2012 AUDI Q7 emergency towing

4 Table of contents
Fuses and bulbs ....... .. .. ... .
Elect rical fuses . ....... ... .. .. ... .
Bulbs .. .. .. ... ... .... ... .. .. ... .
Emergency situations ... .. ... .
General .... ... .. ..... ... .. .. ... .
Starting by push ing or tow ing . .. .. . .
Starting with jumper cables .. .. .. . .
Use of jumper cab les .. .. .. .. .. .. . .
Eme rgency towing with commercial
tow truck .. ................ ... . .
Lift ing vehicle . ........... .... ... .
Technical data ............. .. . .
General information .. .. .. .. . .
Explana tion of te chnical data . .. ... .
Vehicle iden tifica tion .... ...... .. . .
Weights ... ... .. ..... ... .. .. ... .
Dimensions .... .. ..... ... .. .. ... .
Data .. .. .. .. .. .. .... ... .. .. .. . .
280 hp, 6 -cylinder engine, w ith all -
wheel drive .... . ...... ... .. .. ... .
333 hp, 6-cylinder engine, w ith all-
wheel drive . ............. .. .. .. . .
225 hp, 6-cylinder engine, w ith all-
wheel drive . ...... ........ ... .. . .
Consumer Information ... ... .
Warranty coverages ........... .. . .
Operating your vehicle outside the U.S .A . o r Canada .......... ... .. . .
Audi Service Repair Man uals and 303
303
306
308
308
308
308
309
310
3 12
3 14
3 14
3 14
3 14
3 14
315
3 16
3 16
317
318
319 319
3 19
L it erature . . . . . . . . . . . . . . . . . . . . . . . 319
M aintenance. .. ... .... ... .. .. .... 319
Additional accessories , modifications
and parts replacement . . . . . . . . . . . . 321
Declaration of Compliance,
Te lecommunications and E lectronic
Systems . . . . . . . . . . . . . . . . . . . . . . . . 322
Index ... ............... .. .. .... 324

16 Instruments and warning/indicator lights
;;./~ Electronic Stability Control (ESC)
This warning/indicator light monitors the
Electronic Stability Control .
If the D] indicator lamp blinks while driving,
the ESC or ASR (Anti-Slip Regulation) is active­
ly regulating.
If the G] indicator lamp illuminates, the sys­
tem has switched the ESC off. In this case, you
can switch the ignition off and then on to
switch the ESC on again . The system is func­
tioning completely when the indicator lamp
switches off.
If the
I indicator lamp illuminates, the ESC
was switched off with the
I ~ OF F! button.
Stability program and ABS fault! See own­
er's manual
If the J;.j indicator lamp and the llJ ABS indi­
cator lamp illuminate and the driver message
appears, the ABS or electronic differential lock
is malfunctioning. This also interrupts the
ESC. The brakes still function with their nor­
mal power, but ABS is not active .
Drive to your authorized Audi dealer immedi­
ately to have the malfunction corrected.
For more information about the ESC
¢page 219.
ii !.!r Safety systems
The I (USA models)/ . (Canada mode ls) in­
dicator light monitors the safety systems e.g.
a ir bags, pretensioners and illuminates for a
few seconds each time you switch the ignition
on .
If the
I (USA models)/ . (Canada models)
indicator light does not go out, or if it illumi­
nates while you are driv ing, or if it starts to
b link , then there is a malfunction somewhere
in the system. If the light does not illuminate
when you switch the ignition on, this also
means there is a malfunction.
A WARNING
If you have a ma lfunction in the safety sys­
tems, contact your authorized Audi dealer
imme diately. Otherwise the safety sys­
tems may not work properly in an acc i­
dent.
¢ Q Turn signals
The indicator light blinks when you use either
turn signal .
Whenever you use the left B or the right B
turn signal, the indicator light blinks. When
you use the emergency flashers, both indica­
tor lights flash.
If one of the turn signal light bulbs burn out,
the turn signal will blink twice as fast as nor­
mal.
This does not apply, however, in towing mode.
The indicator light does not flash if a turn sig­
nal is out on the trailer or the towing vehicle .
Additional information on the turn s ignals
¢ page 60 .
¢1¢ Trailer turn signal assembly
Applies to veh icles : w ith t owing h it c h
The indicator light also blinks if the turn sig ­
nal is operated when towing a trailer.
The indicator light . blinks when the turn
signal is used, if a trai ler has been proper ly
connected to the vehicle.
If one of the turn signal bulbs on the trailer is
burned out or defective, the indicator light
will not blink when you use the turn signals .
(D Tips
For vehicles with a factory installed towing
hitch or a trailer hitch that was installed
later according to factory spec ifications,
the trailer turn signal assembly is actuat­
ed.

