function 132
Cooling, maximum 131
Cooling system 272
Corrosion on brake discs 157
Cruise control 112
Cruising range 80
Cupholder 148
Current location, storing 168
Customer Relations 252
D
Damage, tires 265
Damping control, dy‐ namic 108
Data, technical 296
Date 80
Daytime running lights 90
Deactivating drive readi‐ ness 66
Defrosting, refer to Windows, defrosting 131
Dehumidifying, air 132 Destination distance 85
Destination guidance 174
Destination guidance with in‐ termediate destinations 173
Destination input, naviga‐ tion 166
Digital clock 80
Digital radio 189
Dimensions 296
Dimmable exterior mirrors 58
Dimmable interior rearview mirror 58
Direction indicator, refer to Turn signals 70
Display, ECO PRO 162
Display, electronic, instrument cluster 77
Display in windshield 128
Display lighting, refer to Instru‐ ment lighting 93
Displays 76
Displays, cleaning 292
Displays, hybrid system 81
Disposal, coolant 272
Disposal, vehicle battery 282
Distance control, refer to PDC 114
Distance to destination 85
Divided screen view, split screen 20
Door lock, refer to Remote control 32
Doors, Automatic Soft Clos‐ ing 39
DRIVE 67
Drive-off assistant 107
Drive-off assistant, refer to DSC 107
Drive readiness in detail 65
Drive readiness states 64
Driving 0
Driving Experience Switch 109
Driving instructions, breaking in 154
Driving notes, general 155 Driving stability control sys‐
tems 107
Driving tips 155
Driving tips, hybrid sys‐ tem 154
Driving with the combustion engine 67
DSC Dynamic Stability Con‐ trol 107
DTC driving dynamics 108
DTC Dynamic Traction Con‐ trol 108
DVD/CD 196
DVD/CD notes 202
DVD/CD player, rear 217
DVD changer 200
DVD settings 199
DVDs, storing 203
DVD, video 198
Dynamic Damping Con‐ trol 108
Dynamic destination guid‐ ance 181
Dynamic Stability Control DSC 107
Dynamic Traction Control DTC 108
E
eBOOST 68
ECO PRO 162
eDRIVE, electric driving 27
EfficientDynamics menu, refer to ECO PRO 162
Electric drive readiness, Silent Start 65
Electric driving, eDRIVE 27
Electronic displays, instru‐ ment cluster 77
Electronic Stability Program ESP, refer to DSC 107
Emergency detection, remote control 33
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Emergency release, fuel fillerflap 258
Emergency Request 283
Emergency service, refer to Roadside Assistance 284
Emergency start function, en‐ gine start 33
Emergency unlocking, trunk lid 42
Energy recovery, CHARGE 68
Engine, automatic off 66
Engine compartment 268
Engine compartment, working in 268
Engine coolant 272
Engine oil 270
Engine oil, adding 270
Engine oil additives 271
Engine oil change 271
Engine oil filler neck 270
Engine oil temperature 79
Engine oil types, alterna‐ tive 271
Engine oil types, ap‐ proved 271
Engine start during malfunc‐ tion 33
Engine start, jump-start‐ ing 284
Engine temperature 79
Entering a car wash 289
Equalizer 186
Equipment, interior 141
ESP Electronic Stability Pro‐ gram, refer to DSC 107
Exchanging wheels/tires 265
Exhaust system 156
Exterior mirror, automatic dim‐ ming feature 58
Exterior mirrors 57
External devices 208
External start 284
External temperature dis‐ play 80
External temperature warn‐ ing 80 Eyes for securing cargo 159
F
Fader 186
Failure message, refer to Check Control 77
False alarm, refer to Uninten‐ tional alarm 45
Fan, refer to Air volume 131
Fault displays, refer to Check Control 77
Filler neck for engine oil 270
Fine wood, care 291
First aid kit 284
Fitting for towing, refer to Tow fitting 287
Flat tire, changing wheels 281
Flat Tire Monitor FTM 100
Flat tire, Tire Pressure Monitor TPM 97
Flat tire, warning lamp 98, 101
Flooding 156
Floor carpet, care 291
Floor mats, care 291
FM/AM station 188
Fold-out position, windshield wipers 72
Foot brake 157
Front airbags 94
Front fog lamps 92
Front fog lamps, front, bulb re‐ placement 279
Front lamps 276
Front passenger airbags, au‐ tomatic deactivation 96
Front passenger airbags, indi‐ cator lamp 96
FTM Flat Tire Monitor 100
Fuel cap 258
Fuel consumption, refer to Average fuel consump‐
tion 84
Fuel filler flap 258
Fuel gauge 79 Fuel quality 260
Fuel, tank capacity 298
Functions, hybrid system 27
Fuse 282
G
Garage door opener, refer to Integrated universal remote
control 141
Gas station recommenda‐ tion 176
Gear change, automatic trans‐ mission 74
General driving notes 155
Glass sunroof, powered 47
Glove compartment 146
Gong, volume equaliza‐ tion 187
GPS navigation 166
Gray display of the map 180
Gross vehicle weight, ap‐ proved 297
H
Handbrake, refer to Parking brake 68
Hand-held transmitter, alter‐ nating code 142
Hazard warning flashers 283
HD Radio 189
Head airbags 94
Headlamp control, auto‐ matic 90
Headlamp courtesy delay fea‐ ture 90
Headlamp flasher 71
Headlamp glass 276
Headlamps 276
Headlamps, care 290
Headlamp washer system 71
Headliner 15
Headphones, rear entertain‐ ment 221
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