48 Openin g and clo sing
- As soon as the electrical connec tion to
the trailer socket is completed on vehi­
cles with a factory installed towing h itch,
or a trailer hitch that was installed later
according to factory specifications, the
automat ic rear lid function can on ly be
operated via the handle in the rear lid.
Rear lid emergency unlocking
If the rear lid cannot be opened, an emergen­
cy release is provided .
1----------------- --,l~ N
Fig . 4 1 Section of the luggage compar tment : Access to
emerge ncy re lease
Fig . 42 Sect ion of the luggage compartment: Emer­
gency release
,.. Tilt the seatback forward .
,.. Move into the t runk.
,.. Take the sc rewd river from the veh icle tool
kit. As an alternat ive, you can a lso use the
vehicle key.
,.. Put the flat side of the screw driver into the
recess and pry the cover up
o fig. 41 -Arrow-.
,.. Press the lever in the direction of the arrow
ofig . 42 to unlock the rear lid .
Child safety lock
Power child safety lock for the rear
doors
The power child safety lock t prevents the
rear doors from being opened from the in ­
side .
Fig . 43 Sect ion fro m driver's door: controls
The rear doors are equipped with a power
child safety lock.
It is operated with the two
safety buttons
III in the dr iver's door o fig. 43.
,.. Press the left and/or right safety button to
disab le the rear power window(s) and pre­
vent the respective rear door from being
opened from the inside. The LED in the but­
ton will light up when the child safety lock is
turned
on .
,.. Press the illum inated button aga in to turn
the child safety featu res
off .
When the c hild safety lock is activated, the in­
te rior door opening lever is inoperative; the
doo r can only be opened from th e outside. In
addition, the window regu lator for that doo r
is also inoperative when the child safety lock
is activa ted.
If the child safety lock has been ac tivated on
one or both sides, the butto ns in the rear for
the Panoramic slid ing su nroof* are disabled .
If the child safety lock has been act ivated on
the left
and on the right side, the rear con­
tro ls are locked on veh icles with rear a ir-condi­
tion ing *. Dashes"··-" are show n in t he dis­
plays for the rear climate contro ls, and the
rear air-conditioning can on ly be operated
from the climate controls in the cabin
opage 97.

60 Clear vis ion
Emergency flasher
The emergency flasher makes other motorists
aware that you or your vehicle are in an emer­
gency situation .
. ..----.,
------------------
Fig. 57 Cen te r conso le : em ergenc y flas her switch
.. Press the switch ~ c:> fig. 57 to turn the
emergency flashers on or off.
When the emergency flasher is on, a ll four
turn signals b link a t the same time. The turn
signal indicator lights
liliN in the instrument
cluster, as we ll as the light in the emergency
f lasher switch ~ blink likewise .
The emergency f lashers will turn on automati­
cally if you are in an accident where the airbag
has dep loyed .
(D} Tips
You shou ld tu rn on the emergency flashers
when :
- you are the last vehicle st anding in a tr af­
fic jam so that any o ther veh icles coming
can see you , or when
- you r vehicle has broken down or yo u are
i n an emergency situation, or when
- you r vehicle is being towe d by a tow
truck or if yo u are towing a nothe r vehicle
behind you .
Turn signal and high beam lever
The lever on the left side of the steering col­
umn is used to operate the turn s ignals and
the high beam as well as the headlight flash­
er.
t
'
Fi g. 5 8 Turn signal and high b eam lever
The turn signal and high beam lever has the
following functions:
Turn signals ¢¢
.. Lift the lever up a ll the way c:> fig. 58 (!) to
use t he right turn s ignals, or push the lever
down a ll th e way @ to use the left turn sig ­
n a ls.
Auto-blink
"" Move the lever (up or down) just to the
point of res ista nce to use the turn signals
for as long as you need them, for ex ample
when changing lanes.
"" Move the lever (up or down) just to the
point of res istance and then release it right
away to make the turn s ignals b link
three
t imes.
You can use this feature for example
when changing lanes on highway s.
High beam [D
"" Push the lever forward ® to switch on the
high beam .
"" Pull the lever back towards you to switch off
the high beam.
Headlight fla sher [D
"" Pull the lever toward the steeri ng wheel @
to use the headlight flasher .
IJJ>

108 On the road
reached operating temperat ure -other ­
wise yo u risk engine damage.
- The eng ine cannot be sta rted by pushing
or towing the vehicle.
@ For the sake of the environment
Do not allow the engine to warm up with
t he vehicle stationary. Start driving righ t
away . In th is way you avoid unnecessa ry
emissio ns.
@ Tips
If you open the drive r's door when the ig ­
nition is switched o n, a buzze r sounds and
the message
Ignition is on appears i n the
instrument cluster disp lay. Please switch
the ignition off.
Switching engine off with the~
button
App lies to vehicles: with Convenience key
Fig. 122 Convenience key: ENGINE STOP butto n
.. Bring your vehicle to a complete stop.
.. Move the selector lever to the P or N posi-
t ion.
.. Pressthe !STOP !button
¢fig.122.
Press ing the I STOP I button once switches off
the engine and the ignition. If you press the
ISTOPI button again for more than 1 second,
the steering is locked, provided that the selec­
tor lever is in t he P pos it ion
¢ & .
Emergency OFF function
If necessary, the engine can be switched off
with the selector lever in the
R, Dor S posi­
tions . To do so, step on the brake peda l and press and ho
ld the !STOP ! b utton (vehicle
speed must be less than 6 mph/ 10 km/ h.
.&_ WARNING
-
-Never turn off the engine until the vehi-
cle has come to a complete stop.
- The brake booster and servotronic only
work when the engine is running. With
the ignition turned off, you have to apply mo re force when steeri ng or brak ing.
Since you cannot steer and stop normal­
ly, t his can lead to acc idents and se rious
. . . in Juries.
- For safety reasons, you sho uld a lways
pa rk your vehi cle wit h the selector lever
i n P. O therwise, the vehicle could inad­
ver ten tly roll aw ay.
- Afte r the eng ine has been switch ed off,
t he r adi at or f an can co ntinu e to run f or
up to 10 minu tes -even with the igni tion
switched off . It can also switch on again
after some t ime if the coolant tem pera ­
ture rises as the resu lt of a heat b uildup
or if the engine is hot and the engine
compa rtment is additionally heated by
the sun's rays.
(D Note
If the engine has been under heavy load
for an extended pe rio d, heat b uilds up in
the engine compartment after the engi ne
i s sw itched off -there is a r isk of damag ing
the e ng in e. A llow th e engi ne to run a t id le
fo r abo ut 2 minutes befor e switching it
off .
Driver messages in the instrument
cluster display
Applies to vehicles: with Co nvenience key
If a func tion is not present, a driver message
appears .
No key identified
This message appears when t he I STAR T I but-
ton is pr essed if there is no master key ins id e
the vehi cle or if t he system does not recogn ize
IJ,-

2 98 What do I do now?
The compressor must not be connected to
the c igarette lighter socket, as this socket
does not provide the required power.
Changing a wheel
Before changing a wheel
Observe the following precautions for your
own and your passenger's safety when chang­
ing a wheel.
• After you experience a tire failure, pull the
car well away from moving traffic and try to
reach
level ground before you stop r::::> /.1. .
• All passengers should leave the car and
move to a safe location (for instance, behind
the guardrai l)
r::::> /.1. .
• Engage th e parking brake to prevent your
vehicle from rolling unintentionally
r::::> /.1. .
• Move selector lever to position P r::::> /.1..
• If you are towing a trailer: unhitch the trail­
er from your vehicle .
• Block the diagonally opposite wheel with
the fo ld ing chocks or other objects .
• Take the
jack and the inflatable spare tire
out of the luggage compartment
r::::>page 295.
& WARNING
You or your passengers cou ld be injured
while changing a whee l if yo u do not fol­
low these safety precautions :
- If you have a flat tire, move a safe dis ­
tance
off the road. Turn off the engine,
turn the emergency flashers on and use other warning devices to alert other mo­
torists .
- Make sure that passengers wait in a safe
place away from the vehicle and well
away from the road and traff ic .
- To help prevent the vehicle from moving
suddenly and possibly slipping off the
jack, always fully set the parking brake
and block the whee l diagonally opposite
the whee l being changed with the fold­
ing chocks or other objects. When one front wheel is lifted
off the ground, plac­
ing the Automatic Transmission in "P"
(Park) will
not prevent the vehicle from
moving .
- Before you change a wheel, be sure the
ground is level and firm. If necessary,
use a sturdy board under the jack.
- After installing the inflatable spare tire,
make sure that you replace the flat tire/
wheel in its storage area properly and
tighten the knurled retaining screw se­
curely.
Changing a wheel
When you change a wheel , follow these ­
quence described below step-by-step and in
exactly that order.
1. Activate the vehicle jack mode (only vehi­
cles w ith Adaptive Air Suspens ion)
r::::> page 154.
2. Remove the decorative wheel cover*. For
more details see also
r::::> page 299, Deco­
rative wheel covers or r::::> page 299,
Wheels with wheel bolt caps.
3. Loosen the wheel bolts r::::>page 299 .
4. Locate the proper mounting point for the jack and align the jack below that point
r::::>page 300.
S. Lift the car with the jack r::::> page 300.
6. Remove the wheel with the flat tire and
then insta ll the
inflatable spare tire
r::::>page 301.
7. Tighten all wheel bolts lightly.
8.
Lower the vehicle with the jack.
9. Use the wheel bolt wrench and
firmly
tighten all wheel bolts r::::> page 299.
10. Rep lace the decorative wheel cover*.
11. De activate the vehicle jack mode (only ve­
hicles wi th Adaptive Air Suspension)
r::::> page 154.
& WARNING
Always read and follow all WARNINGS and
in format ion
c:::> &. in Raising the vehicle on
page 301
and c:::> page 302.

308 Emergency situations
Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who
have the necessary tools and equipment to perform these operations.
Starting by pushing or
towing
Q;) Note
Your vehicle is equipped with an automatic
transmission. Consequently, the engine
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If the engine should fail to start because of a
discharged or weak battery, the battery can be
connected to the battery of
another vehicle,
using a
pair of jumper cables to start the en­
gine .
Jumper cables
Use only jumper cables of sufficiently large
cross section to carry the starter current safe­
ly. Refer to the manufacturer's specifications.
Use only jumper cables with
insulated termi­
nal clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black .
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal
injury. Follow the instructions below for
safe handling of your vehicle's battery.
- Always shield your eyes and avoid lean­
ing over the battery whenever possible. -
A discharged battery can freeze at tem­
peratures just below 32 °F (0 °C). Before
connecting a jumper cable, you must
thaw the frozen battery completely, oth­
erwise it could explode.
- Do not allow battery acid to contact eyes
or skin . Flush any contacted area with
water immediately .
- Improper use of a booster battery to
start a vehicle may cause an explosion.
- Vehicle batteries generate explosive gas­
es . Keep sparks, flame and lighted ciga­
rettes away from batteries.
- Do not try to jump start any vehicle with
a low acid level in the battery .
- The voltage of the booster battery must
also have a 12-Volt rating. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged bat­
tery . Use of batteries of different voltage
or substantially different "Ah" rating
may cause an explosion and personal in­
jury.
- Never charge a frozen battery. Gas trap­
ped in the ice may cause an explosion.
- Never charge or use a battery that has
been frozen. The battery case may have
be weakened.
- Use of batteries of different voltage or
substantially different capacity (Ah) rat­
ing may cause an explosion and injury.
The capacity (Ah) of the booster battery
should not be lower than that of the dis­
charged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS¢
page 248, Engine com­
partment.
@ Note
- Applying a higher voltage booster bat­
tery will cause expensive damage to sen­
sitive electronic components, such as
control units, relays, radio, etc.
- There must be no electrical contact be­
tween the vehicles as otherwise current
could already start to flow as soon as the
positive(+) terminals are connected. ..,.

310 Emergency sit uat ions
-Jumper cables mus t be long enough so
that the vehicles do not touch.
- W hen connecting jumper ca bles, make
sure that they cannot get caught in any moving parts in the eng ine compart­
ment.
- Before you check anything in the engine compartment, always read and heed all
WARNINGS
c> page 248, Engine com­
partment.
({D Note
Improper hook-up of jumper cables can r u­
in the generator.
- Always connect POSITIVE( +) to POSI­
TIVE(+), and NEGATIVE( -) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
ce lls are screwed in firmly. If not, tighten
plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nec:t i ng a jumper cable as described
above applies spec ifically to the case of
you r vehicle being jump started. When
you are giving a jump st art t o anothe r ve­
hicle, do
not connect the negat ive (-) ca­
ble to the negat ive (-) terminal on the
discharged battery ©
c> fig. 261. In­
stead, securely connect the negative(-)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to t he engine block itse lf. If the bat­
te ry that is being charged does not vent
to t he outside, es caping batte ry gas
could ignite and explode!
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow truck operators who know
how to operate their equipment safely.
- Ne ver tow your Audi , towing will cau se
damage to the engine and tr an smi ssion .
- Ne ver wrap th e safet y chain s or winch ca­
ble s around the brak e lines.
- To prevent unne ces sary damage, your Audi
must be tr an sp o rt ed with a flat bed tru ck.
- To load th e vehi cle on to the fl at bed, use
the towing l oop found in the ve hicle to ols
and att ach to th e front or rea r anchorage
i=> page 311 and i=>page 311 .
& WARNING
--==
A vehicle being towed is not safe for pas-
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
-